Fabuliv レビュー 

Assuming this was a premium brand, I ordered this daybed despite its high price, believing that the design and quality would justify the premium\. Unfortunately, the product I received today was a huge disappointment\.

The main attraction of this daybed was its cane backrest, which gave it a distinctive look in the pictures on the website\. However, the actual backrest is visibly much shorter than what the pictures suggest\. Without the cane backrest, the daybed is essentially just a log of wood, and I am left wondering why I paid such a high price for it\.

Please do not rely on the website pictures when making your purchase\. While the company may technically adhere to the listed dimensions, the actual product looks significantly different from what is portrayed online\. The finishing is also far from satisfactory for a product being sold at this price point\.

I requested an exchange, hoping the company would address my concerns, but the customer care representative simply said that he did not find anything wrong with the product\. There was no meaningful effort to understand my disappointment or resolve the issue\.

**Overall, this has been a deeply disappointing experience\.** The product does not live up to the expectations created by its website presentation, the finishing is poor, and the customer service has been equally unsatisfactory\. I would strongly advise prospective buyers to exercise caution and not make a purchase based solely on the pictures displayed online

abuliv — This Is Not Acceptable Customer Service

I placed an order with Fabuliv on July 15 and immediately called their customer support to cancel it.

I was told the order would be put on hold until confirmation, so I trusted that the cancellation and refund would be taken care of.

Fast-forward to today — I still have not received my refund. 😡

What’s even more frustrating? When I contacted Fabuliv again, I was told that the order is still on hold.

So let me understand this:

❌ Order cancelled/requested for cancellation immediately
❌ Money still being held
❌ No refund
❌ No proper update
❌ Customer has to keep following up

How is it acceptable for a company to hold a customer's money for weeks without either dispatching the product or processing the refund?

I genuinely expected better from Fabuliv. This experience has been extremely disappointing and shows a serious lack of ownership and customer service.

@Fabuliv — Please resolve this immediately and process my refund.

I hope someone from the leadership team sees this and takes accountability.

Has anyone else faced a similar experience with Fabuliv?

Don't Recommend, save your hard earned money! Their After sales service just doesn't exist. Once you have paid them, they'll forget who you are. I bought a 3+2 sofa just 2 months ago and the 2 seater has started having issues already. Sent them multiple emails but they there is no response. Posted reviews on Instagram and they keep deleting it. Now I have raised a complaint with National consumer helpline.

For an order placed on 26 June and after multiple follows with someone responsible called- Anish, here is the latest (refer to the screenshot as of today’s conversation). I like how professionals choose to disappear when asked to share evidence of what they are claiming to be true! These brands unfortunately erode trust around ‘make in India’ and ‘vocal for local’ cornerstones of India! Truly a shame! I am sharing this here out of frustration and being shortchanged for a rather long time! If you are reading this you must know that better and more committed brands exist and deserve your attention. Do respect your time and money and stay away!

I placed an order with Fabuliv on 7 July (Order No. 26424) and it has been more than two weeks, yet there is still no update on shipping. No tracking number, no dispatch confirmation, and complete silence from their end.
I even followed up through email asking for shipping details, but received no meaningful response. This kind of delay without any communication is unacceptable, especially when customers are left waiting indefinitely.
Very poor experience. I expected at least basic order updates and timely dispatch. Unfortunately, Fabuliv has completely failed on both counts. I would not recommend them based on this experience.

We bought a sofa set and chair before 5-6 month. We get 3 yes warranty on it. We observed crack on leg of sofa and arm of chair. So many times we complain. But there is no answer from fabuliv.
Very pathetic service .

April 2026: PLEASE READ

Don't be deceived by the furniture in the store and their talks.
They are absolutely horrible bunch.
Bought a sofa from them on 27th March and they promised it would be delivered in 15-20 days.
I started following up after 15 days and like any other local store they started with series of false promises. First I was told it would arrive on Sunday (19th April) then when I pushed a little I got a call that it would be Friday (17th April).
Later in the week they told me there is still work to be done and it would take another 4 days.
On Monday I again followed up and I was told it would be delivered on Tuesday and on Tuesday I kept following up. By the 2nd half they moved it to Wednesday first half. Now, they take the balance payment a day before which I made promptly but I asked them to send me an email with delivery assurance. But, I did not get any email. Their support team doesn't respond at all.
You only have to deal with the store person.
Absolutely poor service.
Today is Wednesday (22nd April) and first half is over. Didn't get any update from the store person as well on the email.
They have ZERO process in place. Like any other local store they would stall you until they can actually deliver.

Absolutely horrible!

bunch of thugs..sent damaged coffee table twice. The furniture on their website doesn't match the actual product. They refuse to gibve refunds, or reply to the mails. When I raised the issue on social media, the deleted my comments. DO NOT BUY FROM FROM THEM>

The worst furniture company online. Send damaged and sub standard product and now no response on refund and replecement.

it's agreed to customise sleeker legs but gave thicker ugly looking legs and now no response

I bought a bed from them 20 days back. It is having cracks. The company has not come out with a visit or solution so far. Their customer care is unresponsive, Every time you remind them, they want more time.
The issue is unresolved so far.

They delivered us a dresser that developed TERMITE in a very short time. threatening the BED and wardrobes as well just because we made the horrid mistake of purchasing from them. they are unapologetic and blatantly negligent with their quality of good and services.

Quality of wood is absolutely horrible

Fabuliv Furniture Stores are all about creating a completely fraudulent impression of what their quality/ finish/ materials actually is!
The customers get enticed into the natural (good & clean) looks that they have delicately maintained at their stores, while the real product delivered is totally different than what you have seen at the time of ordering.
I had a highly disappointing & distasteful experience with their quality, finishing & customer service with my first order after spending exorbitant amount of money.
Their products are not worth the price that they are charging under the disguise of natural/ handcrafted/ sustainable theme, rather is like throwing money down the drain. Your local street carpenter or job-worker can do a much better job than them.
And worst of all is their pathetic customer service - All employees have a real callous & indifferent attitude towards the customer and feedback.
Posting review here in interest of general consumers to save them from getting cheated.....recommend to Stay Away from them!

The company promised delivery date has so far been extended four times.
Company experience centre is helpless and blames factory. Customer service parrots company policies , no help forthcoming.
Dreading the quality I will receive if I ever do receive the furniture.

they promise timelines and call backs and it doesn't happen. And by the way, they get their products made from Sikandarpur. Be careful!!

I bought a dinning table and a small side table. When I received I saw light blue patches on two shelves which was very visible. I tried calling the showroom and their customer care but no one seems helpful.Waste of money and time investing in fabulive. I am totally disappointed.

I’ve ordered a centre table on Dec 14 and received the same by 2nd Jan. the table has many scratches. Even after reporting the same. Nobody took it seriously, their after services is soo bad.

Please do not buy anything from this website or online. You might can visit there store and check the product first.

Horrible experience
Ordered 6 Dining Chairs very expensive ones the chairs came almost 3 inches more than the standard height required !!!! How can we manage with that ? The response from Fabuliv is that there is a s nothing wrong and to celebrate it !!!!
Will never buy again

Worst company ever.

I placed an order for a coffee table on April 2022, and they have yet to ship it.

After several discussions, I cancelled the order and requested a refund.

This is yet another horrible experience; I'm still fighting for a refund, and they've finally started one after deducting transactional fees.

I wondered if I had to pay transaction fees due to their error as a customer. I had sent an email to them to explain the situation but had received no response.

I strongly advise you not to buy anything from the fabuliv.com website, which is a fraudulent company run in India. They are not even worth a single star.