This website is a scam dressed up as a subscription model. In short, FABKIDS forces you to log in monthly to avoid being billed a 50$ subscription fee. Should you forget to log in monthly, you'll be... ãã£ãšèŠã
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So I use to like fab kids so my daughter loves them but I have only received 2 products out 4 and was suppose to get a refund. Everything i call i have gotten a different story on what's going on with... ãã£ãšèŠã
I absolutely love fabkids.com!!!!! The $5 shoes are absolutely amazing dealsâŒïžâŒïžâŒïžâŒïžâŒïž It makes it easier for me as a parent that's not working and hasn't worked in a while to purchase my child a grea... ãã£ãšèŠã
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The navigation allowed me to look at and review my items with ease. I just didn't like having a time limit, because of it, I had to hurry and select some items, therefore not being able to look at wha... ãã£ãšèŠã
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Started by a team of parents including mom and actress Christina Applegate, FabKids was founded to empower kids to express their individuality through personalized fashions- while revilutionizing the shopping experience for mom by delivering high-quality, reasonably priced, fresh style in just 'one-click.'
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- 855-FAB-KIDS
- fabkids.com
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Kid approval
Kid loves the shoes but last pair I bought like 3 months ago has already worn out and has holes in them ;(
2024幎12æ21æ¥
FabKids ããã®åç
Hello Laura,
We're so sorry to hear that the shoes wore out so quickly. We understand how disappointing and frustrating this is, especially considering how much your child loves them. We value your feedback and want to ensure you have a positive experience with our products. We'll reach out to you via email right away to assist you further.
Best,
Bonnie
Very disappointed wouldnât recommendâŠ
Very disappointed wouldnât recommend this company to anyone. Horrible customer service.Beware that your credits will expire without a notice.
2024幎12æ25æ¥
FabKids ããã®åç
Hello Maria,
Weâre truly sorry to hear about your disappointment and understand how frustrating this situation must be. We apologize for any inconvenience caused by the lack of communication regarding your credits, as we aim to keep members informed. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services Team will contact you right away to assist you further.
Best,
Zeth
Shipping is ridiculous I placed a orderâŠ
Shipping is ridiculous I placed a order and it's been more than 10 days weekend not included and still have not gotten my items it's Christmas day and still nothing it's crazy. I will never order from here again.
2024幎12æ25æ¥
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FabKids ããã®åç
Hello Crystal,
I'm truly sorry to hear about your recent experience with your order, and I understand how annoying it must be. Your dissatisfaction is valid, and I want to assure you that we take your feedback seriously. We value your trust greatly and are dedicated to earning it back. Weâve sent you a request on www.trustpilot.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.trustpilot.com or log on to the website to respond to the request and we'll be happy to assist you.
Best regards,
Chad
Love it inexpensive for all the littleâŠ
Love it inexpensive fir all the little ones in my life .
2024幎1æ11æ¥
Value for money great shoes
2024幎12æ18æ¥
2+ weeks, no package
I ordered some pajama onesies on December 2nd; items that were to be worn this week for our holiday festivities at school (today is the 19th). My order is still stating âin route/ on the wayâ since the 15th and itâs literally sitting somewhere here in Georgia at the same status days later. Not budging! Iâve been skipping each month for YEARS now with FABKIDS and finally saw something that I wanted to purchase for my children and this huge delay in it getting to me happens. I wonât be purchasing for years more, if ever again, after this experience.
2024幎12æ1æ¥
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FabKids ããã®åç
Hello Tanesia,
We are truly sorry to hear about the delay you've experienced with your order of pajama onesies from December 2nd. It must be incredibly frustrating, especially when you were looking forward to having them for your holiday festivities at school. Your disappointment is understandable, and I empathize with the inconvenience this has caused you. Your feedback is important, and we appreciate you sharing your concerns. Weâve sent you a request on www.trustpilot.com (http://www.trustpilot.com) asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.trustpilot.com (http://www.trustpilot.com) or log on to the website to respond to the request and we'll be happy to assist you.
Best,
Bonnie
Terrible Smell
I received my delivery today, the shoes are straight from the package never worn. I donât know if it was the packaging or the shoes but there was a terrible odor that permeated each room they were in. My living room and bedroom smell like spoiled cheese. The shoes, inner packaging, and delivery package all smell awful.
2024幎12æ18æ¥
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FabKids ããã®åç
Hello Meghan,
We are truly sorry to hear about the unpleasant experience you had with the delivery of your shoes. It must have been disappointing to receive them in that condition, and we completely understand your frustration. Your feedback is essential, and we appreciate you taking the time to share your concerns. Weâve sent you a request on www.trustpilot.com (http://www.trustpilot.com) asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.trustpilot.com (http://www.trustpilot.com) or log on to the website to respond to the request and we'll be happy to assist you.
Best,
Bonnie
A New Approach
Fabkids is awesome. Their service is fast and efficient and every product that I have purchased is great. My daughter has gotten older so now Iâm making purchases for my niece.
2024幎12æ16æ¥
You wonât regret it
They have ton of great shoes. With up to date fashion. They have fast shipping and great customer service
2024幎12æ15æ¥
Feel ripped off 6 credits
I pd 49 dollars a month, had 6 vip credits I was saving for christmas. On 11/1 they cancelled all of them. I am upset to say the least. They offered 60 dollars credit. Unbelievable... Pd in 300 for 60 credit
Member since 2021
2024幎11æ1æ¥
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FabKids ããã®åç
Hello Shelly,
We're truly sorry to hear about the frustration and disappointment regarding the cancellation of your VIP credits. We understand how valuable those credits were to you, especially with the holidays approaching, and we deeply regret that this situation has caused such inconvenience. It's not our intention to leave you feeling unfairly treated, and we recognize that the offer of a $60 credit doesnât feel like an appropriate resolution considering your previous payments. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services Team will contact you right away to assist you further.
Best,
Zeth
The website is easy to use but when IâŠ
The website is easy to use but when I put my promo code in it said it was accepted and applied but I did not see my discount listed above the total.
2024幎12æ12æ¥
FabKids ããã®åç
Hello Allanah,
Thank you for reaching out and sharing your experience with us. We're glad that you found our website easy to use, but we're truly sorry for the issue you encountered while trying to apply your promo code. We understand how frustrating it must have been to see the code accepted but not reflected in your order total. We're here to help address your concern as quickly as possible, so weâll send you a private message now.Â
Best,
Allison
I Just Love The VIP Credits Each MonthâŠ
I Just Love The VIP Credits Each Month As Well As The Quality & Price With 4 Children This Really Helps
2024幎12æ12æ¥
VIP???
Quality items, but I felt like I was scammed by them I had no idea I signed up for their VIP program, just to be charged 49.95 for two months before realizing it. I talked to Customer service chat. They could not find an account for any of my emails or cell phone numbers. I searched all of my accounts with no records of the VIP program and even then it took me over 30 minutes just for them to say that they didn't charge me and I needed to take it up with PayPal.
2024幎12æ11æ¥
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FabKids ããã®åç
Hello Travis,
We sincerely apologize for the frustrating and confusing experience you had with our VIP program and the subsequent difficulty you encountered with Member Services. We understand how upsetting it is to feel misled and to have a billing issue not resolved promptly. We are committed to providing transparent and clear information about all our programs and services, and we are reviewing our enrollment procedures to ensure that members are fully informed and aware of any associated costs. We are also reviewing our member service procedures to ensure that all inquiries are addressed thoroughly and efficiently. We appreciate you bringing this to our attention and will work to improve our practices. Weâve sent you a request on www.trustpilot.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.trustpilot.com or log on to the website to respond to the request and we'll be happy to assist you.
Best,
Bonnie
Cute products - not worth the hassle!
The products are great. Beware, as somehow I enrolled into a program paying $49 a month! There is no way to cancel on their site. 27 minutes in the chat waiting on an agent. Every few minutes I had to click I was still there... Then they spent 10 more minutes trying to get me to stay. NOT WORTH THE CUTE PRODUCTS!!!
2024幎12æ10æ¥
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FabKids ããã®åç
Hello Michele,
Thank you for your honest feedback. This is certainly not the kind of service we aim to provide. I am sorry to know that you're not pleased with the VIP membership. I would really like to hear more about your experience so that I can make sure weâre on the same page to better assist you. Rest assured that we are taking this seriously. Weâve sent you a request on www.trustpilot.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.trustpilot.com or log on to the website to respond to the request and we'll be happy to assist you.
Best regards,
Chad
easy shopping
easy shopping, size charts, and checkout was fast
2024幎10æ12æ¥
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Considering it's Been a week since IâŠ
Considering it's Been a week since I plac4d my order and I can't even track it because the little link to track is faulty I'm going guess my kids shoes won't be here in time for Christmas if ever ever. Just a scam.
2024幎12æ10æ¥
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FabKids ããã®åç
Hello Candice,
I'm truly sorry to hear about your recent experience with your order, and I understand how annoying it must be. Your dissatisfaction is valid, and I want to assure you that we take your feedback seriously. We value your trust greatly and are dedicated to earning it back. Weâve sent you a request on www.trustpilot.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.trustpilot.com or log on to the website to respond to the request and we'll be happy to assist you.
Best regards,
Chad
Terrible customer service
Quality items, but I felt like I was scammed by them I had no idea I signed up for their VIP program, just to be charged 49.95 for two months before realizing it. I tried to talk to Customer service TWICE before finally getting an answer, and even then it took me over 30 minutes just for them to say that they didn't charge me and I needed to take it up with PayPal.
2024幎12æ8æ¥
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FabKids ããã®åç
Hello Jacqueline,Â
We sincerely apologize for the confusion and frustration you experienced with your VIP program enrollment and the difficulty you encountered in resolving the issue with our Member Services Team. We understand how upsetting it is to feel like you've been misled, and we are committed to providing a transparent and trustworthy experience for all our members. We are reviewing our VIP program enrollment process to ensure that members are fully informed and understand the terms and conditions before signing up. We are also reviewing our member service procedures to ensure that all inquiries are handled promptly and effectively. Weâve sent you a request on www.trustpilot.com (http://www.trustpilot.com) asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.trustpilot.com (http://www.trustpilot.com) or log on to the website to respond to the request and we'll be happy to assist you.
Best,
Bonnie
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