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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

This website is a scam dressed up as a subscription model. In short, FABKIDS forces you to log in monthly to avoid being billed a 50$ subscription fee. Should you forget to log in monthly, you'll be... もっず芋る

5぀星のうち3の評䟡

So I use to like fab kids so my daughter loves them but I have only received 2 products out 4 and was suppose to get a refund. Everything i call i have gotten a different story on what's going on with... もっず芋る

5぀星のうち5の評䟡

I absolutely love fabkids.com!!!!! The $5 shoes are absolutely amazing deals‌‌‌‌‌ It makes it easier for me as a parent that's not working and hasn't worked in a while to purchase my child a grea... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

The navigation allowed me to look at and review my items with ease. I just didn't like having a time limit, because of it, I had to hurry and select some items, therefore not being able to look at wha... もっず芋る

䌁業が回答したした

䌁業情報

  1. 子䟛服店
  2. 衣料品店

圓該䌁業による蚘述

Started by a team of parents including mom and actress Christina Applegate, FabKids was founded to empower kids to express their individuality through personalized fashions- while revilutionizing the shopping experience for mom by delivering high-quality, reasonably priced, fresh style in just 'one-click.'


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3.0

たあたあ

TrustScore 5段階評䟡の3

1䞇件のレビュヌ

5぀星
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ネガティブなレビュヌの 51に回答しおいたす

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち1の評䟡

SCAM - AVOID AT ALL COSTS

I was charged for 3 months of a VIP membership without ever signing up. Then they refunded me 2 of those months and now they charged me again. This company is a complete scam. Avoid at all costs

2025幎2月8日
自発的なレビュヌ
FabKids ロゎ

FabKids からの回答

Hello Alexandra,

We're sorry for the frustration with the VIP membership charges. We never want members to feel they were enrolled without consent, and we strive to be transparent about the VIP program. Your feedback is important to us, and we value the opportunity to resolve this. We’ve sent you a request on www.trustpilot.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.trustpilot.com or log on to the website to respond to the request and we'll be happy to assist you.

Best,
Zeth

5぀星のうち5の評䟡

I’m happy with them

I’m happy with them. Customer service is great. No hidden charges or tricks. You can easily skip the charge for the vip membership and still shop at their online store. I was worried about being charged but chatted with customer service and was able to get a quick a clear answer assuring me that I would not be charged so long as I skipped the month.

2025幎2月5日
5぀星のうち5の評䟡

i originally joined during a promotion


i originally joined during a promotion Before Christmas of 2024 and I unintentionally signed up for the VIPs subscription and upon attempting to cancel and refund after discovering the large charge on my account and I then decided after talking with stuff that I would give it a chance and actually try to see the true value and having an account with that kids and be honest I'm very glad I did and I'm glad they told me the things they did so that I could take a step back and actually make sure that it wasn't something that I could see the value in before I canceled and it was probably the best thing I ever researched because the value is insane and I would highly recommend this to any parent out there if you want to keep your kid in style and looking cute as ever this is definitely a subscription that you need to have.

2025幎1月20日
5぀星のうち3の評䟡

My recent order was sent to the wrong


My recent order was sent to the wrong address and no one lives there anymore.
what can I do.

2025幎1月15日
FabKids ロゎ

FabKids からの回答

Hello Tracy,

Thank you for reaching out, and we're sorry to hear that your recent order was sent to the incorrect address. We understand how frustrating this situation must be, especially since no one is living there anymore. Rest assured, we're here to help you address this as quickly as possible, so we will send you a private message right away.

Best,
Allison

5぀星のうち2の評䟡

Unfortunately disappointed

Unfortunately, the first order I got was a little less than expected but still cute but for the price prompted me to cancel. To remain a customer they incentivized me with a 50% discount which I accepted to give the company another shot. They did not honor this and I got charged full price. Customer services resolve was to just push that discount to another month which makes it seem like they scammed me and makes them seem untrustworthy. They had to cancel my order and then I cancelled my membership due to this experience which is so sad. Love the concept of this as a mother of two. Follow through for the company is extremely disappointing and I would advise against you subscribing if can be helped.

2025幎1月12日
自発的なレビュヌ
FabKids ロゎ

FabKids からの回答

Hello,

We're sorry to hear about your disappointing experience. We understand how important it is to feel confident in the value you're receiving, and we truly regret that we didn’t follow through as expected. We take your concerns seriously and know that transparency and trust are vital. Your feedback helps us identify areas for improvement, and we appreciate you taking the time to share your thoughts. We value the opportunity to resolve this. We’ve sent you a request on www.trustpilot.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.trustpilot.com or log on to the website to respond to the request and we'll be happy to assist you.

Best,
Zeth

5぀星のうち1の評䟡

They just take your money!!!

I hate this company and they really deserve 0 stars from me. The fact that I’ve only used the site one time over a year and a half ago after not even receiving my full order I canceled the membership instantly and they continue to charge my card $50 for whatever reason. I call them on and they refund the money and confirm the membership cancellation only to have it happen continuously for a year and a half. It’s like they can’t comprehend. Then for me to need my funds. I have to wait over a week bring inconvienced all because of them wanting you to be a member so desperately. I swear everytime I go through this somehow a representative instead of canceling the membership like I request, decides to place my account on a 3 month hold. Who authorized you to do that though? I’m suing this company and filing with the BBB. I will never purchase through them again.

2024幎3月11日
自発的なレビュヌ
FabKids ロゎ

FabKids からの回答

Hello Lakisha,

We're truly sorry for the ongoing frustration and inconvenience you've experienced. We understand how upsetting it is to repeatedly encounter issues with your membership and charges, especially after having canceled. This situation is certainly not what we want for our members, and we sincerely apologize for the confusion and delay in resolving the issue. We take your concerns seriously, and we want to make sure everything is handled properly. Our Member Services Team will contact you right away to assist you further.

Best,
Zeth

5぀星のうち1の評䟡

Rip Off

Rip off. Poor inventory.
You pay $50 USD for items that are worh
$50 USD / month (is $70 CAD/month).
Once I finally got them to stop charging my Credit Card, I was told I'd keep my credits. 7 months cost me $490! To only find out that my credits were slowly disappearing. That's illegal in Canada. Once you pay a store for a gift card / or credit - it can never expire.

I used my last 4 "VIP" credits today to buy the only junk they have to offer. Here's the kicker - they would not let me check out without AGREEING TO RESTART MY MONTHLY VIP PAYMENT!

They should be ashamed and reported.

2025幎1月12日
FabKids ロゎ

FabKids からの回答

Hello Tareina,

We're truly sorry for the frustration you've experienced with your VIP membership and credits. We understand how upsetting it must be to feel like your credits aren’t being properly honored, especially when you're relying on them. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services Team will contact you right away to assist you further.

Best,
Zeth

5぀星のうち1の評䟡

They are crooks

They are crooks. They charged the 49.95 to my account so I had 1 vip credit. I tried using it in April. The order got canceled. I tried using it in December but my account was locked. I called them about it. They said they'd review it. They apparently reviewed it 5 days later never sent me an email and then when i logged in January without problem now my VIP credit is expired. I tried using it twice before expiration but they wouldn't let me!

2025幎1月10日
自発的なレビュヌ
FabKids ロゎ

FabKids からの回答

Hello Terri,

We truly apologize for your experience regarding your VIP credit. We’ve sent you a request on www.trustpilot.com asking for your account information so we to pull up your account and assist you further. Kindly check your email notification from www.trustpilot.com or log on to the website to respond to the request and we'll be happy to assist you.

Best,
Mary

5぀星のうち1の評䟡

i was charged the monthly subscription


i was charged the monthly subscription after i skipped the month. I contacted a representative but still did not recieve a refund. I was offered a 50% of my next order which was not showing on my cart so i canceled what was not covered with my vip reward. I normally got really good deals on this site until i became a member and now the prices have more than tripled for items!

2025幎1月9日
FabKids ロゎ

FabKids からの回答

Hello Jennifer,

I’m  sorry to hear about the frustration you're experiencing, especially after trying to skip the month and still being charged. It sounds like things have been a bit tangled with the refund and the offer you received. I can only imagine how disappointing it is to see prices increase after you’ve been enjoying great deals. That’s certainly not the experience we want for you. I appreciate you taking the time to reach out, and I’ll make sure your concerns are heard and that we work toward getting this resolved. Our aim is for you to be satisfied at all levels and find the most suitable way to fix your concerns without delay, so our Member Services Team will contact you shortly via email to assist you further.

Best,
Mary

5぀星のうち1の評䟡

DO NOT USE THIS SITE

I spent hundreds at this site and when I moved an changed my address on the site. They still shipped to the wrong place and would not refund even though it was their mistake. They would not give me the reference info number and sid there was multiple as I ordered 2 outfits for each of my 2 children. Shoes, pants and shirts. After countless reaching out they informed me they would refund it then changed their response to they could not change my address and would not refund.

2024幎9月19日
自発的なレビュヌ
FabKids ロゎ

FabKids からの回答

Hello Kassandra, 

We're truly sorry to hear about the trouble with your order and the frustration it caused. We completely understand how upsetting this situation is, especially after spending so much and updating your address. Your feedback is important to us, and we value the opportunity to resolve this. We’ve sent you a request on www.trustpilot.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.trustpilot.com or log on to the website to respond to the request and we'll be happy to assist you.

Best,
Zeth

5぀星のうち1の評䟡

Never received my package

Never received my package

2024幎12月30日
FabKids ロゎ

FabKids からの回答

Hello Montinque,

Thank you for reaching out to us, and we sincerely apologize for the inconvenience caused by not receiving your package. We understand how frustrating this situation must be, especially when you're eagerly waiting for your order. Please know that we're here to help and will do everything we can to address this for you as quickly as possible, so we will be sending you a private message now.

Best,
Allison

5぀星のうち3の評䟡

I have followed for years but decided to try this company. I love the affordability of your products. I'm sceptical of the quality. Some people may need more of an explanation of the membership.

I am hoping to be very satisfied with your products. I love the affordability and hoping for speedy shipping. I have followed for about 3 years but just now decided to make a purchase. A great range of styles and colors caught my eye.

2024幎12月29日
FabKids ロゎ

FabKids からの回答

Hello Hannah,

Thank you for taking the time to write to us and express your thoughts regarding our VIP membership. We appreciate you for raising this matter and please know that your feedback is invaluable to us. We're committed to addressing these issues to enhance your future shopping experiences and our Member Services Team will reach out to you shortly to assist you further.

Best,
Chad

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