Fantastic products. It can take a while to get through wait list for a subscription, but my God, the books alone are absolutely worth the wait, and the box items just make the overall experience even... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
fairyloot is probably the best book box subscription service out there today. there designs and items are to die for and there is just so much love and passion put into the designs of their books and... もっと見る
Immaculate customer service! The US postal service lost a highly anticipated collection that I pre-ordered from FairyLoot. I was devastated, nearly in tears. But my FL rep Matilda was excellent to wor... もっと見る
Fairyloot has their good and bad moments. The packaging could be a bit more secure, but if it does arrive damaged, they're quick to help. Over all a great experience and lovely books! Today I mad... もっと見る
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この企業のTrustpilot 利用方法
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Great Customer Service
Fairyloot has beautiful books and I was very impressed with their customer service. They were quick to reply and resolve my problem. Special thank you to Iris for being so kind and helpful.
Quick and helpful
I had an issue with my subscription and they were quick to help me resolve it. Very communicative and polite. 10/10
Amazing team
Amazing customer service and I love all the special editions subscriptions are worth it in my opinion
Quick and friendly
Fantastic Customer Service
Books are beautiful, customer service is fantastic! Exceptional value for money.
Friendly service
Every single time I have had to contact customer service for one or other reason I have always been helped really quickly. Everyone is so kind and friendly. Thank you
amazing customer service
I had an issue with my order and it was immediately fixed with no issues. 10/10 customer service and a 10/10 beautiful book!!
Fairyloot is an absolutely amazing…
Fairyloot is an absolutely amazing company! I’ve always had a good experience with them and have been a subscriber for 3 years. I had ordered a book and it never arrived to me but tracking said it was delivered, I contacted customer support and talked with a lovely representative whom helped me get a replacement. This was so amazing of them, especially because the lost book was no fault of theirs but instead my local delivery. Absolutely amazing company that I will stand by until the end. 🫡 Thank you Fairyloot!!
Ivy was very helpful in getting my damaged book replaced.
Lovely ♡
I have been a subscriber for years now and have always been happy with Fairyloot. Even when I had issues, the customer support has always been helpful and accommodating! The prices for the books are good and affordable for what they are! I doubt I will ever cancel the subscription or leave this company, as this is the only bookish shop I regularly buy something from. Everything has a lovely and nice quality, the designs are magical and every single person in the customer service is a joy to talk to, very lovely people. Even if there are sometimes books I do not support, I simply skip them, but those cases are very rare. In comparison tk the books I adore, those are far more many. I am more than happy and want to thank the whole company! ♡
Responded quickly and offered a great…
Responded quickly and offered a great solution!
Top notch
Ivy is so prompt and friendly. Fairyloot has the BEST customer service! I have had to cancel some other subscription boxes due to the customer service being so difficult. I have always had such fantastic experiences with Fairyloots team.
Quick service
I have a book subscription from fairyloot and I love the copies I get. Yesterday was the first time I had to contact fairyloot because a book was damaged and within 24 hours I’ve got a respond that a replacement copy is on its way!
Thanks for helping me out Kiran!
Always quick and great customer service
Lovely People at Fairyloot
The Fairyloot team are some of the nicest people I’ve interacted with. They’re always prompt in their responses and very accommodating!
FairyLoot team is always great!
Beautiful books AND great service!
It's 14 hours untill my subscription renews and I cannot find the 'skip this payment button'. I contacted customer service and got a response almost immediately. This is the magic from Fairyloot, not only do they sell beautiful books, they also have a great customer service ❤️
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