Eyeweb ロゴ
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Eyeweb レビュー 69

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TrustScore 5段階評価の4.5

4.4

眼鏡卸業者
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I have ordered my prescription safety glasses from eyeweb for several years and I have always been extremely satisfied with their product. If they need more information than provided in the initial or... もっと見る

5つ星のうち5の評価

You know, I absolutely dislike glasses in general. It just feels taboo to me. But when I tell you eyeweb with their stoggles (get it style-goggles= Stoggles) love the way they feel, nice, professiona... もっと見る

5つ星のうち1の評価

I recently had the displeasure of experiencing what can only be described as a customer support horror show with Eyeweb.com. From start to finish, my encounter with their support team left me more fru... もっと見る

5つ星のうち5の評価

The glasses are not only stylish but also incredibly comfortable to wear. The prescription was spot on, and I can see clearly without any issues. The quality of the frames and lenses is top-notch, and... もっと見る

企業情報

  1. 眼鏡卸業者
  2. サングラス店

当該企業による記述

Eyeweb is your one-stop destination to shop for your favorite glasses online from a huge collection of designer eyeglasses, Prescription Sunglasses & safety eyewear. You can even see how your chosen glasses look on you with our virtual try-on feature, coupled with excellent customer service that will make your shopping experience a breeze. Whether you’re looking to get yourselves a brand new pair of fashionable glasses or protective eyewear, you name it, we have it. There are tons of top drawer PPE brands to choose from, such as WileyX, Stoggles, Adidas, Nike, Lacoste & Guess, among many others. Our long-standing presence has helped us to establish a firm footing in the world of online glasses that are available in a variety of styles, shapes & colors. Almost all of the protective eyewear we offer is ANSI & OSHA approved, which is imperative for workplace compliance when it comes to workers' health & safety. We also offer our customers the option to customize their glasses by adding lens add-ons of their own choice that elevate their optical experience to another level. When it comes to premium eyewear at very competitive prices, Eyeweb is an easy choice.

連絡先

4.4

優良

TrustScore 5段階評価の4.5

69件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 66％に回答しています

通常48時間以内に回答

この企業のTrustpilot 利用方法

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5つ星のうち5の評価

A great place to order your Eyewear needs!

I have ordered my prescription safety glasses from eyeweb for several years and I have always been extremely satisfied with their product. If they need more information than provided in the initial order, they are quick to email you and explain what they need to fulfill your order. Exceptional service!

2026年6月8日
5つ星のうち2の評価

Side shields are hard to order and refunds are very late

I ordered safety glasses that were offered with side shield that I require, but there was no way to make it clear on the order that I wanted them. When the glasses showed up of course, no side shields. When I chatted with eyeweb, they were very difficult about the situation. Eventually, I got them to figure out that I could return them and reorder them with the side shields by mentioning the side shields in the notes. That worked fine, but I had to call them 35 days after the return was processed to get them to refund the order. The only plus here was the side shield were free and the price was very good.

2026年2月25日
5つ星のうち1の評価

My first time ordering a sun glass…

My first time ordering a sun glass frame from your company. I took them to my Costco eye glass department to have my glass prescription filled, they checked the frame and showed me how warped or distorted your frame was. They advised me that they would have to heat up the frame in the bridge area the straighten the frame as to fit properly. they advised me they could not guaranty against damaging the frame because I did not purchase the frame from them. Very disappointed of your quality control by sending me a frame in this condition. Hoping they will stay straight and will not need readjusting to fit properly. Why do I have to bear the cost to switch out frames that were sent to me distorted if I do a return.

2026年1月18日
Eyeweb ロゴ

Eyeweb からの回答

Hi Bruce,
We’re truly sorry to hear about your experience, and we understand how frustrating it must have been to discover an issue with the frame during prescription fitting. This is certainly not the level of quality or service we aim to provide, and we apologize for the inconvenience caused.
All of our frames undergo quality checks before shipping, but on rare occasions, issues can still occur. We absolutely want the opportunity to make this right for you. We do offer a 41-day return policy for damaged items or if you’re not satisfied with your purchase, with no questions asked:
https://www.eyeweb.com/returns
Please reach out to our customer care team at service@eyeweb.com so we can review your case and assist you directly with the best possible resolution, including return or replacement options. Your satisfaction is critical to us, and we’d appreciate the chance to help.
Thank you for bringing this to our attention.

5つ星のうち1の評価

Month later

Month later, still waiting for my glasses.

2026年1月4日
Eyeweb ロゴ

Eyeweb からの回答

Hi Max,

We’re very sorry for the delay and understand how frustrating it is to still be waiting for your glasses. This is not the experience we want for our customers.

To provide some context, your order was initially held while we waited for prescription confirmation, which we received on December 9. The glasses were then processed, shipped on December 19, and delivered on December 22. Unfortunately, the frame arrived damaged, and once you contacted us, we immediately set up a return and provided a return label on December 24.

The returned item reached our office on the evening of December 31, after business hours, and a replacement frame was ordered as soon as our team was back. We are currently waiting for the new frame to arrive so we can complete your order.

We sincerely apologize for the inconvenience and appreciate your patience. Our team is actively monitoring this and will reach out with updates as soon as possible. Please don’t hesitate to contact us directly if you’d like to discuss this further. We’re here to help.

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