Excite Credit Union ロゎ
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Excite Credit Union レビュヌ 95

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TrustScore 5段階評䟡の2

2.1

金融機関
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5぀星のうち1の評䟡

Joined Excite Credit Union to be able to refinance our home through your CU. Due to an extreme lack of communication, the loan never happened. Without my knowledge, the interest rate lock was exten... もっず芋る

5぀星のうち5の評䟡

My father was in the hospital, and we needed help with his account. LaQuandra Phillips was knowledgeable and empathetic as she walked us through our options. Then, when I needed additional help the fo... もっず芋る

5぀星のうち1の評䟡

I have excite for my car loan. I made my payment with a checking account and they reported my payment as 30 days late because they don’t give you credit for your payment until the payment clears. The... もっず芋る

5぀星のうち1の評䟡

I applied for refi my home loan, over 3-4 months no response from your loan department even ask me to open account with excite. as a courtesy response qualified or not qualify. no response, that... もっず芋る

䌁業が回答したした

䌁業情報

  1. 金融機関
  2. 銀行
  3. 信甚組合
  4. 䜏宅ロヌン融資䌚瀟

圓該䌁業による蚘述

Excite is a relatable, jean-wearing, never-boring, highly-caffeinated credit union. We’re made up of smart, friendly people who feel it’s our responsibility to take care of the neighborhoods we live in. And we want to give everyone the chance to build a financially stronger future – because together is the only way to step up to better. Oh, we are also a very stable financially sound 69-year-old credit union with $650 million in assets and 43,000 neighbors (Members). We serve our neighbors in nine counties – Santa Clara, Santa Cruz, San Mateo, San Francisco, Monterey, and Alameda counties in California – and New Hanover, Pender, and Brunswick counties in North Carolina. We also offer the same great benefits to over 400 of our business friends. We’d be happy for you to visit us at excitecu.org. Federally insured by NCUA.

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2.1

期埅以䞋

TrustScore 5段階評䟡の2

95件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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この䌁業のTrustpilot 利甚方法

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5぀星のうち5の評䟡

Everyone is very helpful!!!

Everyone is very helpful!!!
One of the reasons I Lf my bank was because every time I went n to ask for help w something I was told u can find it on the internet n do it yourself!!!!

2021幎5月16日
Excite Credit Union ロゎ

Excite Credit Union からの回答

Hi Jennie,

We are happy to always help out. Thank you for your feedback and your Membership.

The Excite Team

5぀星のうち5の評䟡

All staff I have encountered have had


All staff I have encountered have had super customer service skills. Highly impressed

2021幎5月15日
Excite Credit Union ロゎ

Excite Credit Union からの回答

Hi Beverly,

This is awesome feedback -- thanks for sharing! We love hearing that Members have had a great experience working with us, and we're excited to have more opportunities to serve you in the future.

Best,
The Excite Team

5぀星のうち5の評䟡

nice professional employees just hope


nice professional employees just hope have more branches.

2021幎5月15日
Excite Credit Union ロゎ

Excite Credit Union からの回答

Hi Nasser,

This is awesome feedback -- thanks for sharing! We love hearing that Members have had a great experience working with us, and we're excited to have more opportunities to serve you in the future.

Thank you,
The Excite Team

5぀星のうち5の評䟡

Very helpful

Very helpful. Great customer service

2021幎5月15日
Excite Credit Union ロゎ

Excite Credit Union からの回答

Hi Rhiannon,

We are happy to always help out. Thank you for your feedback and your Membership.

Best,
The Excite Team

5぀星のうち5の評䟡

CSR was very helpful when I called to


CSR was very helpful when I called to open my account. I was originally interested in a secured cc but she suggested that I apply for a nonsecured cc. I was approved and received my card with a week.

2021幎5月15日
Excite Credit Union ロゎ

Excite Credit Union からの回答

Hi Clara,

We're happy to be here for you! Thanks for taking time to leave a review, and for being part of Excite.

The Excite Team

5぀星のうち5の評䟡

I went into office on Curtner

I went into office on Curtner , there is a lady who is very professional
and extremely helpfull to work with me.
I am very satisfy with her service.
I am sorry do not know her name.
I would rate her more than 5 stars if there is one

2021幎5月14日
Excite Credit Union ロゎ

Excite Credit Union からの回答

Hi Tu,

Thank you for your feedback. We are happy that you've had a great experience at our Curtner Branch.

Thanks again,
The Excite Team

5぀星のうち5の評䟡

Friendly staff

2021幎5月14日
Excite Credit Union ロゎ

Excite Credit Union からの回答

Hi Omar,

Thank you so much for this feedback! We're glad you are a Member at Excite!

The Excite Team

5぀星のうち4の評䟡

Good service

Good service, very helpfull, Im happy to be banking with them

2021幎5月14日
Excite Credit Union ロゎ

Excite Credit Union からの回答

Hi Alejandro,

We are happy to hear you are happy. We appreciate your Membership.

Thank you,
The Excite Team

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