I've had to call Eyetek on a couple of occasions where I've had device connection issues. Their response and assistance has been 1st class! They talked me through the process and due to an issue wit... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The surveillance camera in a clock is useless. Disconnects without a reason all the time. Poor quality of footage. The worst part is the manual provided is extremely impractical. It doesn't give any... もっと見る
企業が回答しました
There cameras are brilliant, the vision and audio is top notch worth every penny!!
企業が回答しました
Excellent service from Eyetek as usual. A fault developed with one item which I was asked to return, and a replacement was supplied without quibble nor delay. Website well designed and easy to na... もっと見る
企業情報
さまざまな外部ソースから提供された情報
Eyetek Surveillance was established in 1995 after the proprietor Phil Stevens an ex electronics technician, in the Royal Navy, decided he wanted to utilize the skills and knowledge gained during military service working in both intelligence and electronic engineering. As well as selling a wide range of devices we also manufacture and supply equipment to many detective and government agencies throughout the world, as well as dealing with the private individual on a one to one basis. If a customer has a particular requirement we can custom manufacture one off items to order. please feel free to contact us about this. What sets us apart from many other companies in the same line of business is that we pride ourselves on giving friendly free advice and working with the customer to try to find a cost effective solution to an often complex and distressing situation, we will always try to advise on the best course of action even if this results in us not making a sale as we have found to our benefit that recommendations from past clients are an extremely valuable asset.
連絡先
Unit 3, 229 Derby Road,, DE21 6SY, Derby
- 01332 280887
- sales@eyetek.co.uk
- eyetek.co.uk
4.2
ほぼ満足
319件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The support staff on the on-line chat…
The support staff on the on-line chat have always been helpful, through an initial purchase, a couple of hiccups and a couple of spares purchases.
They know their product and advice given has been spot-on.
2021年1月12日
An excellent company
An excellent company. I'm very pleased with the product I ordered and quick delivery too. Discreetness if required, I can't fault them so 5 * from me.
2021年1月10日
Great products good price
First time buying from this company I received a great product at a good price and it was posted out to me very quickly
2021年1月9日
Cant fault the service
Cant fault the service, order placed and here within a couple of days. The product looks good but the instructions could be written better. The quality of the recording is pretty spot on so no complaints
2020年12月18日
Excellence.
My items arrived very quickly, discreetly packed and as described. I had a query and I wasn't supported by one but TWO people. Very professional and helpful company.
2020年12月11日
all came quickly proffesionally made…
all came quickly proffesionally made and as described
2020年12月7日
Pen is ok but not brand new. Disappointed for price.
Pen arrived in good time and looks fine BUT on inserting memory card into my laptop I found someone elses footage on it. This item is not new!!!! Considering price I would expect it to be brand new.
2020年12月3日
Eyetek Surveillance からの回答
Dear Frances
The footage on the pen is put on by us, as we test each item prior to shipping to ensure no faulty ones get sent out to the customer.
If you are unhappy with the pen it is no problem returning it for a full refund.
Very efficient and reliable service.
2020年11月15日
Their technical support was very helpful
2020年11月14日
Absolutely brilliant after sales…
Absolutely brilliant after sales service, 'Phil was brill' Late problems with a previous purchase and they took time and effort to successfully resolve the issue free of charge. Very impressed and would happily recommend them.
2020年10月7日
自発的なレビュー
Excellent customer service and after care!
I would like to honestly comment that the after care service provided by Eyetek Surveillance is outstanding. I had a query regarding a damaged part in September 2020 regarding an item purchased. They were very helpful and able to resolve my query within 48 hours, which I am still in shock. They have any amazing team that is willing to listen and help their customers in anyway, which I experienced first hand. Thanks again guys and I look forward to shopping with you in the near future.
2020年10月4日
自発的なレビュー
Great service from Eyetek
Great service from Eyetek. I was able to contact them asking for advice and I had a very swift response to my question. They know their products and are very helpful.
2020年9月25日
自発的なレビュー
I had some problem with the place that…
I had some problem with the place that was to except my parcel, eyetek was very efficient ,immediately sorting this issue out so , I would recommend this company they have a great personal touch
2020年9月23日
自発的なレビュー
In this day and age i thought such good…
In this day and age i thought such good service was a thing of the past...very impressed by the communication and speed ... five stars for sure and would not hesitate to recommend this company...
2020年9月17日
自発的なレビュー
It's very good easy to setup
It's very good easy to setup, good quality of the camera. Sometimes it's offline but nothing to worry you just need to reset the charger and in few minutes it would be online again.
2020年8月31日
自発的なレビュー
Highly recommended
First class customer service and top drawer equipment.
Highly recommended
2020年8月26日
自発的なレビュー
Eyetek Surveillance からの回答
Dear Shaun
Thank you for taking the time to review our business, we're glad we were able to help.
I will pass your comments on to the team.
Phil Stevens
Director
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