exactly.es レビュー 50

They were useful in setting up my autonomó account but beyond that they were unresponsive and required nearly all the legwork to be done by me.

The thing is you're paying for them to file paperwork for you but you have to fill all of it out yourself. I assume the value they provide is to submit the form to the government? It really makes no sense to me what they do and why they charge money at all. At this point I believe ChatGPT can do a better job.

The service I recieved was lacking as well. For example on April 20th, after several arguments with my account about who's to blame for some errors I requested to speak with a manager.

I was told they would contact me shortly. A week later, no response. So I contacted the main customer service WhatsApp and was told someone would be in touch within 48 hours. Again 7 days go by and zero response.

I call in and am told that someone will call me later in the day. At this point I want to cancel and am told again that someone will contact me.

I would not recommend them to anyone. There are many other choices out there to choose from.

I went to Exactly to set up my autónomo with EU VAT. The initial communication was good, and the autónomo itself was set up fairly quickly within a few weeks (January 2025).

However, the process since then has been very disappointing. It’s now been over 3 months and more than 20 emails later, and I still haven’t received my EU VAT number.

In the meantime, I have paying clients but cannot send invoices, which is seriously affecting my business. On top of that, I’ve already paid for the EU VAT setup and continue to pay the monthly subscription, without being able to use the service at all.

I understand that some of these thing are out of your hands, but it is a very frustrating experience on something that is essential for running my business.

highly recommend for expats like myself new to the Spanish tax system. I have been working with Violeta who has explained everything throughout!

Found Exactly through Reddit and it turned out to be one of the best decisions I made. They offer a well-rounded service covering both immigration and accounting, which saved me a lot of time and hassle.

The team is patient, professional, and communicative. After a couple of meetings to go over all the details, I was supported end-to-end — from the first appointment to receiving my visa and setting up as autónomo.

Big thanks to Jaime (lawyer) and Nora (accounting) for their help throughout the process. Would definitely recommend to anyone navigating this.

Good and on time service, nice people that always help you.
Thank you Alejandro and Carlos and the rest of the team

Alejandro is very professional and helpfull. Advised us very well with is excellent tax knowledge

Thanks Alessandro for all the good support in filling the Modelo 210 documents for us. Really great and gives us a good and safe feeling!

Se procura alguém em Espanha para tratar da sua contabilidade e pagar os seus impostos, recomendamos vivamente que utilize a exactly.es. Posso afirmar com toda a sinceridade que a nossa interação com Alejandro Fernandez foi excecionalmente tranquila. Não falamos espanhol. O inglês de Alejandro é perfeito e a sua paciência precisa de ser experimentada para ser apreciada, pois foi extremamente gentil e prestável durante todo o tempo. Foi incrivelmente atencioso connosco e ajudou-nos em todas as etapas, uma vez que não tínhamos conhecimento das regras e regulamentos, e agora tudo está resolvido como deveria. Muito obrigado, Alejandro.

Very very upsad many promises and nothing is getting done. Tax from 2024 was done in September 2025.

I am using exactly ES as my accountants and to set up as an autonomo. I was really nervous about finding a good accountant. I can not speak more highly about the service they are providing and would recommend them very highly. They are efficient and very reasonable costs

Alejandro Fernandez did a good job and made everything clear for me.

Good and on time service, nice people that always help you.

Alejandro s help was very good. Het was friendly and working fast.

Alejandro was very attentive and helpful with my tax return not being in Spain wasn’t a problem as the communication was always first class .
Thank you alejandro

My contact at Exactly, Carmen Hoz, is a blessing. She has a lot of know-how, is quick, direct and super friendly. Communication runs smooth and she has helped me out a lot of times.

I've been very pleased with the excellent service from the Exactly team in handling my taxes. I want to give a special thank you to Carmen Hoz, who has been a wonderful accountant, professional, prompt, and incredibly helpful since May 2024. She answered all my questions clearly and made the tax filing process smooth and stress-free. I will definitely continue using her services and highly recommend Carmen to anyone looking for a reliable and knowledgeable accountant.

As an autónomo, I truly appreciate the excellent support provided by Exactly Accountancy in handling all aspects of my case. They assisted me with my autónomo registration, activation, and all Social Security–related matters.

Most recently, Carlos Jaramillo helped me register my family as beneficiaries under my Social Security online, something that would have taken significantly more time and effort to handle on my own.

Their service is excellent, they are always attentive, and they consistently take the time to listen and help. I highly recommend them.

Avoid using their services, they do not know what they are doing.

We used them for an important application of Beckhams Law. They charged us 250 Euros. The application was declined, because they used a date of entry into the country instead of the date of an official document from the UK Government.

It is their job to know how to apply, unfortunately they didn't know. We were paying for a professional service, but they should never have taken our case on. It was not possible for us to be successful for Beckhams Law based on the date of the document, which they should have been aware of. We only established this after we took legal advice when the application was declined.

Furthermore, when we complained and asked for a refund. They agreed a 50% credit off future services. So they accepted the fault, but attempted to force us to work with them again in the future instead of doing the right thing. We paid a premium just for a quick turn around, the least they could have done would be to refund that.

I would have considered working with them in the future if they had resolved this matter fairly. They were very helpful on the phone and quick to take my money for the failed application.

I’ve had a great experience with Exactly Accounting so far. They’re really quick to get back to you and always very helpful. They explain everything clearly and are more than happy to take care of things for you, which makes the whole process feel easy and stress-free.

Even though my advisor changed partway through, the transition was really smooth. My new advisor, Carlos Jaramillo, has been just as pleasant and helpful as the first person I worked with. Overall, the service has been efficient, professional, and reassuring. I’d definitely recommend them.