This website is a scam dressed up as a subscription model. In short, FABKIDS forces you to log in monthly to avoid being billed a 50$ subscription fee. Should you forget to log in monthly, you'll be... ãã£ãšèŠã
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So I use to like fab kids so my daughter loves them but I have only received 2 products out 4 and was suppose to get a refund. Everything i call i have gotten a different story on what's going on with... ãã£ãšèŠã
I absolutely love fabkids.com!!!!! The $5 shoes are absolutely amazing dealsâŒïžâŒïžâŒïžâŒïžâŒïž It makes it easier for me as a parent that's not working and hasn't worked in a while to purchase my child a grea... ãã£ãšèŠã
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The navigation allowed me to look at and review my items with ease. I just didn't like having a time limit, because of it, I had to hurry and select some items, therefore not being able to look at wha... ãã£ãšèŠã
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Started by a team of parents including mom and actress Christina Applegate, FabKids was founded to empower kids to express their individuality through personalized fashions- while revilutionizing the shopping experience for mom by delivering high-quality, reasonably priced, fresh style in just 'one-click.'
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- fabkids.com
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This is a steal you paying almost 50$ aâŠ
This is a steal you paying almost 50$ a month and they you donât get stuff for the price of the âVIP creditâ donât subscribe.
2024幎8æ20æ¥
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FabKids ããã®åç
Hello Issabel,
I'm sorry to hear about your dissatisfaction with our VIP program and credit system. We strive to provide value to all our members, and I understand how frustrating it can be. Please know that your feedback is invaluable to us, and we're committed to addressing these issues to enhance your future shopping experiences. Our Member Services Team will reach out to you shortly to assist you further.
Best,
Chad
I got charged twice.
I got charged twice.. I want my money back
2024幎8æ20æ¥
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FabKids ããã®åç
Hello Shana,
We're truly sorry to hear about your recent experience with our website. It's sad to know that you got double charged. We understand how frustrating this must have been, especially if you've previously enjoyed using our platform. Please know that your feedback is invaluable to us, and we're committed to addressing these issues to enhance your future shopping experiences. Weâve sent you a request on www.trustpilot.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.trustpilot.com or log on to the website to respond to the request and we'll be happy to assist you.
Best regards,
Chad
I'm missing 3 pairs of the shoes IâŠ
I'm missing 3 pairs of the shoes I ordered I bought 12 pairs. Only got 9. My kids had 6 pair each... I have 5 size 1 so I'm missing 1 pair of the size one and 2 pairs of my other daughters size 13s
2024幎8æ19æ¥
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FabKids ããã®åç
Hello Matt,
I'm truly sorry to hear about your recent experience with your order, and I understand how annoying it must be for you to not receive 3 pairs. Your dissatisfaction is valid, and I want to assure you that we take your feedback seriously. We value your trust greatly and are dedicated to earning it back. Weâve sent you a request on www.trustpilot.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.trustpilot.com or log on to the website to respond to the request and we'll be happy to assist you.
Best regards,
Chad
Trying to find the right size in shoesâŠ
Trying to find the right size in shoes is a bit difficult. Then trying to use the credit it doesnât exactly work for just the item you want . So you have to pick something else and then your order comes out not so great in savings. So if I wanted just to spend $19.67 but get a Red comment saying try your order again again so I think 7 times was enough for me .
2024幎8æ14æ¥
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FabKids ããã®åç
Hello Gma,
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We're really sorry to hear about the difficulties youâve faced with finding the right shoe size and using your credit. It sounds incredibly frustrating to go through multiple attempts only to end up with issues at checkout. We understand how important it is to get the best value for your purchase, and itâs disappointing when the process doesnât work as expected. Your feedback is important to us, and we value the opportunity to resolve this. Weâve sent you a request on www.trustpilot.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.trustpilot.com or log on to the website to respond to the request and we'll be happy to assist you.
Best,
Zeth
Do not order from this site!
Do not order from this site!! They will continue to charge your card over and over and thereâs no way to stop it! Iâve replaced 2 cards already and they are continuing to charge. I will never order from this site again!
2024幎8æ1æ¥
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FabKids ããã®åç
Hello Sharico,
Thank you for your honest feedback. This is certainly not the kind of service we aim to provide. I am sorry to know that you're not pleased with the VIP membership. I would really like to hear more about your experience so that I can make sure weâre on the same page to better assist you. Rest assured that we are taking this seriously. Weâve sent you a request on www.trustpilot.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.trustpilot.com or log on to the website to respond to the request and we'll be happy to assist you.
Best regards,
Chad
God punish your entire company scammerâŠ
God punish your entire company scammer your website need to shutdown just refund my money back to where belong.
2024幎8æ12æ¥
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FabKids ããã®åç
Hello Akinsoji,
I'm sorry to hear about your dissatisfaction with our VIP program. We strive to provide value to all our members, and I understand how frustrating it can be. Please know that your feedback is invaluable to us, and we're committed to addressing these issues to enhance your future shopping experiences. Weâve sent you a request on www.trustpilot.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.trustpilot.com or log on to the website to respond to the request and we'll be happy to assist you.
Best regards,
Chad
Rip off
They do not send you a reminder email like they claim. The clothes are ridiculously overpriced and cheaply made. Customer service is a joke. Iâve been waiting on the phone for over 30 minutes to cancel my membership. Itâs partially my fault for not remembering to skip the month but if they sent an email like they say, then it wouldnât be a problem. I would rather cancel and lose my points than go through the hassle of this again.
2024幎8æ12æ¥
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FabKids ããã®åç
Hello,
I'm sorry to hear about your dissatisfaction with our products and VIP membership, and I know how frustrating it is when promised services like reminder emails are not delivered as expected, as this can lead to inconvenience and missed opportunities. Additionally, feeling that the clothes are pricy and poorly made can be disappointing. Waiting for an extended period on the phone to cancel your membership and experiencing challenges with customer service can add to the frustration. Weâve sent you a request on www.trustpilot.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.trustpilot.com or log on to the website to respond to the request and we'll be happy to assist you.
Best regards,
Chad
WHERE ARE THE HUMAN AGENTS!!
I HAVE BEEN TRYING TO CANCEL MY SUBSCRIPTION FOR OVER A YEAR NOW!!!! IVE REPLACED 3 DAMN CREDIT CARDS BECAUSE THEY LEGO TRYING TO CHARGE ME⊠IâVE TRIED SEVERAL TIMES TO STOP IT, UNSUBSCRIBE, CALL CUSTOMER SUPPORT ETC⊠THIS IS ABSOLUTELY RIDICULOUS!!!! I SHOULD BE ABLE TO HEY OUT OF THIS WHENEVER I WANT TO; NOT IN THE DAMN 5th of THE DAMN MONTH. I ONLY ASK IF I CAN SPEAK WITH A HUMAN BEING NOT A DAMN ROBOT!!! WHERE ARE THE HUMAN AGENTS???????
2024幎8æ12æ¥
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FabKids ããã®åç
Hello Grissitte,
We're so sorry to hear about the ongoing struggle youâve had with canceling your membership. That sounds incredibly frustrating and stressful, especially after all the effort youâve put in. It's unacceptable that youâre having such difficulty reaching a resolution and getting the support you need. Your feedback is important to us, and we value the opportunity to resolve this. We always strive for your utmost satisfaction, so our Member Services Team will reach out to you right away to assist you with your membership concerns.
Best,
Zeth
FabKids is ridiculously overpriced andâŠ
FabKids is ridiculously overpriced and honestly feels like a scam. Yes, itâs my fault for forgetting to cancel my month a few times, this getting charged, but $49.95 for a cheaply made childrenâs outfit?! Insane. And then being charged over $20 in taxes to âredeemâ my credits? Iâm cancelling my membership right now.
2024幎8æ9æ¥
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FabKids ããã®åç
Hello CP,
We truly apologize for your experience regarding the VIP membership. Weâve sent you a request on www.trustpilot.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.trustpilot.com or log on to the website to respond to the request and we'll be happy to assist you.
Best,
Lia
You did a great
You did a great. Ordering from your app. was quick, fast and easy. Thank you
2024幎8æ9æ¥
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FabKids ããã®åç
Hi Ruby,
Thank you for your wonderful feedback! It's great to hear that you found ordering from our app quick, fast, and easy. Your satisfaction is our priority, and weâre glad to know that our platform met your expectations. Thank you for your support and for choosing us!
Best,
Kim
Excellent ð
2024幎8æ8æ¥
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FabKids ããã®åç
Hello Yessica,
Thank you so much for your kind words! We're glad to hear that you found your experience to be excellent. Itâs always our goal to provide the best possible service, so itâs incredibly rewarding to know that weâve met your expectations.
Best,
Allison
I love fabkids!
I love fabkids and not just for my kids but for myself as well! You donât have to pay the monthly charge to get the VIP deals. They have been a pleasure to do business with in all aspects. I love the shoes and the deals!
2024幎8æ7æ¥
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FabKids ããã®åç
Hello Megan,
Thank you so much for your positive feedback! Weâre happy to hear that you love FabKids for both yourself and your kids. Itâs fantastic to know that youâre enjoying the VIP deals and the overall experience. Your satisfaction is our top priority, and weâre happy to hear that our products and deals have made a positive impact.Â
Best,
Zeth
Horrible experience
Horrible experience, I was charge $14.95 for expedited delivery (2-3 days) was emailed my order would arrive between August 3-4. Today I received a message stating my items will arrive August 7th, if I wouldâve known I wasnât going to receive my package at the promised date I wouldâve done standard delivery. I called customer service and was told I will be refunded my $14.95 in 5-7 business days when they wasted no time at checkout to take my money. Iâm immediately removing my membership and never ordering from them again!
2024幎8æ1æ¥
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FabKids ããã®åç
Hello Ms. Bryant,Â
We are truly sorry to hear about the frustration youâve experienced with your delivery and the inconvenience of the delayed arrival. Itâs understandable that youâd be upset given that you paid for expedited shipping and were promised a specific delivery date. We can imagine how disappointing it must be to have the delivery not meet your expectations and then to face delays in getting a refund. Your feedback is incredibly valuable, and weâll make sure itâs shared with the team to improve our processes. Thank you for bringing this to our attention. Weâve sent you a request on www.trustpilot.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.trustpilot.com or log on to the website to respond to the request and we'll be happy to assist you.
Best,
Bonnie
What I don't like is that I lost soâŠ
What I don't like is that I lost so many points on things I bought I didn't think they expired and lost 8000 points I could've used to buy my kids something. I do love this but my kids are starting to outgrow and now buying for my nieces and nephews but the fact that I lost 8000 points blows my mind so I'm not sure what I'm going to do
2024幎8æ3æ¥
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FabKids ããã®åç
Hello Kenia,
We are really sorry to hear about the loss of your points; that must be incredibly frustrating, especially when you were hoping to use them for your kids and now for your nieces and nephews. Itâs disappointing to lose something you thought you could still use. Your experience is important to us, and we appreciate you sharing your feelings. Weâre committed to finding ways to improve our system so that our members donât have to face this issue in the future. Thank you for your understanding, and we hope to provide a better experience moving forward. Weâve sent you a request on www.trustpilot.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.trustpilot.com or log on to the website to respond to the request and we'll be happy to assist you.
Best,
Bonnie
Fast and cheap.
2024幎1æ8æ¥
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FabKids ããã®åç
Hello Polly,
Amazing! Thank you for your great feedback! We're glad to hear that you find our service fast and affordable. Your satisfaction is important to us, and we appreciate your support! Hope to hear from you again soon! Enjoy your day!
Best,
Bonnie
Bundles/Value Pack Stock Up!
I enjoy fabkids! Great place to shop bundles/value packs on legging, T-shirt, shoes and more! My daughter loves the styles and the quality is great!
2024幎8æ2æ¥
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FabKids ããã®åç
Hello Nicole,
Awesome! Thank you for your fantastic review! Weâre so glad to hear that you enjoy shopping at FabKids and appreciate our bundles and value packs. It's wonderful to know that your daughter loves the styles and that youâre satisfied with the quality. Your support means a lot to us, and we look forward to bringing you more great options in the future! Have a nice day!
Best,
Bonnie
Fab kids is deceitful and as a memberâŠ
Fab kids is deceitful and as a member since 2022 I have had multiple experiences with them. The original deal was very good but not worth the hassle that followed. The sign up process clearly stated that they would notify you before charging your account each month. They absolutely did not notify me at all. So I had a credit on my account that I had to use or lose my money. Most of the clothes are extremely juvenile, If your child is over 5 they will probably not like any of the choices for girls. When I was finally able to find something I liked enough to use the credit, It did not fit my child appropriately and I had to do a return. The return system did not work and I had to contact them again. On one item I did an exchange because the size was not correct. The outfit was two pieces and I returned them and received only one piece back, So I had to contact them yet again and they gave me a credit for the second item not included. At this point I set an alarm for the first of every month to be sure I did not forget to skip the month and could not count on them to remind me as promised. I wanted to use the points that I had accumulated so I maintained the membership for several months skipping each month. However there was nothing to exchange my points for and I am now trying to cancel my membership. It took me over 45 minutes to login for the option to skip the month. I feel like it should be quick and easy to log into my account and make that choice but they make it very difficult as the option to log in is not on most of their screens. I decided it wasn't worth the risk of ending up with another credit I had to use so I'm going to cancel even though I won't get to use my accumulated points. I started to go through the process of canceling online and they confirmed my information and asked me why I wanted to cancel, I told them and they asked me to please hold while they transferred me to a representative. I waited over half an hour they finally responded and gave me one minute to respond back which was not enough time and so they closed my conversation causing me to have to start over again. I feel like they are doing everything they can to cause me to have to buy more. I have lost an hour of my time today trying to deal with them.
2024幎8æ2æ¥
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FabKids ããã®åç
Hello Micki,Â
We are truly sorry to hear about your frustrating experiences with Fabkids. Itâs understandably disappointing when the sign-up process doesnât align with your expectations, especially regarding notifications about the monthly VIP Credits. We can see how the limited selection for children, along with the challenges in returning items and using your credits, would lead to a lot of frustration. It's unacceptable that youâve had to spend so much time navigating a complicated cancellation process and that you felt your concerns weren't being addressed adequately. Your feedback is important, and we genuinely appreciate you taking the time to share your experiences. Weâre committed to improving and addressing these issues for our members. Thank you for your patience, and weâre sorry for any inconvenience this has caused you. Weâve sent you a request on www.trustpilot.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.trustpilot.com or log on to the website to respond to the request and we'll be happy to assist you.
Best,
Bonnie
representative excellent
2024幎7æ26æ¥
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FabKids ããã®åç
Hi Kathy,
Thank you for sharing your feedback. Weâre glad to hear that our representative provided excellent service. Weâre committed to delivering high-quality experiences, and itâs rewarding to know that our Member Services Teamâs efforts made a positive impact. Thank you for choosing us, and we look forward to serving you again soon!
Best,
Kim
Bring back the cute outfits
I use to love Fab kids today I come to shop and hardly any selection. Nothing caught my eye. Please bring back the old outfits the cute banana, shimmer, cowgirl, the outfits geared towards younger kids. I will never forget the outfits we use to buy here my now 13 year still remembers how much she loved them. But now it seems itâs all geared towards older kids who as for my kids donât even fit.
2024幎7æ24æ¥
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FabKids ããã®åç
Hello Hope,
Thank you for taking the time to write to us and I'm very sad to know that you are not pleased with our selection. We understand how frustrating that can be, especially for a brand you love. Please know that we're working hard to restock our items regularly, and we appreciate your patience. Rest assured that we are actively working to enhance your shopping experience. Weâve sent you a request on www.trustpilot.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.trustpilot.com or log on to the website to respond to the request and we'll be happy to assist you.
Best regards,
Chad
The navigation allowed me to look atâŠ
The navigation allowed me to look at and review my items with ease. I just didn't like having a time limit, because of it, I had to hurry and select some items, therefore not being able to look at what all there was to offer. The prices was reasonable as long as you're a VIP customer. We'll see how well the quality of the items are once they arrive. Pray I'm not disappointed!
2024幎7æ21æ¥
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FabKids ããã®åç
Hello Stanette,Â
Thank you for taking the time to share your thoughts on your recent shopping experience. Iâm glad to hear that you found the navigation easy to use and the prices reasonable for VIP members. We understand that the time limit can be a bit stressful, and we apologize if it impacted your ability to explore all the options thoroughly. Your feedback is important to us, and we value the opportunity to resolve this. Weâve sent you a request on www.trustpilot.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.trustpilot.com or log on to the website to respond to the request and we'll be happy to assist you.
Best,
Zeth
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