Fab Art レビュー 86

The print I ordered was delivered very promptly and was well packaged.
The ordering process was simple and a reasonable price for a framed print.
Would recommend this company.

I ordered an art print on April 22. Delivery was set for April 27. I noticed order didn't even get processsed until April 27. I emailed Fab who replied they would get their "team" on it. One look at the UPS tracking # showed me it was late. I never heard back from "Caro" from Fab. The package was delivered May 4. To be clear, this isn't the end of the world, but it would've been a good idea for Fab to let me know the order was going to be late, not lost. The art print is lovely. I just think their customer service is lacking. I suggested a refund on the $6.95 delivery fee but never got a reply.

You were awesome. I thought it had not been delivered ( I later found it) Your response to my email was so fast. Nice to know good customer service still exists!

Was a little unsure about buying prints online without seeing them first but the reviews were really good and I can see why. It has an incredible choice of art and choice of sizes. I have ordered, received and now hung two gorgeous prints that arrived very quickly and the quality is excellent. Will definitely use this company again, am so pleased with my new pictures!!

Pretty overpriced

Beautiful pictures very easy to hang. They have brightened up my home.

Great service, quick delivery, excellent quality, very happy with my pictures. Will deffo order again

The artwork was despatched quickly. There was a problem with rhe courier delivering it but when I got in touch with Fab ( on a bank holiday!) they replied straight away and the issue was resolved. The artwork itself is lovely quality and came safely packaged. Very happy.

Good communication, packed well, easy to hang and beautiful! I chose a framed print, and I love it! I did not have any delivery delays or problems with the product. My first time using this company.

Brilliant experience with Fab Art. Beautiful pieces carefully and quickly delivered. Would definitely shop here again!

I had a faultless experience with Fab Art for my first purchase, and was sent relentless marketing and offers to make a second purchase. I did so, and upon receipt of the second piece of art, I realised that not only was the piece not what I expected it to be, but it also was not of the same quality.

The mistake regarding the order of the incorrect piece was down to me, which I am not disputing, but when I contacted them to request an exchange I was told I could not have one as I had "hung the work already". Let me be clear, I had taken receipt of the delivered piece from the courier, opened it, seen the mistake immediately, put it next to the first purchased piece on the wall and took a photo so I could easily show Fab Art the issue when I requested the exchange, and then put the frame back in the box. This all took less than 5 minutes. It wasn't hung on the wall for everyone to see for weeks on end. I took receipt of the package, saw the mistake immediately so repackaged, and emailed to request an exchange all within 5-10 minutes of the piece being delivered.

All I wanted was an exchange, for which i would have happily paid the postage. Not only is the print not what I wanted, but the quality is noticeably poorer than the first piece purchased. So I am left with a piece which looks absolutely ridiculous, and I am unable to use.

Fab Art have not responded to any subsequent emails, and I am now being forced to raise a dispute with my credit card company. Absolutely shocking customer service - I would have been a happy regular customer, but the way this has been handled is awful.

All over the website is getting the art right for the customer, and get in touch for us to resolve any issues etc. Yet I have emailed on three separate occasions to request a review of my complaint since it was made on 20th April and no response. I would urge you to be wary - if there are any issues with your order, you are unlikely to receive the support needed. I am extremely disappointed, as it was an expensive purchase, and I will certainly never use this company again and I will provide feedback to family and friends of the same. I've already had people comment on how nice the first piece of art I purchased was, so it a shame to have to explain this story every time they see it!

Use caution is my recommendation. Hopefully my credit card company will have more success than me.

I received exactly what I ordered, on time and LOVED everything! Wll be ordering more...Thanks!

WOW!!!!!! LIKE WOW!!!!!!!! I bought 2 absolutely gorgeous, extremely excellent quality canvas, framed prints from this company. I was so in love with the print on the screen, but when I got it and saw it in person, it literally took my breath away. I’m serious. I take a lot of pride in my home and put a lot of time into decorating it, so I was extremely happy when I got my prints. Just incredible, really. I’ll be buying more. Also, I had to email them with some questions and they were extremely helpful. Best prints I’ve ever owned. They are super high end at an extremely good price. Also, they were packaged very very well, and sustained no damage and came quickly!!!!! Excellent business and totally legit!!!!!

Will change if/ when resolved.

Ordered early last week with express next day delivery. Six days have now elapsed with no update and the order stuck at 'completing' since payment was made.

I have attempted to email this company using this email address on their website and on multiple occasions called their number 07407768966. No answer, ringing through to voicemail or simply turned off?

I love the framed print I ordered. It’s beautiful and nicely framed. Fast efficient service. The picture was well packaged.
I love it.

Great, as per usual. Really lovely pictures. Thank you so much.
Kind regards
Steen

This piece of art just makes me smile every time I look at it, which is often since it's above my fireplace. I was very skeptical of buying art from a facebook ad but am so very glad I trusted my gut. Customer service responded quickly to my questions. Will recommend and purchase more. Thank you!

Der Kundenservice ist absolut unterirdisch! Es gab einen Fehler in meiner Adresse, und das war nicht mein Fehler! Nachdem ich 5-6 E-Mails geschrieben habe, wurde dann auch mal auf meine E-Mail geantwortet und behauptet ich hätte den Fehler gemacht und soll trotzdem bezahlen, obwohl das Paket automatisch retourniert wurde. Der Support ist null lösungsorientiert und der Kunde steht hier nicht im Vordergrund…

We have only been delivers two items instead of three The Irises VanGogh missing

I just love the picture I ordered. The black frame is excellent and adds to the overall effect.
The print it's self is absolutely beautiful. I really want a large one...and I am saving towards getting that next time!
I'm so pleased. I got exactly what you promised. Thank you.
Terri Shanley