familypresent レビュヌ 

1,023
•
TrustScore 5段階評䟡の5

4.8

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

The art work is beautiful! The process was so easy & you see the finished product before even buying it. I communicated with the owner twice & received answers promptly. What company does that any mor... もっず芋る

5぀星のうち5の評䟡

This was a memorial picture for my precious niece who had just lost her son, in a tragic motorcycle crash. She was very touched by the gift and the image is a remarkable likeness to the actual photo.... もっず芋る

5぀星のうち5の評䟡

I truly love my pics! I chose 2 portraits and 4 pics of the houses we have lived in. They were wonderful to work with. I emailed them several times with my questions and all were answered back in... もっず芋る

5぀星のうち5の評䟡

Am 14.07 ist plötzlich meine HÃŒndin verstorben und ich wollte unbedingt ein schönes Andenken. Also hab ich ein Foto hochgeladen und ein Bild bestellt. Ich war sehr ÃŒberrascht wie wunderschön es gewor... もっず芋る

䌁業情報

  1. むンテリア デザむン店

圓該䌁業による蚘述

familypresent – Custom Portraits & Personalized Gifts (USA & Europe). Premium personalized artworks for couples, families & pet lovers. Trusted by 100,000+ happy customers. Official websites: family-present.com (USA) | familypresent.de (Europe) Email: support@family-present.com #familypresent

Crafted locally in the USA & Europe

Custom made with love – since day one.

Trusted by 100,000+ happy customers across the USA & Europe. Delivered in 2–5 Days.

連絡先

4.8

優良

TrustScore 5段階評䟡の5

1023件のレビュヌ

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この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 100に回答しおいたす

通垞24時間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.8

すべおのレビュヌ

(1,023)

過去12か月のレビュヌ数: 242ä»¶

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

A portrait to remember

I recently turned to FamilyPresent to provide me with a watercolor portrait of me and my late wife of 47 years. I received an amazing framed portrait that absolutely captured the love we shared. I am so pleased and will cherish this artwork for the rest of my living days. I’ve already received a second framed portrait for members of my family, and plan to order more. I’m so glad I chose FsmilyPresent to memorializes moments of our family history. Impact progress welcome to the.

2026幎3月25日
自発的なレビュヌ
5぀星のうち5の評䟡

Great Quality

The finished product is very well done. The software used to create the WC effect from a photo is outstanding. The sample image shown when ordering is very accurate to finished product. Very well done.

2026幎3月4日
自発的なレビュヌ
5぀星のうち5の評䟡

I love that you get to preview the


I love that you get to preview the pictures. The colors are vibrant, yet with a soft touch. I did a set of my 4 children with their spouses for the guest room and they love seeing them when they visit. Good shipping time, digital version prints true, and very nice follow up. Considering other pictures for Christmas gifts

2026幎3月20日
自発的なレビュヌ
5぀星のうち5の評䟡

I received my order and it's beautiful

I received my order and it's beautiful! It looks just like the picture I sent you and I am very pleased with the likeness you caught on canvas. I ordered another picture from another on-line company and it was terrible. They made our German Shepherd look like an Irish Setter. I will recommend your company to everyone who comments on the picture you produced. Thank you very much.
Elaine

2026幎3月16日
自発的なレビュヌ
5぀星のうち5の評䟡

I purchased 4 different pictures of


I purchased 4 different pictures of some family members. Everyone of them have framed & hung them, they love them. The canvas family picture didn't need framed and was hung immediately in nephew & wife's home. They all turned out so nice and make such wonderful gifts. I got them as thank you gifts for the help they gave us during and after my open heart surgery. What a nice way to say "thank you, I love you!"

2026幎3月5日
自発的なレビュヌ
5぀星のうち5の評䟡

I wanted something different to give my


I wanted something different to give my daughter and son so I took the picture of my grandchildren and me at Christmas and had it put on canvas as a watercolor. It turned out lovely. There was one issue with shipping and it was immediately corrected by the company. My children love the canvas that I named "Grandmas Garden". I hope to do more canvases in the future with this company.

2026幎3月6日
自発的なレビュヌ
5぀星のうち5の評䟡

This can be such a unique gift.

I love the way they took a normal photo, removed all the background and made it into a watercolor picture.
The detail was wonderful. My picture arrived about a week later. It looks very professional. It looks like it was hand painted. I highly recommended. It makes a nice gift, especially for anniversaries or birthdays.

2026幎3月6日
自発的なレビュヌ
5぀星のうち4の評䟡

Worked out ✔

****Update ****
I did receive A reprint (March 11th).Thank you for getting this to me damaged free.
I really do appreciate the quality of the picture/ watercolor.

Lost my trust ~

I ordered a water color picture 3-10 to be done of my dog (who passed away).
Although I did receive it in a timely manner, unfortunately it was received damaged. I messaged right away (Feb,20th.) and Florian from Family Present replied immediately. After sending pictures of the damage that same day, I was told it would be replaced. A bit of time has passed and I received a email inquiring on my satisfaction. I immediately responded I am still waiting for the tracking information and replacement for my original damaged order. Florian from Family Present responded back how sorry she was and it “was redone “and ready for “carrier pick up” and would send tracking information (when that happens) that was said on February the 26th. Now family Present has stopped responding to my emails on the replacement order tracking altogether.
(still no new tracking information)

2026幎2月20日
自発的なレビュヌ
familypresent ロゎ

familypresent からの回答

Hi Nicole,

I’m truly sorry to hear that your original artwork unfortunately arrived damaged. That should never happen, and I completely understand how disappointing that must have been, especially considering the meaning behind the portrait of your dog.

As soon as we received your photos on February 20th, we immediately arranged a full replacement at no cost. The new artwork has already been completed and shipped, and I have also sent you the tracking information.

In addition, we issued a refund covering 50% of the artwork, the VIP Priority Production fee, and the shipping cost as a gesture of goodwill.

Sometimes USPS takes a short time to perform the first scan after pickup, which can make the tracking appear inactive initially, but I am personally monitoring the shipment and will continue to keep you updated until it arrives safely.

Nicole, I truly appreciate your patience and I will make sure this is fully resolved for you.

Warm regards,
Florian
Founder, familypresent

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