Exotic India レビュー 374

I've been a customer for 20 years, and the service and products have been excellent. Recently I bought a shawl.. one of many I've purchased over the years. It was not the fabric they advertised (wool), nor the weave. I've contacted them in several ways and received no response. In the past I've found this company to be really efficient and friendly but it seems things have changed. I won't be buying from Exotic India again.

Customer service is excellent! I received the shipment in a timely fashion and I am extremely grateful at how well everything was packaged. This is important because of the winter weather and lots of snow around where I live. The books arrived in great condition. Thank you!

I had a very disappointing experience ordering from Exotic India.

I placed an order for books that I couldn’t find elsewhere, paid in full, and then heard nothing afterward. I did not receive a proper delivery confirmation, no tracking number, and no clear receipt showing shipment details. The order never arrived.

I tried to contact the seller multiple times to ask about my delivery status, but there was no response at all. No updates, no explanation, and no effort to resolve the issue. As a customer, this felt extremely unprofessional and frustrating.

Because of this, I completely wasted both my money and my time. I had initially trusted this seller and even recommended it to others, which I now regret. A reliable seller should always provide tracking information and customer support, especially after taking payment.

Based on my experience, I do not recommend Exotic India. Please be careful before ordering, as there was no communication, no transparency, and no delivery in my case. This has been a very poor and disappointing experience.

Very beautiful item and very well wrapped so arrived in uk in excellent condition. Thank you very much.

I ordered a Kaal Bhairava pendant from Exotic India (Order ID EXO-2550472) on 11th November, expecting a smooth and meaningful experience. According to their Terms & Conditions, orders are processed within 2–3 business days, but mine was only shipped on 28th November, with no updates or explanations. From the day I placed the order until I finally collected it on 6th December, it took 25 days, which was far longer than expected.

When the pendant arrived in Sri Lanka, I was surprised to learn that I had to pay $45.63 USD to the courier company. Exotic India never informed me about this in advance, and never before have I had to pay more than the fee upfront to the seller. Finding out at the door after already paying for the pendant in full was extremely frustrating.

Because the pendant is a sacred Kaal Bhairava item, I also asked if it could be blessed before shipping. Their reply came days later and included an optional $35 USD fee for the blessing. I chose not to pay, as blessings are a spiritual practice and should not be treated as an extra paid service. I’ve purchased sacred items before - such as the Gohonzon Mandala from Japan, and other spiritual items from Tibet, Nepal, etc. and the blessings or spiritual rituals were always included as part of the tradition, never something to be charged separately.

I also had concerns about their insurance process. While the pendant is supposedly insured, responsibility is placed on the customer until an investigation is complete, which doesn’t feel safe for high-value or sacred items.

Shipping from India to Sri Lanka also took much longer than items I’ve ordered from US-based sellers on Etsy or eBay, which typically arrive faster. In the end, I had to collect the pendant myself from the courier company, adding to the overall stress of the experience.

The pendant itself may be beautiful, but the combination of delayed shipping, poor communication, unexpected charges, and additional fees made this process frustrating and disappointing. I sincerely hope that the artisans who create these sacred pieces are paid at least as much as Exotic India earns from their work.

Based on my experience, I do not recommend Exotic India.

The product is premium and quality is good

It's amazing and very useful application

My mom loved the saree I ordered from this app!

Good and best one!! Good about quality and premium

Exotic India is the best discovery I made this year.

Exotic India has made gifting so easy for me.
Everything looks premium.

Best pricing honest and quality products& price

Products are so premium, quality is also

This company is running a con. Buyers please be aware. I purchased a carving some 8-10 weeks ago at a cost of over £1000. It’s was a special carving I wanted in memory of my mother who passed away in the summer. She was a devout Hindu and this was a very special item. Exotic India took my money and have not delivered the item. I have contacted them many many times politely and they can’t be bothered to reply in any form. I can only assume they are not legitimate and taking people’s money since I can’t get hold of anybody at the company or any replies. I’ve reported them to the relevant UK authorities and commenced a fraud case with my card issuer. Buyers be aware and purchase with your eyes wide open that you may never recieve your item!

Ordered a large hardback book from them. They had a very good price and they shipped promptly from India to US. Was well packed and arrived in excellent condition.
Also, they have good customer service- both phone and text.

I purchased 2 books from Exotic India. They arrived as promised. I am so happy to receive them. Thank you, ❤️

I’m overjoyed with my new painting!! It arrived expertly packaged without any imperfections. I would not hesitate to order again. I am so honored to have such a gorgeous work of art in my home now.

A beautiful image! Arrived safely, good contact with the sellers. Ver happy with it!