Application process was easy. Follow up was not. I never got a confirmation email with the Id number. I had to ask multiple times for the status of my request. I paid for the expedite service and I do... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Visa was obtained quickly. Communication could be a bit better when additional information is required as you have to sign up to a second site to do that but it's not well explained. Would definitely... もっと見る
企業が回答しました
100% Scammers, they will ask for the details and documentation and I’ve paid for a premium service for a 5 working day evisa issuing. This was 2 months ago!!! Their customer service does not resp... もっと見る
企業が回答しました
The people I dealt with on what’s app, particularly Adiba@travelrox were helpful and friendly. I didn’t understand the portal so I didn’t realize I had gotten my visa accepted until 2 days before I ha... もっと見る
企業が回答しました
企業情報
当該企業による記述
eVisas.com is a global eVisa processing platform that helps simplify international travel for tourists, business professionals, and families. We offer a fast, secure, and fully digital visa application experience, ensuring compliance and timely delivery of travel authorizations. Our platform supports travelers worldwide in applying for eVisas to popular destinations across Asia, the Middle East, Europe, Africa, and Oceania. With clear instructions, expert review, and responsive support, we guide users through every step of the application process. We prioritize transparency, security, and customer satisfaction. With thousands of successful approvals and a growing global user base, eVisas.com is trusted for its efficiency, accuracy, and commitment to making travel easier. Let eVisas.com be your reliable travel partner, making borders easier to cross, one eVisa at a time.
連絡先
3.4
まあまあ
22件のレビュー
ネガティブなレビューの 87％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Application process was easy
Application process was easy. Follow up was not. I never got a confirmation email with the Id number. I had to ask multiple times for the status of my request. I paid for the expedite service and I don’t think it was worth it.
2026年4月13日
Good communication but slow process
Communication was easy and the team was responsive, which I appreciated. However, the overall process took much longer than expected. Improving processing times would make the experience much better.
2026年4月16日
Evisas からの回答
Dear Hossein,
Thank you so much for your kind words!
We’re glad you had a great experience with eVisas.com. Your support truly means a lot to us, and we look forward to assisting you again in the future.
Wishing you all the best and safe travels!
Le service était très rapide
Le service était très rapide, avec beaucoup de courtoisie, de gentillesse et de respect.
Gabrielle Borasisi Chenge
2026年3月25日
Evisas からの回答
Dear Gabrielle,
Thank you for your kind words! We’re delighted to hear that you found our service fast, courteous, and respectful. Your feedback truly motivates our team to keep delivering the best experience possible.
Warm regards,
The eVisas.com Team
Thanks to Evisa.com
My GF’s South Africa visa rejected twice..However, with the guide of Evisa.com’s experts, finally her visa got granted! Thanks for the advices and expertises from evisa.com. And I will recommend my friends to try their service!
2026年2月24日
Evisas からの回答
Thank you so much, Charlie!
This one truly means a lot to us, not just because of the 5-star review, but because of the journey we went through together to make it happen. Two rejections, multiple follow-ups with the Department of Home Affairs, and our team working late into the night to deliver the result the moment it came through, this was a real team effort fueled by one goal: getting your girlfriend's visa granted!
We never gave up on this application, and we're so glad you trusted us to keep fighting for it. We are also aware that our overall ratings don't tell the prettiest story right now, and we own that. Under new management, we are actively rebuilding our operations, our processes, and most importantly, our commitment to every single client. Charlie, you trusted us despite that, and that means more to us than you know. This is exactly the kind of outcome we are working hard to make the standard, not the exception.
Enjoy South Africa! it truly is a fantastic country, and we can't wait to hear all about the trip!
See you and your friends when the next adventure calls! 😎
Follow-Up to Your Reply – Factual Clarification
Your response contains inaccurate statements and attempts to shift responsibility.
You claim that your team contacted me on October 20 and 21, 2025. This is completely false.
On those exact dates, I was actively contacting you through emails, phone calls, and WhatsApp, urgently explaining that my travel date was October 22, 2025 (the next day). I have timestamps and screenshots proving continuous attempts from my side with no response from yours.
The only reply I received was on my actual travel day (22/10/2025), where you calmly stated that there were “server issues” and that the visa would take another 5 days.
This message forced me to cancel my flights, accommodation, and travel plans, causing financial loss and severe stress.
On the same day, I personally visited the South African Embassy, where I was officially informed that:
South Africa eVisa applications are not processed through embassies
The correct and only channel is VFS Global
Normal processing time is 2–4 days, not weeks or months
This clearly confirms that I was guided through the wrong process.
Please do not claim that you “attempted to contact me” — I never stopped contacting you.
I even reached out to the founder of your company, Kayes Chowdhury Razwanul, on LinkedIn, and received no response.
It is misleading to now suggest that refunds were offered or that resolution was attempted.
From October 2025 until today, I received:
No visa
No apology
No explanation
No refund
Your public replies appeared only after I escalated the matter, which strongly suggests damage control rather than genuine support.
I will not engage in private communication anymore.
The chargeback process is active, and I have full evidence proving that no service was delivered. I trust the payment provider to resolve this fairly.
I will continue responding publicly to ensure transparency and to protect others from going through the same experience.
2026年2月5日
自発的なレビュー
Everything was done timely and…
Everything was done timely and professionally more
efficient than expected
2026年1月23日
Evisas からの回答
Thank you! We’re glad we could exceed your expectations with timely and professional service.
The people I dealt with on what’s app
The people I dealt with on what’s app, particularly Adiba@travelrox were helpful and friendly. I didn’t understand the portal so I didn’t realize I had gotten my visa accepted until 2 days before I had to leave.
2025年12月10日
Evisas からの回答
Thank you so much for your feedback! We’re glad to hear that Adiba and our team were helpful and friendly throughout the process. Congratulations on your visa approval, and we wish you a safe and pleasant journey ahead!
Evisas からの回答
Thank you for your kind words!
Visa was obtained quickly
Visa was obtained quickly. Communication could be a bit better when additional information is required as you have to sign up to a second site to do that but it's not well explained. Would definitely use again.
2026年1月8日
Evisas からの回答
Thank you for your valuable feedback! We’re glad to hear your visa was obtained quickly.
The visa took a long time
2026年1月6日
Evisas からの回答
Thank you for your feedback. We understand the delay was frustrating. In this case, the extended processing time was due to immigration authority backlogs and additional verification requirements, which are beyond our direct control. We truly appreciate your patience and understanding, and we remain committed to supporting our clients closely throughout such situations.
Evisas からの回答
Thank you for your kind words! We truly appreciate your support.
uses U.S. credibility to attract international clients
Evidence suggests the company uses U.S. credibility to attract international clients while routing payments through private channels (like PayPal) without proper tax reporting in the U.S. — a clear red flag. When pressed on payments and compliance, threats and deflection followed instead of transparency. I escalate the topic to the U.S. Department of Labor (Wage and Hour Division) and consider IRS reporting due to suspected unreported income. No contractor should go through this. Not recommended for freelancers, partners, or clients expecting ethical business practices. Stay away until they clean up their act.
2025年11月6日
自発的なレビュー
Evisas からの回答
This review has been posted by a former short-term contractor whose engagement was terminated due to performance issues and repeated violations of our internal transparency and compliance policies.
We take all compliance matters seriously.
All payments made by eVisas.com are processed through legally compliant and fully traceable channels, including proper invoicing and documentation.
We do not operate through private or unreported payment systems, and all applicable tax and regulatory obligations are followed in the jurisdictions where we operate.
At no point was the reviewer asked to perform, support, or accept any non-compliant activity.
The allegations presented here are factually incorrect and appear to be made in retaliation following their termination. We remain committed to lawful business practices, ethical operations, and transparent relationships with our clients, partners, and contractors.
We encourage readers to consider the reviewer’s conflict of interest and to rely on our long history of verified reviews from real customers and partners.
100% Scammers
100% Scammers, they will ask for the details and documentation and I’ve paid for a premium service for a 5 working day evisa issuing. This was 2 months ago!!!
Their customer service does not respond, and probably blocked me on WhatsApp as they no longer reply or receive any of my messages on the appointed DM.
Waisted time and efforts.
2025年10月9日
自発的なレビュー
Evisas からの回答
We’re sorry to read your experience and would like to clarify that this does not reflect our standard process. In many cases, delays occur due to immigration backlogs, incomplete documentation, or pending verification from the issuing authority, not because of inaction on our side. We do not block or ignore any customer, and all communication is handled through verified support channels.
Please reach out to us with your order number so we can review your case immediately and ensure it is resolved as quickly as possible. Your satisfaction and trust are important to us.
Complete scam: Disappeared with the money - no response
Here's what I was promised and here's what happened:
1) I signed up for their "premium service" where I was promised a "Dedicated Visa manager" and "One-to-one communication"
2) The estimated time for the premium service was 5 working days
It's now been more than 15 working days. They're claiming there's some issue at the South African embassy. I can no longer take my trip, but they're refusing to refund me.
The one-one dedicated advisor is a complete lie. It's a generic whatsapp connection where anyone might answer. They also only respond there if they feel like it. I often have to ping multiple times for days before I get a response.
They keep promising the visa in a few days, but refuse all refunds. Save your money!
EDIT:
Can confirm this is a scam - they have completely stopped replying and aren't refunding the money.
2025年10月3日
自発的なレビュー
Evisas からの回答
We take accusations like this very seriously and want to clarify the facts. Your visa delay is the result of ongoing processing issues at the South African immigration authority — not because we “disappeared” or failed to act. We have fully submitted your application and followed up repeatedly, but we cannot speed up or override government timelines.
Our Premium Service does include prioritized handling and direct communication, but it does not guarantee that embassies will process applications within their estimated timeframe. When external delays occur, refunds are evaluated based on the embassy’s status and policies, not arbitrary demands.
We have never stopped responding or “disappeared” with anyone’s money. All communication is handled through our verified support channels, and we have no record of blocking or ignoring you. Claims of “scam” are incorrect and do not reflect the actual process or the extensive documentation we hold for your case.
We remain ready to review your file again. Please contact us with your order number so we can assess refund eligibility according to our policy and the authority’s final decision.
I didn’t get my visa in time cancelled…
I didn’t get my visa in time cancelled the request it’s been two months I’m waiting for my refund nothing was send to me big SCAMMERS
2025年8月15日
自発的なレビュー
Evisas からの回答
We’re sorry to hear about your experience. Refunds are processed based on the status of the application and the policies of the issuing authority, and in some cases additional verification is required, which may cause delays. We assure you that we do not ignore or withhold any valid refund request.
Please share your order number or application ID through our official support email so we can immediately review your case and ensure it is resolved as quickly as possible. Your satisfaction is important to us.
The service was okay
The service was okay, but the process can be clearer. I received my evisa, but it took longer than I expected.
2025年7月16日
Evisas からの回答
Thanks for your feedback! We’ll work on making the process clearer and faster.
The service was okay.
Hmm.. the service was okay. I did get the evisa in the end. Some parts were confusing, and I had to send an email to figure things out.
2025年7月17日
Evisas からの回答
Thanks for your feedback! We’ll work on making things clearer to avoid confusion next time.
Good service
Good service. I was posted a visa and received it very quick.
Obrigado evisas.
2025年6月18日
Evisas からの回答
Thank you! Glad to hear you got your visa quickly. We're here if you need us again!
SCAM
SCAM. DO NOT APPLY THROUGH THIS Evisas.com. THEY MENTIOND THAT THEY ARE RELATED TO Travel Rox. BUT Travel Rox DID NOT MENTIONED ABOUT ANYTHING ABOUT THEM. ALSO THEY USED SINGAPORE LAW AND USA BASED TRAVEL AGENCY TOGATHER.
2025年4月7日
自発的なレビュー
Evisas からの回答
We’re sorry to hear your concerns. For clarity, eVisas.com is a verified service operated by Travel Rox, Inc., a registered U.S.-based travel agency. Our legal disclaimers reflect international operations, which is why both U.S. and destination-specific laws are referenced.
We assure you there is no scam involved, and we’re happy to verify our affiliation and credentials if needed. Please feel free to reach out directly for any clarification or support. Thank you.
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