Exclusive Lighting Ltd レビュー 

184
TrustScore 5段階評価の4.5

4.7

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We visited a few times to purchase lighting for different rooms in our house. The staff were brilliant and extremely helpful. We had to order some lights as they weren’t in stock, but they arrived wit... もっと見る

5つ星のうち5の評価

We have bought all our lights from Exclusive Lighting . The choice and advice is fantastic and all the products arrive quickly . Thank you for the great service

5つ星のうち5の評価

Fast shipping, representative called to check my order was exactly as needed. Recommend this supplier for lighting . Competitive prices. I will shop again . Thanks

5つ星のうち5の評価

Excellent service, lights were exactly as described and they arrived very promptly. Installed and working as expected. Great retailer.

企業情報

  1. 照明専門店

当該企業による記述

We are a family run business with over 20 years experience selling all types of traditional, contemporary & modern lighting for every room in your home at affordable prices. We have an extensive showroom in Leeds. We have free parking for customers and are open 7 days per week with late night shopping on a Thursday.


連絡先

4.7

優良

TrustScore 5段階評価の4.5

184件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 100%に回答しています

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4.7

すべてのレビュー

(184)

過去12か月のレビュー数: 35

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

You are doing good

You are doing good. Thanks

2023年2月1日
Exclusive Lighting Ltd ロゴ

Exclusive Lighting Ltd からの回答

Thank you for leaving us a 5 star review Asmah. We hope to see you again in our Leeds showroom if you ever require more lights.

5つ星のうち2の評価
Exclusive Lighting Ltd ロゴ

Exclusive Lighting Ltd からの回答

Hi Mr Wen, I am sorry that you were not happy with your table lamp purchased in November however if you had contacted us at the time, you could have returned the lamps within a 28 day period. I hope you were happy with the service you received from us in store at that time.

5つ星のうち5の評価

Great quality

Great quality, good price.

2023年1月8日
Exclusive Lighting Ltd ロゴ

Exclusive Lighting Ltd からの回答

Thank you for taking the time to leave us a 5 star review Adam. It's great to hear you've rated our products and pricing so highly. It's much appreciated. We hope to see you in our Chorley showroom again soon!

5つ星のうち5の評価

Lovely experience, very friendly staff

Lovely experience, friendly staff

2023年1月2日
Exclusive Lighting Ltd ロゴ

Exclusive Lighting Ltd からの回答

Thank you for leaving us a 5 star review Carole. It's great to hear that you're pleased with the experience at our Chorley showroom. We hope to see you again soon!

5つ星のうち5の評価

Excellent product and service

Great prices (cheaper than John Lewis). Excellent service.

2023年1月17日
Exclusive Lighting Ltd ロゴ

Exclusive Lighting Ltd からの回答

Thank you for taking the time to leave such a positive review. We're happy to hear you rate our products and service so highly. We hope to see you in Chorley again soon.

5つ星のうち4の評価

The Staff were very helpful in finding…

The Staff were very helpful in finding the item I wanted as it was a discontinued lamp. My shopping experience from beginning to end was excellent and the lamp is just like the quality of the lamp I purchased a few years ago.

2022年12月29日
Exclusive Lighting Ltd ロゴ

Exclusive Lighting Ltd からの回答

Thank you for the review Dorothy - we were glad to help you source the lamp that you had also purchased a few years ago - and pleased to hear you like it!

5つ星のうち5の評価

Excellent Experience

Hannah at Chorley was really helpful and informative. Took her time to explain everything we needed to know. Excellent service from placing our order to collection a few days later.

2023年1月2日
Exclusive Lighting Ltd ロゴ

Exclusive Lighting Ltd からの回答

Thank you very much for the 5 star review Graham - We're really pleased that you've rated our service and products so highly! We look forward to seeing you in Chorley for any more lighting needs!

5つ星のうち5の評価

Spacious store

Spacious store, lots of choice, very helpful staff and unexpectedly speedy delivery,

2022年12月22日
Exclusive Lighting Ltd ロゴ

Exclusive Lighting Ltd からの回答

Thank you for taking the time to leave us a 5 star review, Helen. We're happy to hear how pleased you were with our Chorley store, products and service, and we hope to see you again soon!

5つ星のうち5の評価

Leeds Store

Visited Leeds Store … excellent display and really helpful staff

2022年11月30日
Exclusive Lighting Ltd ロゴ

Exclusive Lighting Ltd からの回答

Thank you for taking the time to leave us a 5 star review - We're pleased to hear the staff at our Leeds branch have been so helpful!

5つ星のうち5の評価

Great looking product at a fair price…

Great looking product at a fair price and very helpful sales staff.

2022年12月4日
Exclusive Lighting Ltd ロゴ

Exclusive Lighting Ltd からの回答

Thank you for taking the time to leave us a 5 star review. It's great to know that you like our products and customer service. We hope to see you in store again soon.

5つ星のうち4の評価

Great in store service

Great in store service, good selection of products. The only down side was, we were given the wrong item and had to make another journey!

2022年11月6日
Exclusive Lighting Ltd ロゴ

Exclusive Lighting Ltd からの回答

Thank you for taking time to leave a review - We're pleased to hear our service instore and products were good too!

5つ星のうち5の評価

Fabulous! Fabulous! Fabulous!

Hannah you are a superstar!! Helping and guiding me through buying new lights for each room in our newly renovated home
So much choice and really different fittings, truly inspiring
Fabulous service from start to finish, even emailing me with ideas following our many conversations in store
I cannot recommend Exclusive Lighting enough, amazing going above and beyond what some retailers would do

2022年9月30日
自発的なレビュー
Exclusive Lighting Ltd ロゴ

Exclusive Lighting Ltd からの回答

Thank you! - We're really pleased to hear you like the products and the service. It was a pleasure to help put some great touches to your fantastic build. Hopefully we'll see you in Chorley again for any future lights you may need!

5つ星のうち5の評価

Fabulous Company from start to finish

Fabulous Company from start to finish. 2 beautiful outdoor lights ordered and loved them so much ordered another. When it arrived the glass shade was broken so sent an email. Customer service brilliant and a replacement sent out quickly. Companies should take a leaf out of their book. Excellent service thank you Chorley Exclusive Lighting.

2021年8月1日
自発的なレビュー
Exclusive Lighting Ltd ロゴ

Exclusive Lighting Ltd からの回答

Thank you for taking the time to leave us a 5 star review. We're pleased to have been able to resolve the issue for you - We're happy to know you liked the products and our service.

5つ星のうち1の評価

Extremely disappointing

Great customer service can help anyone look past a poor quality product/items for return. Unfortunately we won't be revisiting this store due both poor customer service and a product that was tarnished and scratched, and was not even checked by the shop before we were asked to come and collect it. Apparently they are far too busy to check their deliveries before passing them on to customers (which resulted in two round trips of 1.5 hours as delivery is not offered). We seemed to be an inconvenience from stepping into the store and were treated with indifference throughout. One of the sales assistants was also extremely abrupt in manner - it would be nice if someone listened to the question being asked before interrupting (more than once) and didn't refer to you by a completely different name. A shame when they claim to be a family business and we are kitting out an entire house from scratch which they could have really helped us with if interested. We seek out local family businesses as we generally find they care more about their customers and products and will look elsewhere next time.

2019年3月30日
自発的なレビュー
5つ星のうち5の評価

Good Value

Purchased this floor standing light for a very good sale price which represented excellent value for money. It arrived through the post and the packaging was secure and appropriate. I found it easy to put the pieces together but less confident purchasers may struggle since the instructions are minimal.

2017年9月21日
自発的なレビュー
Exclusive Lighting Ltd ロゴ

Exclusive Lighting Ltd からの回答

Thank you for your review Mr walsh.

Kind Regards

Suzanne

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