Moved a couple of my fitness ebooks over to explodely last month to test the waters. Setup was mostly straightforward, linking my bank for direct deposit was easy enough. My only gripe is the dashboar... ãã£ãšèŠã
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After doing some research, the complaints point to fraud on the part of this operation. I paid $137.00 for a supposed banking issue and this sight offers zero contact information. Uses The Rock as a... ãã£ãšèŠã
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You did nothing at all. I asked and submitted for a refund on several of your products. You are a clickbait program that encourages people to spend more money by making them watch a damn 30 minute lon... ãã£ãšèŠã
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The beginning information is very misleading. It tells you it $20 and you can make xxx amount of money every day. The beginning information fell's to tell you it's going to cost for the whole set up i... ãã£ãšèŠã
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I had no problems with the way the appâŠ
I had no problems with the way the app paid I was 100% happy maybe some people made mistakes you have to make sure proper way and should have no issues at all just make sure follow the directions thank it a great app thank you Davey
2026幎4æ4æ¥
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explodely.com ããã®åç
Hi Davey,
Thank you for sharing your experience!
Weâre really happy to hear that everything worked smoothly for you and that you were satisfied with the payouts.
Youâre absolutely rightâfollowing the process correctly can make a big difference. We truly appreciate your feedback and support. Thanks again! ð
Team Explodely
Issues handled âŠ
They are helpful any questions or problems they communicated quickly and had patience and professionalism with their answers and help
2026幎3æ30æ¥
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explodely.com ããã®åç
Hey Michael,
Weâd like to clarify that Explodely and the seller you purchased from operate as separate entities, and we do not control the sellerâs content, communications, or offers.
That said, weâve reviewed your case and can confirm that all your purchases have now been refunded in line with our 60-day money-back guarantee.
If you need any further assistance, feel free to reach out, weâre here to help.
Team Explodely
I was lied to about everything from theâŠ
I was lied to about everything from the start. I ended up with 4 different accounts. The money I was promised was not there and I can't get Jason to stop sending me videos wanting me to buy into more, and can't get him to send me links to get into the accounts.
2026幎3æ27æ¥
explodely.com ããã®åç
Hey Michael,
Weâd like to clarify that Explodely and the seller you purchased from operate as separate entities, and we do not control the sellerâs content, communications, or offers.
That said, weâve reviewed your case and can confirm that all your purchases have now been refunded in line with our 60-day money-back guarantee.
If you need any further assistance, feel free to reach out, weâre here to help.
Team Explodely
I asked specifc question and I neverâŠ
I asked specifc question and I never got an answer.
2026幎3æ25æ¥
explodely.com ããã®åç
Hi Hollis,
Weâve reviewed your tickets on our helpdesk and can confirm that all your queries were responded to by our support team. Additionally, your refund request was processed, and all your purchases were refunded on March 20th.
Given this, the concern raised does not accurately reflect the actions taken, as a proper and satisfactory resolution has already been provided from our end.
Weâd also like to reiterate that we are a legitimate company and we always honor our 60-day money-back guarantee.
Team Explodely
Everything it was as told
Everything it was as told I received my money back as told thank you ð
2026幎3æ19æ¥
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explodely.com ããã®åç
Hi Juan,
Thank you for your feedback!
Weâre really glad to hear that everything was exactly as described.
We appreciate your support!
Team Explodely
Finally got a refund today after a weekâŠ
Finally got a refund today after a week of continuous chasing and getting emails saying my grievance was closed. Can see why they have such a poor Trust Pilot score.
2026幎4æ1æ¥
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explodely.com ããã®åç
Hey Dave,
We want to clarify that Explodely and the Seller you purchased from are two separate entities.
Iâve reviewed your ticket and can see that our Support team did take the appropriate steps to ensure the seller addressed your request, which would have led to a refund of your purchase directly with them.
We want to ensure that we are a legit company and take all complaints very seriously. We also honour our 60-day money-back guarantee and have already refunded your purchase.
Team Explodely
honestly i was a bit nervous using thisâŠ
honestly i was a bit nervous using this site at first because i didn't recognize the name explodely on the checkout page for a cooking course i bought. but i used my credit card and everything went through fine. the only reason im giving 4 stars instead of 5 is because the confirmation email ended up in my promotions folder so i thought i didnt get it for a second lol. but once i found it the download worked great. pretty straightforward and didnt have any issues with the payment.
2026幎4æ1æ¥
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explodely.com ããã®åç
Hi Dobry,
Thank you for sharing your experience!
We completely understand how it can feel a bit uncertain at first when you donât recognize the checkout name, so weâre glad to hear everything went through smoothly and worked as expected.
Great to know the download process was seamless and you had no issues with the payment.
Thanks again for your support and thoughtful feedback!
Team Explodely
Don't Deal with Copy/Paste...don't live up to Promises
So far they are not doing so well as far as I'm concerned, I am wishing I would have looked them up before now. Of course I didn't and I watched their video earlier today and made a few purchases, and got to the website and it was too much I had to do before I could actually make any money. So, I felt that it wasn't something that was going to work for me...it might work for someone else, but, I'm not planning on using it and it's a 60 day money back guarantee and I'm a few minutes after the purchase, well within my 60 days...so I requested a REFUND...for some reason that's a problem for the seller, Explodely, not giving me a REFUND....I requested it earlier today around 1:32pm...yet it's been dragged out all day, I contacted support on the webpage, then I needed to get in touch with seller directly, then I needed to verify my email...which I didn't need to do when you took my money, then I'm told it's resolved - but I see no information showing it's cancelled, nor do I see a REFUND....I call several times and I stay on hold for at least a hour each time with music playing, NO one answers, then the line disconnects....
Then I have to start the process all over again...yet support will contact me about making sure I have access to the website, but says nothing about my refund...like I haven't even requested one...I have 4 open tickets...what's the hold-up I don't know...it's crazy....Why they have a customer service number I don't know, because I called at least six times and just got music, long hold and disconnected. It's ridiculous.
I've learned my lesson, no more ordering things like this online....I'm going to do everything I can to get my Money back...It's not alot. but it's mine...so I'll call around to a friend and seek legal advise and check with my bank and find out some other options to take to deal with online companies like this.
2026幎3æ31æ¥
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explodely.com ããã®åç
Hey Charlotte,
Iâve reviewed the ticket you opened with us and can see that our Support team did take the appropriate steps to ensure the seller addressed your request, which would have led to a refund of your purchase directly with them.
However, to help speed up the process we escalated this internally. As a result, weâve now processed a refund for your orders.
Weâd also like to clarify that Explodely and the seller operate as separate entities. While we initially connect buyers with sellers to help resolve concerns directly, we always step in when needed to ensure our customers are supported and that our 60-day money-back guarantee is honored.
Team Explodely
It was kinda technical more then IâŠ
It was kinda technical more then I bargined for
2026幎3æ29æ¥
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explodely.com ããã®åç
Hi Sire,
Weâd like to clarify that Explodely and the seller you purchased from operate as separate entities.
We understand that it may have felt more technical than expected. Sometimes, a product may not match expectations or may feel beyond a userâs comfort level, and in such cases, weâre here to help.
As we can see in our system, your request has already been processed by our support team. If you have any further questions here, please feel free to contact our consulting team again at any time.
Team Explodely
bought a keto recipe book today throughâŠ
bought a keto recipe book today through this. was on my phone and used apple pay so it was literally like two clicks. i didnt even realize i was using explodely until i saw the confirmation email. usually these checkout sites are full of annoying upsells but this one was pretty clean. got the download link right away. 5 stars from me, no complaints.
2026幎3æ30æ¥
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explodely.com ããã®åç
Hi Eugenio,
Thank you for sharing your experience!
Weâre really glad to hear that the checkout process was smooth and hassle-free, and that you received your product instantly.
Itâs great to know the clean experience and quick delivery stood out to youâthatâs exactly what we aim for. We truly appreciate your 5-star rating and support!
Team Explodely
explodely.com ããã®åç
Hi Jason,
Thank you for your kind words!
Weâre really happy to hear that you had a great experience with our customer service.
Your satisfaction means a lot to us, and we truly appreciate your support!
Team Explodely
My card decline but my time wasnât upâŠ
My card decline but my time wasnât up and they change the price thatâs crazy
2026幎3æ29æ¥
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explodely.com ããã®åç
Hi Larry,
We understand your concern and would like to clarify that as a platform, we do not set the prices. All pricing is determined entirely by the individual sellers, and we are required to reflect the price set by them on the marketplace.
If youâd like, you can reach out to our support team and weâll be happy to check if any discounted pricing is availableâhowever, this is subject to the sellerâs settings and not something we directly control.
We also responded to your request on our helpdesk and did our best to assist you. Given this, we feel the 1-star rating may not fully reflect the support provided, and weâd truly appreciate it if you would consider updating your rating.
Thank you for your understanding.
Team Explodely
Great customer service very happy withâŠ
Great customer service very happy with service
2026幎3æ18æ¥
èªçºçãªã¬ãã¥ãŒ
explodely.com ããã®åç
Hi Jason,
Thank you for your kind words!
Weâre really happy to hear that you had a great experience with our customer service.
Your satisfaction means a lot to us, and we truly appreciate your support!
Team Explodely
Exceptional
Well they have so many different programs i had actually done linked up thru a 3rd party and even tho it was to fast paced and not in my budget they respectfully refunded me and were pretty amazing how they handled the situation and fairly fast for these times
2026幎3æ24æ¥
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explodely.com ããã®åç
Hi Leslie,
Thank you for sharing your experience! Weâre glad to hear that everything was handled respectfully and that your refund was processed smoothly.
We understand that some programs may not be the right fit for everyone, and we always aim to make the process fair and straightforward. Itâs great to know our team was able to assist you quickly.
We truly appreciate your feedbackâthank you!
Team Explodely
Charged 4x for something cancelled and run around on refund
Charged 4x for something I tried to cancel the first few days of the trial. Sent in all of the information that they have asked for as far as contact name, address, email, phone, order number. I have 2 different AI Agents emailing me telling me that they are processing my refund It has been since January. I tried to call the bogus phone number that they provide only to sit on the phone for over an hour for no one to answer me and either keep me on hold or hang up completely. I have kept in constant contact with this company about my refund and have only had one of the 4 charges refunded I have contacted the BBB and my lawyer on this matter and we are prepared to push it further if need be, I am gonna give this company 24 hours to get all 3 of the other refunds issued. I am highly unsatisfied and will make sure not to recommend this scamming company to anyone at all.
2026幎1æ24æ¥
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explodely.com ããã®åç
Hey Timothy,
We want to clarify that Explodely and the Seller you purchased from are two separate entities.
We want to ensure that we are a legit company and take all complaints very seriously. We also honour our 60-day money-back guarantee.
We are not able to find your order using only your name. We want to support you and kindly ask you to send an email to support@explodely.com with your order details and we will refund your purchases immediately.
Team Explodely
Después de hacer varias compras ya meâŠ
Después de hacer varias compras ya me pareció muy engañoso seguir pagando, actualmente quiero mi reembolso y no me han resuelto nada.
2026幎2æ13æ¥
èªçºçãªã¬ãã¥ãŒ
explodely.com ããã®åç
Hello Alan,
We requested your details but havenât received a response yet. At the moment, weâre unable to locate any order using only your first name, and we also couldnât find any ticket from you in our helpdesk.
Weâd really like to assist you, so please send us an email at support@explodely.com with your details, and weâll be happy to look into this for you.
Thank you, and have a great day!
Team Explodely
Hello I wanted to share a positive wordâŠ
Hello I wanted to share a positive word about explodely support desk once I got my information to the right folks they expedited my request in a very short time frame they were courteous and very knowledgeable and respectful thank you explodely support desk
2026幎3æ24æ¥
èªçºçãªã¬ãã¥ãŒ
explodely.com ããã®åç
Hi Rhonda,
Thank you for your kind feedback!
Weâre really pleased to hear that your request was handled quickly and professionally.
Itâs great to know our support team was courteous, knowledgeable, and able to assist you efficiently.
We truly appreciate you taking the time to share your experience.
Team Explodely
"The Refund"
When I purchased a program through Explodely.com I had some issues and I was afraid that I would just be taken for my money. I thought well, just another scam I fell for, they'll give me the run around. Especially when I asked for a refund and they said to talk to the company, the payment went to first, to see if they can resolve my issues. But, to my suprise, they sent me an email telling me that if I feel the issues were still not resolved, to click on the link they sent me in this email, and change it to not resolved and they would refund my money immediately. They kept to their word and I received my refund very quickly. Thank you again Explodely, I really appreciate the honesty and integrity of your company!
2026幎3æ19æ¥
èªçºçãªã¬ãã¥ãŒ
explodely.com ããã®åç
Hi Michelle,
Thank you for sharing your experience!
Weâre really pleased to hear that everything was resolved smoothly and that you received your refund as promised.
We understand that it can feel uncertain at first, which is why we aim to keep the process transparentâfirst giving sellers a chance to resolve the issue, and then stepping in if needed to ensure a fair outcome.
It means a lot to know that our approach and follow-through made a positive difference for you.
We truly appreciate your kind words and support!
Team Explodely
What made my experience great it's ⊠BEING ABLE TO GET MY MONEY BACK... BIG thank you to the team. Keep it up and weldone.
What made my experience great it's because I had finally got my refund with the help of u guy's I'm so grateful.
2026幎3æ24æ¥
èªçºçãªã¬ãã¥ãŒ
explodely.com ããã®åç
Hey Zumile,
Thank you so much for your kind words!
Weâre truly delighted to hear that you had a great experience and that we were able to help you get your refund.
Your satisfaction means a lot to us, and weâre glad we could assist you when it mattered most.
We really appreciate your supportâthank you again!
Team Explodely
Purchased a product I never received
Purchased a product I never received, then was never given the refunded I requested. This company is not accredited by the BBB, IT CLAIMS A 60 DSY MONEY BACK GUARANTEE NO QUESTIONS ASKED YET I BEGAN REQUESTING MY REFUND WITHIN 5 DAYS OF MY PURCHASE. TOTAL SCAM
2026幎1æ4æ¥
èªçºçãªã¬ãã¥ãŒ
explodely.com ããã®åç
Hi Kristi,
Weâve reviewed your case and can confirm that our support team initially connected with the seller to help resolve your request. As the issue was not resolved on their end, weâve now gone ahead and processed your refund even after the 60 day refund period.
Please note that Explodely and the seller operate as separate entities. While we first aim to connect buyers with sellers for a direct resolution, we always step in when needed to ensure our customers are protected and supported.
Your refund should reflect in your account within the next few business days.
Team Explodely
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