EVRE レビュヌ 

157
•
TrustScore 5段階評䟡の4

4.1

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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

Do not buy from this company! Ordered the 8 seater garden furniture and within 2 weeks the wooden slats on the table top started to pop up. Looked underneath at the screws they had used and every... もっず芋る

5぀星のうち5の評䟡

Ordered Monroe outdoor dining set on Thursday evening, arrived Saturday morning. No issues at all, all parts present and undamaged. Quite easy to put together. Looks fabulous in our conservatory. G... もっず芋る

5぀星のうち5の評䟡

I did my research and read many reviews of different companies and their products. I chose this set based on looks and cost. It arrived pretty quickly and was easy to put together. It was easier with... もっず芋る

5぀星のうち4の評䟡

The furniture looks lovely but have only just put together so can't comment on how it will look and perform over time. I really love the colour which is described as Cedar Brown on the website but, am... もっず芋る

4.1

ほが満足

TrustScore 5段階評䟡の4

157件のレビュヌ

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顧客にレビュヌを䟝頌しおいたす

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4.1

すべおのレビュヌ

(157)

過去12か月のレビュヌ数: 133ä»¶

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5぀星のうち5の評䟡

I did my research and read many reviews


I did my research and read many reviews of different companies and their products. I chose this set based on looks and cost. It arrived pretty quickly and was easy to put together. It was easier with 2 sets of hands as the reviews had suggested. The only thing I would say was annoying was that the instruction booklet was exceptionally thin. I understand that pictograms are used to avoid printing in several languages. That's not the problem per se. It's that there were very few diagrams used so there were a ton of instructions on each one, making it difficult to understand. Once built though, it's sturdy and looks very attractive. I'm very happy with this set and would recommend.

2026幎7月13日
5぀星のうち1の評䟡

AVOID

I ordered garden furniture set which was delivered by DPD the driver dragged the seating box along the footpath as was too heavy to lift which ripped all the rattan also the glass for table was all smashed he dumped on my drive without knocking on door which we have on cctv. Called Evre was told we could accept package and would send replacement glass for table which we accepted as was not their fault re driver. We asked that a brand new seating was sent as this was all ripped. Then we got replacement glass but this was wrong size you think after all this hassle they would get it right. So now cancelled order and waiting on refund. But heard nothing from them So defo would not recommend this company.

2026幎7月25日
EVRE ロゎ

EVRE からの回答

Hello Debbie,

Thank you for sharing your feedback. We’re genuinely sorry that what should have been an enjoyable purchase became such a frustrating experience, particularly following the way the parcels were handled by the courier.

Once the issue was reported, we reviewed the CCTV and photos, arranged collection of the affected seating box and promptly dispatched a replacement box alongside replacement glass on an expedited service. When you subsequently decided you no longer wished to keep the set, we arranged collection of the remaining items at no cost to you and remained in contact while the parcels made their way back to our warehouse. Once everything had been received and inspected, the full refund was requested on 10 August. We’re very sorry that the courier handling and subsequent complications resulted in such a poor overall experience despite our efforts to put things right.

Best,
EVRE

5぀星のうち1の評䟡

Absolutely terrible experience with


Absolutely terrible experience with this company. They failed to deliver my package, and despite not providing the service I paid for, they have refused to issue a refund. This is still unresolved. Customer service has been completely unhelpful, with no accountability or resolution offered. It’s incredibly frustrating to pay for something that never arrives and then be left out of pocket. I would not recommend using this company based on my experience and will never use them again.

2026幎8月1日
自発的なレビュヌ
EVRE ロゎ

EVRE からの回答

Hello LP,

Thank you for taking the time to share your feedback. We are genuinely sorry to hear that the delivery of your package was affected in this manner.

We always strive to provide a supportive experience, and we completely understand your frustration regarding how your order has been handled. We take every review seriously, and your feedback will be passed to our product team.

As we cannot find any prior communication from you in our system under this name, please reach out to us directly at support@evre.co.uk with your order details so we can thoroughly investigate this matter.

We'd like the chance to resolve this for you rather than leave it here. We look forward to hearing from you soon.

Best,
EVRE

5぀星のうち5の評䟡

Great Customer Support

The GOA collection seats are ideally priced and offer something different for the garden. There was an issue with one of the seats which necessitated a support ticket. The response from Zandra at EVRE was prompt, courteous and professional. After a few images were supplied to EVRE I was notified the erroneous part was to be replaced. For an order of less than £100 I was very impressed with the support I received from Zandra. It's always disappointing to have an issue with a product bought online as it often infers repackaging and sending back to the supplier. In this case the situation was resolved by prompt replies and directly sending me the part I needed. Simple solution but perfect result for me. Would recommend both the product and EVRE. Thanks Zandra!

2026幎7月22日
自発的なレビュヌ
5぀星のうち4の評䟡

Furniture was great for the price but I


Furniture was great for the price but I had to go and get more screws as there weren’t enough in the packet! We were missing two so had to stop and go to b and q. Other than that we are very happy! Also the delivery guy was excellent really friendly and carried all the boxes round the side and into my garden. A really speedy delivery too!

2026幎6月26日

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