Expedicar レビュー 

Foarte mulțumită de servicii! Mașina pe care am închiriat o noi era spațioasă și curată, cu puțini kilometri. Un preț foarte avantajos! Recomand cu drag.

WARNING: DO NOT RENT FROM THIS COMPANY!!!
If I could give ExpediCar 0 stars, I would. This is by far the most dishonest car rental operation I have ever encountered.
When I picked up my rental at 3:30 AM with my family and four tired children, their agent (Daniel) refused to accept my physical credit card, claiming it was a "debit card" (which is completely false; I have used this exact card for over 20 years for car rentals worldwide). They used this absurd excuse to bully and force us into paying an extra €700 for unnecessary S-CDW+ insurance just so we could take the car.
To make matters worse, after we disputed this charge, they completely changed their story and lied to the booking platform, claiming I presented a "virtual card"—another total fabrication, as physical cards were provided at the counter. I have recorded phone calls from the exact time of pick-up proving that the agent only claimed the card was a debit card and never mentioned a virtual card.
Looking at other customer reviews online, it is painfully clear that this is their standard operational scheme to extort money from unsuspecting travelers at late hours when they have no other choice.
Stay far away from ExpediCar (Autorevolution SRL)! They lie, scam their customers, and operate under completely false pretenses. Save yourself the stress and financial extortion—book with a reputable company instead.

Avoid ExpediCars. They commited fraud. When we refused to buy additional insurance with them they increased the rental price by 50 euro per day. When we refused they used a lack of my second Christian name on a credit card as a pretext to refuse such guarantee. They hoped we have no other option because at this airport there were no other car rentals. Eventually we took Uber to go to other airport and paid more for car rental.

**READ THIS BEFORE YOU BOOK — €1,850 was charged to my credit card for 3 months**

I would not rent from this company again, despite the employees at the desk being very nice and professional.

The major problem is a policy you do not see when you book online. The full rental contract is only presented when you arrive to pick up the car. After a long international flight, with a prepaid reservation , including comprehensive insurance, and expecting to drive away, I discovered that I essentially had two choices: pay approximately €600 for ExpediCar's own insurance for a two-week rental, or accept a €1,850 security deposit actually charged to my credit card — not simply pre-authorized or blocked.

Their contract then allows them 90 calendar days to return that money, and they take the full term.

I chose the deposit. The company kept my €1,850 for three months. When it was finally refunded, the exchange rate had changed and I received approximately CAD 300 less than the amount originally charged to me. Their contract puts that exchange-rate risk on the customer.

A warning particularly for international visitors renting cars in Romania: protect yourself. Do not assume that “security deposit” means a temporary authorization on your credit card. Expedicar has conditions very different from those you are accustomed to when dealing with established and reputable car rental brands.

Practices like this continue when customers discover them only after they have committed to the rental. The best protection is to know about them before choosing the company.

I have rented cars internationally many times and have never experienced a deposit arrangement like this.

I will certainly avoid ExpediCar in the future, and I will make sure that I will warn the Romanian community in Canada , and all potential visitors to Bucharest, about their tricks.

Super! Cel mai bun

1. The Counter Incident (July 11, 2026)I booked and prepaid (€231.52) for a rental vehicle via DiscoverCars to be collected at Otopeni Airport, Bucharest. Due to a flight delay—a situation communicated in advance and confirmed in writing by ExpediCAR with assurances that there would be "no problem"—I arrived at the rental desk to collect the car. Upon arrival, the ExpediCAR representative explicitly informed me that my reservation had been automatically cancelled, that the money already paid was lost, and that the only way to obtain a vehicle to continue my trip was to sign a new contract and pay an additional €479.99. Under extreme pressure (late at night in a foreign country, with accommodation already booked across Romania, and no alternative transport), I paid the requested amount.

2. Uncovering the MisinformationWhen I contacted DiscoverCars support to submit a complaint, their own investigation completely disproved the counter representative's claim: the reservation was never cancelled. The car had been processed using my original DiscoverCars voucher, proving that the prepaid amount of €231.52 was active and correctly applied to the rental. However, the extra €479.99 was billed locally under the label of SCDW+ (zero-deposit full cover), a product that is supposedly "optional". This proved beyond doubt that the desk agent deliberately lied about the cancellation to force me into buying an unnecessary insurance policy worth almost €480.

3. A Succession of Changing and Unfound ContradictionsOver more than a month of email correspondence, rather than addressing the abusive conduct of their local partner, DiscoverCars and ExpediCAR presented a constantly shifting sequence of retrospective justifications to legitimize the €479.99 charge:
- 1st Version (At the Desk): The booking was "cancelled" due to late arrival, and paying €479.99 was the only way to get a car.
- 2nd Version (Initial DiscoverCars Support): The fee was an optional SCDW+ product that I "voluntarily" accepted by signing the local contract.
- 3rd Version: They claimed the Revolut card I used was unacceptable for holding a security deposit, leaving no choice but to add full coverage. (False: the Revolut debit card was only used to pay the €479.99 in local currency (RON) AFTER I was told the extra fee was mandatory; I had initially presented a physical credit card in my own name).
- 4th Version (Latest attempt by ExpediCAR/DiscoverCars): They claimed my physical credit card failed the requirement of "validity for at least 6 months post drop-off" (drop-off on July 20, 2026; card expiry January 2027). (Factually incorrect: a card expiring in January 2027 remains valid until the end of that month, strictly fulfilling the 6-month requirement).

4. Lack of Corporate Ethics and Silence from ExpediCARDespite submitting a detailed formal complaint directly to ExpediCAR with all supporting evidence, the Romanian supplier failed to provide any direct response. Meanwhile, DiscoverCars repeatedly attempted to distance itself by hiding behind the existence of a "signed local agreement," refusing to hold its supplier accountable for misleading and aggressive sales tactics conducted through its platform. A signature on a contract does not constitute genuine voluntary consent when it is obtained through false representations (coercion and induced mistake by the agent).

Conclusion / Warning to ConsumersThis case highlights a severe lack of transparency, ethics, and customer care: ExpediCAR (Bucharest): Employs aggressive commercial practices, coercing travelers at the counter with false claims of cancellation to force expensive insurance add-ons.

Fast and easy rent.

My name is George, very good car, good service! Thank you Lucian

Avoid ExpediCAR at all costs. As a frequent car renter, I have never experienced such outrageous behavior.

We booked a car with full insurance coverage in advance. However, when we arrived in the middle of the night to pick up the vehicle, ExpediCAR refused to hand over the keys unless we paid an additional €300 for extra insurance.

When we refused this extortion and contacted our booking platform, ExpediCAR simply ignored all follow-ups and completely cut off communication. After checking other reviews, I realized this isn't an isolated incident—it seems to be their systematic method for scamming customers.

We were left stranded in the middle of the night and had to rent from a reputable, internationally recognized brand instead. It was more expensive, but it proved the old saying: cheap ends up being expensive.

Be extremely careful and stay away from this company!

Best price and best service

**Prepaid car refused – avoid ExpediCar**

I fully prepaid for a 9-seat automatic vehicle, but ExpediCar refused to give me the car at 4:00 AM.

The employee claimed my credit card was unacceptable because the word “Credit” was not printed on it — a requirement that does not appear in the rental conditions. I have this explanation recorded on video.

All this so that I would pay 600 euros for insurance that I didn't need...

We were left outside early in the morning with children, a baby and all our luggage, and I had to urgently rent another vehicle for **€1,100**.

I have video, photos and documentation of the entire incident.

Based on my experience, I strongly recommend avoiding ExpediCar.

San was very gentle end the company was available and correct. Nice experience, good cars

WARNING!!! Rented car was good, BUT I felt like be pressed to purchase their insurance at least for another 200 EUR with many advantages, it was like a kind extortion. I refuse it having mine insurance with the credit card. Finally, I was charged 500 EUR as a kind discount, otherwise I should pay 1200 EUR for following 3 small scratches: wheel, side mirror, front bumper. Without any explanation why they charge me 200+200+100 EUR. Be very careful!!! I DON'T RECOMMEND that company!!! IT IS UNFAIR BUSINESS. Look at their conditions: "Any type of fault is considered damage, including but not limited to: superficial scratches, bends, stains, cracks , discolorations, etc. At return, the car elements must be in perfect condition or in the same condition as at the time of delivery, otherwise they are considered damage and contractual penalties will apply according to Annex 3."

We booked our car online, but when we arrived at the airport, it was very difficult to find their office. We eventually contacted them by phone and were picked up and taken by car to a location near the airport.
Once we arrived, they started claiming that the name on our bank card was not written in full and that, because of this, we had to purchase their insurance, which was around £500. We already had our own insurance, but they claimed that it was not valid and did not provide sufficient coverage.
We had our small child with us, while my partner was on the phone with their manager trying to resolve the situation. Unfortunately, we felt that the whole process was designed to pressure us into paying additional and unexpected costs.
We decided not to accept their terms and gave up on the rental. Only after we refused did they start offering us different alternatives, but in their favour of course.
In my opinion, this company should not be operating this way. Customers should not be put in a situation where they feel they have no choice but to pay hundreds of pounds in unexpected charges.
I will be taking this matter further and reporting our experience to the relevant authorities. I strongly recommend that other customers be extremely careful and avoid this company.

We have a badly experience with these people, I never recommend this company to anyone.
We pay for the car and fully insurance for weeks in advance, when we arrived at the office they ignored my insurance and they wanted me to pay extra for insurance around £480.

We have a small kid with us and we didn't receive any water or anything else…. Standing in 35+ degrees.

It's ending to hire a uber from Bucharest to Brasov for an extra cost.
Please avoid.

experienta mea aici a fost una buna , angajatii au fost foarte expliciti si intelegatori .

I had booked a rental car through Discover Cars with the company Expedi Car, to be picked up at Bucharest Airport. The rental (which I had already paid for) included full coverage. However, to pick up the vehicle, at the office they demanded a €1,200 deposit... which had to be paid using a card with highly raised, embossed numbers; cards with only slightly raised numbers were not accepted. They also refused to accept the deposit in cash, via a card belonging to another passenger, or via Bizum. Consequently, to get the vehicle (and it was 4:00 a.m.), I was forced to pay for their own additional insurance, costing me €578 on my credit card—the very same card they had refused to accept for the deposit. This is clearly A SCAM to extract that €578! I was coerced by the need to secure the vehicle—which I had already paid to rent months in advance.

Nu mai inchiriasem pana acum , deci eram paralela cu orice inseamna sau presupune asta . Am sunat undeva ( alta firma care mi a aparut in prima linie pe google ) , loc in care m au flituit telefonic si am ramas la fel de nedumerita ca la inceput . La ei a fost al doilea apel . Cu sinceritate va spun ca acum ma pot apuca si eu de inchiriat masini 🤣🤣 La oamenii acestia am dat de un OM care pe langa faptul ca a fost super amabil , politicos , a fost si super pregatit si mi a explicat totul cu lux de amanunte , astfel incat sa nu am surprize ulterior . Exact cum mi a comunicat , asa a decurs totul . A fost la superlativ . Am inchiriat o masina 7+1 pentru un drum dus intors la mare cu gasca 😅 cu tot cu sofer ! Soferul minunat , s a distrat si el cu noi si nu ne a spus nu la absolut nimic ! Masina ingrijita , curata … Nu am efectiv ce sa le reprosez . BRAVO ! Va multumesc ! Recomand !

Nu este prima data cand inchiriez o masina, dar este prima data cand scriu un review, pentru ca era pacat sa n-o fac. Am plecat la drum pregătita psihic pentru clasicele discuții despre 'zgârieturi invizibile' sau garanții reținute pe nedrept. Nimic din toate astea. Preluare în 3 minute, predare în 2 minute. Mașina a mers perfect. 11 stele din 10, mi-au stricat complet plăcerea de a mă certa cu cineva în concediu! Felicitari!

Recomand cu drag! Am închiriat de două ori de la ei , mașinile curate, nu am avut nici o problemă cu ele, iar băieții au răspuns mereu la solicitări foarte ok, indiferent de oră. Sunt foarte amabili si profi. Felicitări! 👏