Excite Credit Union ロゎ
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Excite Credit Union レビュヌ 95

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TrustScore 5段階評䟡の2

2.1

金融機関
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5぀星のうち1の評䟡

Joined Excite Credit Union to be able to refinance our home through your CU. Due to an extreme lack of communication, the loan never happened. Without my knowledge, the interest rate lock was exten... もっず芋る

5぀星のうち5の評䟡

My father was in the hospital, and we needed help with his account. LaQuandra Phillips was knowledgeable and empathetic as she walked us through our options. Then, when I needed additional help the fo... もっず芋る

5぀星のうち1の評䟡

I have excite for my car loan. I made my payment with a checking account and they reported my payment as 30 days late because they don’t give you credit for your payment until the payment clears. The... もっず芋る

5぀星のうち1の評䟡

I applied for refi my home loan, over 3-4 months no response from your loan department even ask me to open account with excite. as a courtesy response qualified or not qualify. no response, that... もっず芋る

䌁業が回答したした

䌁業情報

  1. 金融機関
  2. 銀行
  3. 信甚組合
  4. 䜏宅ロヌン融資䌚瀟

圓該䌁業による蚘述

Excite is a relatable, jean-wearing, never-boring, highly-caffeinated credit union. We’re made up of smart, friendly people who feel it’s our responsibility to take care of the neighborhoods we live in. And we want to give everyone the chance to build a financially stronger future – because together is the only way to step up to better. Oh, we are also a very stable financially sound 69-year-old credit union with $650 million in assets and 43,000 neighbors (Members). We serve our neighbors in nine counties – Santa Clara, Santa Cruz, San Mateo, San Francisco, Monterey, and Alameda counties in California – and New Hanover, Pender, and Brunswick counties in North Carolina. We also offer the same great benefits to over 400 of our business friends. We’d be happy for you to visit us at excitecu.org. Federally insured by NCUA.

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2.1

期埅以䞋

TrustScore 5段階評䟡の2

95件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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この䌁業のTrustpilot 利甚方法

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5぀星のうち4の評䟡

Friendly staff

Friendly staff, great rate on savings, but I never received starter checks or debit card for my checking account; must go to the branch, as telephone call did not fix the problem.

2022幎2月11日
5぀星のうち5の評䟡

These guys have done

These guys have done. A great job keeping the process going even when I was not totally understanding my roll. I was very satisfied.

2022幎1月11日
Excite Credit Union ロゎ

Excite Credit Union からの回答

HI Paul,

We are thrilled that you are happy with your experience at Excite Credit Union. Thanks for being a member.

Best,
The Excite Team

5぀星のうち5の評䟡

So far I am liking the change I made

So far I am liking the change I made, from my old bank to your credit union very much. Thank you for asking.
Brenda Eden

2021幎12月27日
Excite Credit Union ロゎ

Excite Credit Union からの回答

HI Brenda,

Thank you for your review, we are glad you are happy with Excite.

Best,
The Excite Team

5぀星のうち4の評䟡

Have been with Excite for a couple of


Have been with Excite for a couple of months now, am still getting use to you web site . Is very different from what I am use too
But getting there, is very hard to understand where to find things and I usually end up hitting what I don't know and end up going off my account and end having to long in again. Your Employees are wonderful and helpful but there always short handed and not spend enough time or are rushing things. In their defense I am 82 years old and things take a little longer to get there.

2021幎11月24日
5぀星のうち5の評䟡

Good

Good bank. Good folk

2021幎11月19日
Excite Credit Union ロゎ

Excite Credit Union からの回答

Hi Jesse,

Thank you for your review. We really appreciate your membership.

Have a wonderful day,
The Excite Team

5぀星のうち5の評䟡

Tasha was excellent

Tasha was excellent. She was able to take care of my loan request in an amazing amount of time. I appreciate everything she did to help me..

2021幎11月14日
Excite Credit Union ロゎ

Excite Credit Union からの回答

Hi John,

This is awesome feedback -- thanks for sharing! We love hearing that our Members have had a great experience working with us, and we're excited to have more opportunities to serve you in the future.

Thank you,
The Excite Team

5぀星のうち4の評䟡

I had a paycheck held for 15 days

I had a paycheck held for 15 days. Because was not 30 days with this bank.

2021幎11月13日
Excite Credit Union ロゎ

Excite Credit Union からの回答

Hi John,

We are so sorry to hear about your experience. We appreciate the feedback and will look into what happened.

Thank you,
The Excite Team

5぀星のうち5の評䟡

Excite gas been a great Experience from


Excite gas been a great Experience from the day I opened my account. When I messed up they had my back and that I sincerely appreciate. I hope I will not mess up again but if I do,?I know Excite will be there for me. I would recommend Excite without reservations as the best banking experience I have ever had. Thank you.

2021幎11月13日
Excite Credit Union ロゎ

Excite Credit Union からの回答

Hi Karen,

This is awesome feedback -- thanks for sharing! We love hearing that Members have had a great experience working with us, and we're excited to have more opportunities to serve you in the future.

Thank you,
The Excite Team

5぀星のうち1の評䟡

I applied for refi my home loan

I applied for refi my home loan, over 3-4 months no response from your loan department even ask me to open account with excite.
as a courtesy response qualified or not qualify. no response, that is bad service.
i dont want to write bad things for people but you ask for my opinion.

thanks

Ali.

2021幎8月21日
Excite Credit Union ロゎ

Excite Credit Union からの回答

Hi Anil,

We are very sorry for your experience. This is not how we want our members to experience the credit union. We will reach out to the team and have someone reach out to you. I appreciate your honest feedback.

Best,
The Excite Team

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