Logged a complaint 10th July now 23rd September no response ignore emails... get told to ring numbers when its the wrong department, well over 11 weeks now Logged with financial Ombudsman due to poor... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Diona at fair finance appears to be very popular. She responded personally to getting bank statements by email. I am hoping the top up process is a success. As used this company for many years no... もっと見る
Straightforward application, not too many questions, and easy to link open banking. Applied Saturday afternoon, accepted Monday morning and funds received before 4pm same day. No fuss at all. If you n... もっと見る
企業が回答しました
This company has literally saved my cats life. I was struggling with emergency vet bills and other loan companies wouldn't entertain the emergency but fair finance did. I truly am grateful that they c... もっと見る
企業が回答しました
企業情報
当該企業による記述
We offer a range of financial products and services designed to meet the needs of people who are financially excluded. We are committed to providing high quality products and services that are affordable and accessible. Wherever possible we work in partnership with other companies and agencies that share our goals. Most of our customers are ignored by the mainstream financial services industry and exploited by the sub-prime financial services industry. When we have helped to put the loan sharks and predatory lenders out of business, then we will know we have been successful. We offer: Fair Personal loans providing affordable personal loans to individuals who don’t have any or have only limited access to mainstream finance.
連絡先
18 Ashwin Street, E8 3DL, London, 英国
- 02089880627
- enquiries@fairfinance.org.uk
- fairfinance.org.uk
4.3
優良
1629件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 63％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very fast application and got approved…
Very fast application and got approved in an hour however I’m still waiting for funds to go in my account coming up to 20hrs since I got approved 😏
2025年8月20日
自発的なレビュー
Fair finance are an excellent loan…
Fair finance are an excellent loan company, who genuinely financially assist their applicants in a friendly compassionate way, whilst offering advice and loans at competitive rates suitable for your current situation.
Their interest rates are good; and repayment schedules are always in synchrony with ones own influx of money throughout the repayment periods weeks and months, and so it is consistently easier to stay on top of paying your loan back, at a rate you can afford upon these relevant banking dates.
They are as they are named... fair finance
2025年8月7日
自発的なレビュー
Fair Finance からの回答
Hi Michael,
Thank you for the fantastic feedback! Delivering "brilliant service" is what we aim for.
If you ever need support in the future, we’re here to help. Thanks for trusting Fair Finance!
Best regards,
Fair Finance Team
Exceptional experience with Fair Finance
Exceptional experience with Fair Finance,second loan even better. The online application done in under 15 minutes and the next day the funds were in my account. I'll keep coming back and recommending them to anyone who needs a hand 🙌
2025年7月17日
自発的なレビュー
Fair Finance からの回答
Hi Kerry,
Thank you so much for your excellent review and for choosing Fair Finance again. Your recommendation means the world to us.
If you ever need support in the future, please don't hesitate to reach out. We're here to help!
Best regards,
Fair Finance Team
Very simple and straightforward website…
Very simple and straightforward website to navigate. The application process was smooth, and they call you to confirm everything.
Lovely customer service.
I would definitely reccomend
2025年7月16日
自発的なレビュー
Fair Finance からの回答
Hi Line,
Thank you for taking the time to share your experience. Your kind words and your recommendation mean the world to us.
If you ever need assistance again, we're here to help.
Best regards,
Fair Finance Team
Very friendly staff
Very friendly staff, patient with my enquiries. Every time I need to know something about the loan payments, instalments extra pay options, everything was explained to me. Easy to apply for a loan.
2025年6月18日
自発的なレビュー
Fair Finance からの回答
Hi Alina,
Thank you so much for taking the time to share your experience with us. We're happy to hear that our team made your loan experience easy and that everything from payments to application was explained clearly.
If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Best regards,
Fair Finance Team
Fair Finance からの回答
Hi Martyn,
Thank you for your feedback. As a fair and responsible lender, we are constantly reviewing our lending criteria to ensure we provide affordable finance to new and existing clients of varied financial situations.
Regrettably, your application didn't meet our lending criteria on this occasion.
We understand this is disappointing and welcome you to contact us directly at enquiries@fairfinace.org.uk for further clarification.
Best regards,
Fair Finance Team
I'm happy about the service
I'm happy about the service, and the staffs are understandable
2025年7月14日
自発的なレビュー
Fair Finance からの回答
Hi Muanda,
Thank you so much for taking the time to share your positive experience with Fair Finance. Please don't hesitate to reach out if you need assistance in the future. We are here to help!
Best regards,
Fair Finance Team
Fair Finance からの回答
Dear Customer,
Thank you for this wonderful feedback. We're happy to hear that our monthly payments worked seamlessly for you -making things easy and affordable is what we're all about.
Please don't hesitate to reach out if you need assistance in the future. We are here to help!
Best regards,
Fair Finance Team
Fair Finance からの回答
Hi Sherifa,
Thank you for your feedback. We're happy to hear that you found our service helpful. if you need further assistance, feel free to reach out. We're here to help!
Best Regards,
Fair Finance Team
Fair Finance からの回答
Hi Julian,
Thank you for your feedback. We're glad the process was smooth for you.
If you need further assistance, feel free to reach out. We're here to help!
Best Regards,
Fair Finance Team
Fair Finance からの回答
Hi Osebhohien,
Thank you for your excellent feedback. We're glad the process was smooth for you.
If you need further assistance, feel free to reach out. We're here to help!
Best Regards,
Fair Finance Team
Fair Finance からの回答
Hi Eliseo,
Thank you so much for your kind words. We appreciate the excellent feedback provided and always look forward to helping our customers.
Sincerely,
Fair Finance
My top up application was approved…
My top up application was approved within just a few hours. Thank you for the excellent support!
2025年7月4日
自発的なレビュー
Fair Finance からの回答
Hi!
Thank you for your excellent feedback! We are delighted to hear that you found our service to be quick, and that we provided excellent support.
Thank you for choosing us and we look forward to serving you again in the future!
Sincerely,
Fair Finance
Great customer service
Great customer service, answered all my questions without hesitation, happy to recommend them to my friends and family
2025年7月4日
自発的なレビュー
Fair Finance からの回答
Hi Gregory,
Thanks for sharing your feedback with us. We are glad to hear about your positive experience. At Fair Finance we care about people and provide the best customer service and experience possible.
Sincerely,
Fair Finance
Had difficulties resetting password for…
Had difficulties resetting password for log in and Sarah bent over backwards to help me. Great and super quick service - highly recommended.
2025年7月4日
自発的なレビュー
Fair Finance からの回答
Hi Samantha,
Thank you so much for your kind words. We appreciate the excellent feedback provided and always look forward to helping our customers. I have personally passed your message to Sarah, she was very happy she was able to assist you.
Sincerely,
Fair Finance
Fast friendly service
2025年6月24日
Fair Finance からの回答
Hi Nicola,
Thank you for the 5-star review! We’re thrilled you enjoyed our fast and friendly service.
If you ever need anything in the future, don’t hesitate to reach out. We’re here to help!
Best regards,
Fair Finance Team
Fair indeed
2025年6月27日
Fair Finance からの回答
Hi Mrs. Nancy,
Thank you for the 5-star review! We’re so glad you felt our service was fair—this is at the heart of our values: Customers deserve a fair deal.
If you ever need anything in the future, don’t hesitate to reach out. We’re here to help.
Best regards,
Fair Finance Team
Lovely and friendly on the phone and…
Lovely and friendly on the phone and quick and easy to apply and explained everything thoroughly regarding repayments thankyou so much
2025年6月24日
Fair Finance からの回答
Dear Customer,
Thanks for your feedback. We’re glad everything was clear and efficient. Let us know if you need anything!
Best regards,
Fair Finance Team
Highly recommended 5 stars
Applied online on Sunday evening, did the open Banking part and received a call today to say all accepted, my credit score is quite poor but haven't missed a payment on anything for over 4 years. Guessing they looked into that and can see I can afford the repayment.
Received the money a few hours after signing the agreement.
Nice easy process, the chap on the phone ( can't remember his name ) was very nice 👍 will recommend and definitely use again.
2025年7月1日
自発的なレビュー
Fair Finance からの回答
Hi Darren,
Thanks for the 5-star recommendation! We’re happy the process felt smooth—from your Sunday application to quick approval and funding. Your trust means a lot, and don’t hesitate to reach out anytime you need us.
Best regards,
Fair Finance Team
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