Eyetek Surveillance レビュー 

319
TrustScore 5段階評価の4

4.2

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I've had to call Eyetek on a couple of occasions where I've had device connection issues. Their response and assistance has been 1st class! They talked me through the process and due to an issue wit... もっと見る

企業が回答しました

5つ星のうち1の評価

The surveillance camera in a clock is useless. Disconnects without a reason all the time. Poor quality of footage. The worst part is the manual provided is extremely impractical. It doesn't give any... もっと見る

企業が回答しました

5つ星のうち5の評価

There cameras are brilliant, the vision and audio is top notch worth every penny!!

企業が回答しました

5つ星のうち5の評価

Excellent service from Eyetek as usual. A fault developed with one item which I was asked to return, and a replacement was supplied without quibble nor delay. Website well designed and easy to na... もっと見る

企業情報

  1. 防犯グッズ店

さまざまな外部ソースから提供された情報

Eyetek Surveillance was established in 1995 after the proprietor Phil Stevens an ex electronics technician, in the Royal Navy, decided he wanted to utilize the skills and knowledge gained during military service working in both intelligence and electronic engineering. As well as selling a wide range of devices we also manufacture and supply equipment to many detective and government agencies throughout the world, as well as dealing with the private individual on a one to one basis. If a customer has a particular requirement we can custom manufacture one off items to order. please feel free to contact us about this. What sets us apart from many other companies in the same line of business is that we pride ourselves on giving friendly free advice and working with the customer to try to find a cost effective solution to an often complex and distressing situation, we will always try to advise on the best course of action even if this results in us not making a sale as we have found to our benefit that recommendations from past clients are an extremely valuable asset.


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4.2

ほぼ満足

TrustScore 5段階評価の4

319件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業のTrustpilot 利用方法

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4.2

すべてのレビュー

(319)

過去12か月のレビュー数: 2

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5つ星のうち5の評価

Incredible!

Well what can I say? Eyetek really do put the customer first! I bought two items and had to send them back, even though there was nothing wrong with them. I drove the products back myself even though this wasn’t necessary and was greeted by Mandy the owners wife who was very understanding. I felt like they really do care about their customers. Ignore the bad reviews because from what I have experienced, they are a company that will sort it out for you regardless of the query, even if you have had second thoughts. Thank you to the Eyetek team. Their customer service is second to none! X

2020年8月17日
自発的なレビュー
Eyetek Surveillance ロゴ

Eyetek Surveillance からの回答

Hi Mathew
Thank you for the review, we do try and offer our customers a first-class service and this type of feedback makes it all worthwhile.
Phil Stevens
Director

5つ星のうち1の評価

This unit has got to be the biggest…

This unit has got to be the biggest heap of rubish I have ever purchased should be sold as a £20 DIY unit. only works for 10 mins before the camera overheats and shuts down.

2020年8月13日
自発的なレビュー
Eyetek Surveillance ロゴ

Eyetek Surveillance からの回答

Dear David
if you are having problems it would be better to call our support team rather than just put a 1 star review online, as we have not been given the opportunity to try and resolve the problem, It is unlikely to be overheating that has caused it to shut down, this is usually caused by either a low battery or an SD card problem as the unit will shut down if it can not access the SD card.
If you would like to give us a call we will work this out with you as these are fully tested before shipping and if you are still unhappy with the product there is no problem returning it for a full refund.
Regards
Phil Stevens

5つ星のうち5の評価

Good little camera

Good little camera, does what you expect. Took a bit of time to connect to the app and the Wi-Fi but once done it all works great👍

2020年7月3日
自発的なレビュー
5つ星のうち3の評価

Website wasnt updates so item not in…

Website wasnt updates so item not in stock

2020年6月9日
自発的なレビュー
Eyetek Surveillance ロゴ

Eyetek Surveillance からの回答

Dear Paul
Please accept my apologies for any inconvenience caused by this, we try to keep stock up to date but occasionally we miss items.
Regards
Phil Stevens

5つ星のうち5の評価

EYETEK

Phil, Mandy and their team provide a professional service backed up by practical experience of their own top class products. Eyetek is always the should be the first stop location for professional surveillance products.
John Montgomery Operations Director Gilbert Law

2020年5月27日
自発的なレビュー
5つ星のうち4の評価

The man I was speaking to on the phone…

The man I was speaking to on the phone was very helpful and sent me the link to purchase item. Which made it more easer for me as I'm nt that good when it comes to technology

So far it seems to do what it says on the tin

2020年5月18日
自発的なレビュー
5つ星のうち5の評価

Relentless Customer Service!

Thoughout even the most trying experience with the couriers, Eyetek's customer service levels can only be described as extreme and relentless.

Phil and Mandy are absolute stars, chasing the location of my order feverently.

Wholeheartedly endorse the Eyetek team, there's simply no competition!

2020年5月11日
自発的なレビュー
5つ星のうち5の評価

Eyetek Surveillance R OK!

I got a call back from the business as I left a message. He assured me that my order would go through (I forgot that my order was placed on Good Friday) and sure enough, my Paypal a/c kicked in and processed the payment after the Bank Holiday. I was kept informed when the DHL delivery would arrive and while the 1st delivery couldn't go ahead as planned, it arrived the next day. The item was as described and in good condition. I have nothing but good things to say about this company.

2020年4月22日
自発的なレビュー
5つ星のうち5の評価

Would be good if a service could be…

Would be good if a service could be provided out with 9-5 hours ie weekends

2020年3月23日
自発的なレビュー
Eyetek Surveillance ロゴ

Eyetek Surveillance からの回答

Dear Angela
Thank you for your review
The credit system is not automatic and the credits need to be added manually, we are looking for a way around this.
Meanwhile if it is urgent e mail us as the e mails are checked out of hours and we will do our best to put them on.

5つ星のうち5の評価

Great Company to deal with

I have a listening device I bought years ago. The operating instructions are no longer available online but they emailed me the instructions and supplied me with a charger (I had mislaid the original one) and now the device works perfectly. Good quality product and first class service. Would recommend this company and their product to anybody. Thank you!

2020年2月4日
自発的なレビュー

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