Factory レビュー 8

Excellent Service.
I recently purchased an exhaust system from Factory Racing at a cost of 1300+ euros,it was a bit confusing to see my PayPal payment was made to TwoWheelsHero, turns out they are the same company.
I emailed to check on delivery schedule and was delighted with the quick and courteous response.
Ordered 26/01/26 arrived 11/02/26, free delivery from Italy to Anglesey North Wales by FedEx. Absolutely delighted with my purchase and will certainly buy from Factory Racing in the future. 👍
Mike.

I ordered a special Spark exhaust for my Ducati. It took some time for production, the communication was great, the product quality above expectation. Definitely will buy again from this store.

I had a great service from Factory.Racing and free express ups delivery already included in Spark exhaust price, which I ordered for my Ducati Panigale V4.
Thank you Factory.Racing team

Be careful, this website account on PayPal is 2wheels hero,I placed an order of over 1000 euro,promised delivery time was 3 weeks,I kept contacting them when time frame was crossed, they kept giving excuses and asking for more time ,another more two weeks passed,then they started not to respond to my emails, so I had to send an email that I will report a claim by PayPal, then they responded asking me to wait for another one week,so I submitted a claim via PayPal, and got my credit back

Total scam, they never shiped my order and never replied to my emails asking them on a Update.

Total scam. Ordered the item, tried to get an update during one month, but customer support answered only after I’ve filled in complaint with paypal.
After one month Support is referring to “Refund policy” and refusing to cancel and refund.
Paypal account is 2WheelsHero, Avoid at all costs!!!

Be careful they take my money and never delivered the product. Make some rubbish story about an stolen admin account. Best you can do is to buy somewhere else.

Never shippmed my order. Scam... Good thing I bought using Paypal payments and asked to get my refund.