Excite Credit Union ロゎ
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Excite Credit Union レビュヌ 95

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TrustScore 5段階評䟡の2

2.1

金融機関
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レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

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5぀星のうち1の評䟡

Joined Excite Credit Union to be able to refinance our home through your CU. Due to an extreme lack of communication, the loan never happened. Without my knowledge, the interest rate lock was exten... もっず芋る

5぀星のうち5の評䟡

My father was in the hospital, and we needed help with his account. LaQuandra Phillips was knowledgeable and empathetic as she walked us through our options. Then, when I needed additional help the fo... もっず芋る

5぀星のうち1の評䟡

I have excite for my car loan. I made my payment with a checking account and they reported my payment as 30 days late because they don’t give you credit for your payment until the payment clears. The... もっず芋る

5぀星のうち1の評䟡

I applied for refi my home loan, over 3-4 months no response from your loan department even ask me to open account with excite. as a courtesy response qualified or not qualify. no response, that... もっず芋る

䌁業が回答したした

䌁業情報

  1. 金融機関
  2. 銀行
  3. 信甚組合
  4. 䜏宅ロヌン融資䌚瀟

圓該䌁業による蚘述

Excite is a relatable, jean-wearing, never-boring, highly-caffeinated credit union. We’re made up of smart, friendly people who feel it’s our responsibility to take care of the neighborhoods we live in. And we want to give everyone the chance to build a financially stronger future – because together is the only way to step up to better. Oh, we are also a very stable financially sound 69-year-old credit union with $650 million in assets and 43,000 neighbors (Members). We serve our neighbors in nine counties – Santa Clara, Santa Cruz, San Mateo, San Francisco, Monterey, and Alameda counties in California – and New Hanover, Pender, and Brunswick counties in North Carolina. We also offer the same great benefits to over 400 of our business friends. We’d be happy for you to visit us at excitecu.org. Federally insured by NCUA.

連絡先

2.1

期埅以䞋

TrustScore 5段階評䟡の2

95件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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この䌁業のTrustpilot 利甚方法

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5぀星のうち1の評䟡

Crappy service

A mistake was made and excite let me get clobbered with overdraft fees. Never did they try once to let me know. I deposited $60 00 into my account and the receipt indicated a 400.00 balance not a negative amount .

2021幎8月16日
Excite Credit Union ロゎ

Excite Credit Union からの回答

Hi Randy,

Thank you for your review. We sincerely apologize for the experience you recently had as a Member at Excite Credit Union. We are looking into the issue and will be in touch. Again, we apologize and hope we can resolve this moving forward.

Thank you,
The Excite Team

5぀星のうち5の評䟡

took a moment to convey to teller that
ook a moment to convey to teller that i was unable to go online to access my account when she stopped saying what i was not saying and then realize the words com

took a moment to convey to teller that i was unable to go online to access my account when she stopped saying what i was not saying and then realize the words coming out of mouth was that i have been unable to access account and it has been one month and not a few days as she kept saying then it was fixed.

2021幎8月13日
5぀星のうち5の評䟡

I wanna thank all of you

I wanna thank all of you! I have Great experience with all!

2021幎5月22日
Excite Credit Union ロゎ

Excite Credit Union からの回答

Hi Genaro,

This is awesome feedback -- thanks for sharing! We love hearing that Members have had a great experience working with us, and we're excited to have more opportunities to serve you in the future.

Best,
The Excite Team

5぀星のうち5の評䟡

This company was quick

This company was quick, professionally and welcoming. I enjoyed working with this company

2021幎5月21日
Excite Credit Union ロゎ

Excite Credit Union からの回答

Hi G.M.

We are happy that you had a great experience. We appreciate the kind review.

Best,
The Excite Team

5぀星のうち5の評䟡

Amanda Lonander was a fantastic help


Amanda Lonander was a fantastic help all the way through the process.

2021幎5月21日
Excite Credit Union ロゎ

Excite Credit Union からの回答

Hi Cornelia,

We are so happy that you had a great experience with our team member. Thank you for your feedback and you Membership.

Best,
The Excite Team

5぀星のうち5の評䟡

Great service

2021幎5月21日
自発的なレビュヌ
Excite Credit Union ロゎ

Excite Credit Union からの回答

Hi Znehr,

We are so happy that you had a great service. Thank you for your feedback and you Membership.

Best,
The Excite Team

5぀星のうち5の評䟡

Service is excellent, everyone is friendly extremely helpful, I will definitely recommend to anyone.

I will recommend to anyone for a car loan or any other type of loans. Service is great and employees are friendly.

2021幎5月21日
Excite Credit Union ロゎ

Excite Credit Union からの回答

Hi Moises,

We are happy to hear that you've had a great experience with our team. Thank you for your kind feedback and your Membership.

Best,
The Excite Team

5぀星のうち5の評䟡

Great service by Aliah

Great service by Aliah at the Wilmington branch.

2021幎5月21日
Excite Credit Union ロゎ

Excite Credit Union からの回答

Hi There,

We are so happy that you had a great experience our team member. Thank you for your feedback and you Membership.

Best,
The Excite Team

5぀星のうち5の評䟡

Superb services and so friendly surely


Superb services and so friendly surely to recommend this union with my friends

2021幎5月18日
自発的なレビュヌ
Excite Credit Union ロゎ

Excite Credit Union からの回答

Hi Winwenrowena,

We are happy to always help out. Thank you for your feedback and your Membership.

Best,
The Excite Team

5぀星のうち5の評䟡

I like this bank because I can receive


I like this bank because I can receive my salary of work by direct deposit and all the personal work in the bank are good people

2021幎5月18日
Excite Credit Union ロゎ

Excite Credit Union からの回答

Hi Maria,

We're happy to be here for you! Thanks for taking time to leave a review, and for being part of Excite Credit Union.

Best,
The Excite Team

5぀星のうち4の評䟡

Best credit union ever!I can recommend


Best credit union ever!I can recommend those looking for any credit union that, excite is the best solution to their search.Team members are excellent and friendly,not forgetting how quick they served my family and most importantly how quick the cards were mailed to us!

2021幎5月17日
Excite Credit Union ロゎ

Excite Credit Union からの回答

Hi Phamelar,
This is awesome feedback -- thanks for sharing! We love hearing that Members have had a great experience working with us, and we're excited to have more opportunities to serve you in the future.

The Excite Team

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