EVRE レビュー 

Ordered a bbq from Evre via Amazon which arrived when expected and was straightforward to assemble and great value for money. There was a minor defect with one part of the bbq but Evre (Zandra) was superb in responding and solving the problem. Wouldn’t hesitate to buy again from Evre.

If I could give this company zero stars, I would.

Do not buy from this company. They are an absolute disgrace.

I purchased a two-seater bistro set, but when it arrived, the table legs were missing, making the table completely unusable.

I contacted Evre's customer service, but the response was extremely unhelpful. Before they would even consider resolving the issue, they insisted on contacting DPD to investigate whether the package had been tampered with before delivery. Seriously, who would steal four table legs from a flat-pack box?

I then had to argue just to secure a replacement. Initially, I was told it could take up to 10 days for replacement table legs to arrive from their supplier, despite the fact that my original order had been delivered the very next day as part of the purchase. To make matters worse, they even suggested that I buy another set if I wanted a next-day replacement. That was completely unacceptable.

Eventually, we agreed that DPD would collect the incomplete set the following day and that a brand-new, complete replacement would be delivered the day after. I carefully repackaged everything, and DPD collected it as arranged.

The next day, instead of receiving a replacement, I was sent back the very same box I had returned. You couldn't make it up.

I have now requested a refund, but I've been told it won't be processed until they receive the returned package—even though they were the ones who sent it straight back to me.

Terrible customer service, terrible communication, and an appalling way to treat customers. This has been one of the worst online shopping experiences I've ever had. I cannot recommend strongly enough that you avoid this company and spend your money with a more reputable retailer instead.

Beautiful rattan garden furniture. We went for Miami grey one. Great Quality and furnishing, setting instructions were clear and i was able to set it up within an hour or two.
Happy with my purchase. Happy to recommend to others.
Plus 2 yrs warranty when you buy directly which is a plus.

Good experience

It was delivered to the wrong address

They did and provided exactly what was advertised, good quality and delivered the next day

Order arrived quickly and chair looks great.

Great delivery service, straight forward to build and feels sturdy. Really pleased with my purchase, spent ages researching a garden furniture set and happy I chose this one!

Ordered one chair and was happy with the chair I received. It was a bit difficult to put together but with 2 people we managed it. Nothing to complain about.

Excellent quality easy to build fast delivery. Many thanks

Please stay away from this company. I refused to pay the £39.99 collection fee once they sent me the wrong cushions. They then implied they would do the collection free of charge and once I’d sent it back took the £39.99 out of my refund. They are an unethical business.

Zandra is also an expert at gaslighting the facts be careful and stay away

Chair is good size but its a little bad quality i had small marks on the chair already i tried contacting the company was very difficult to get a refund or a compensation.

Super fast delivery, easy to build - although double check which side you want the long seat on before starting as instructions not clear until the end on that front

I can’t contact them regarding my delivery and disappointed with the items I received the cushions were all different sizes and did not match the description when ordered and I cannot contact them for a refund or replacement.

Fantastic garden bistro set. It appears to be very sturdy and looks high quality for such a good price point. Easy to order and super fast next day delivery with great communication from the delivery driver as well.

Amazing amazing amazing, so easy to put together anf looks amazing in my garden. Delivery was prompt.

Quality good, delivery service good and product was good value for money really happy with our purchase

It’s a fair priced item but there is a bracket missing from the foot rest. Also I’m not sure but I believe the bench is supposed to fit under the sofa but it doesn’t and it is definitely put together correctly. The evre plate is upside down maybe a little slap dash

Wow always wanted a daybed for outdoor very impressed with it glad I purchased one kept me upto date with everything and a very quick service 10/10.