Fast Passport Center レビュー 

114
•
TrustScore 5段階評価の4.5

4.6

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

My experience with David Donovan at Fast Passport Center was fantastic! The process was quick and easy to follow and everything was just how he explained it would be. David was also very easy to conta... もっと見る

5つ星のうち5の評価

I cannot recommend Fast Passport Center highly enough. David was who helped me, he was insightful, knowledgeable and patient, and took my needs seriously. All told I got mine back in about 4 weeks (wh... もっと見る

5つ星のうち5の評価

Noticed about 30 days before our trip that my passport had expired. Fast Passport saved my trip! We read reviews and I felt safe to trust them. Within 10 days I had my passport in hand. David commu... もっと見る

5つ星のうち5の評価

Was in a pinch and needed to have my passport renewed within 3 business days. Contacted Fast Passport Center, spoke with David who answered all my questions and guided me through the process. Overni... もっと見る

企業情報

  1. ビザ・パスポート事務所
  2. ・
  3. 協会/組織
  4. 自治体管理事務所

さまざまな外部ソースから提供された情報

Fast Passport Center is your central location for travel visa and passport processing. Fast Passport Center also has preferred relationships with over 200 foreign Embassies and Consulates. This allows us to be able to process any US passport and some travel visas in as little as one day. Many visas that might otherwise take weeks or months to obtain by direct correspondence can readily be processed within days because of our frequent contact with embassies and consulates.


連絡先

4.6

優良

TrustScore 5段階評価の4.5

114件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(114)

過去12か月のレビュー数: 3件

レビューを書く
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5つ星のうち1の評価

This company does not perform

This company does not perform. I contacted Fast Passport to have a passport renewal done. I paid the amount stated via credit card. I then received an email telling me there would be an additional fee. I paid the fee and never heard from them again. They did not respond to my emails or my request to refund the charges. I had to file a dispute with my credit card company.
They were completely useless

2021年10月19日
自発的なレビュー
5つ星のうち5の評価

Helpful and considerate service

I cannot recommend Fast Passport Center highly enough. David was who helped me, he was insightful, knowledgeable and patient, and took my needs seriously. All told I got mine back in about 4 weeks (which was the timeframe I paid for) no muss, no fuss, no hassle. They made a situation I found anxiety inducing very easy and as painless as government work ever is. Definitely seek them out if you're in need!

2021年9月20日
自発的なレビュー
5つ星のうち5の評価

Renewal in less than 10 days

I was super skeptical, I filled out the form online and waited...and it took a little longer than he says on the website, but he got in touch with me and told me my request was going to be tough but he'd try. He called me back and told me he could get it done but we are going to be cutting it close and the only thing out of his control would be the USPS. I gave him one week to renew my passport and he said he would get it done. This is the best and least expensive service anywhere. I called two others, one said $950.00 & the other told me they couldn't do it. David works his butt off for you and he doesn't charge nearly what those other companies charge. Be patient, he gets a lot of emails and he may take a few hours to get back to you right now, but he will. There were no appointments for me in San Diego, LA, or SF, so I had to do something with 8 days before my trip.

2021年8月28日
自発的なレビュー
5つ星のうち5の評価

David at Fast Passport Center is a LIFESAVER

I lost my passport during the pandemic and had an urgent international trip soon approaching on Thursday, August 19. I reached out to the official state department passport agency in DC to get an appointment for an expedited, in-person passport, which requires that you call within two weeks of your international travel date and they would try to get you an appointment within three days of your travel.

Long story short, I did that but the closest appointment they had was in New Orleans, Louisiana……mind you, I live 15min from DC.i then tried reaching out to a few different companies who told me because of COVID, they were unable to assist me with an expedited passport and that I would likely miss my trip.

So, I was close to panicking but remembered that I saw this company called Fast Passport Center on google. I originally assumed it was fraudulent but I was out of options and had to at least try, and I’m SO, SO glad I did.

Getting in contact with the company can be difficult because they’re extremely busy, but once you pay the fees for their services on their website, they absolutely make themselves available to you.

At this point, I had 10 days before my international trip to get a passport. Once I paid the fees online, David reached out and walked me through the process.

I had some issues at the post office during my passport acceptance appointment and although I could tell he was very busy, David took the time to help me as best he could in the moment.

Long story short, my passport was sent off on Wednesday August 11 and David and his team managed to get my passport processed and mailed back to me by Wednesday, August 18, right before my trip the next day.

I could not be more grateful for his help, especially during a time where everything is still slower because of Covid.

HUGE thank you to Fast Passport Center and I highly recommend their services.

2021年8月18日
自発的なレビュー
5つ星のうち5の評価

Saved by Fast Passport!

Noticed about 30 days before our trip that my passport had expired. Fast Passport saved my trip! We read reviews and I felt safe to trust them. Within 10 days I had my passport in hand. David communicated with me as I kept emailing him inquiring. Now if only Covid cases would reverse so that doesn't become an obstacle in getting to Aruba. Thank you Fast Passport Center.

2021年8月17日
自発的なレビュー
5つ星のうち5の評価

Last minute Passport Renewal During Covid

I realized I needed to renew my passport last minute(8 weeks before my trip). The postal services stated their expedited services normally take 12 weeks, but due to covid it could take up to 16 weeks.

I discovered Fast Passport Center online. I decided to give them a try because this didn’t read or feel like one of the bigger services where you are just a number.

David was responsive via phone and email. It was very personal and not a call center feel. He told me this would prob take 6 weeks as long as follow the check list. I am worrier and try to anticipate any hick ups.

David assured me if things weren’t moving according to plan there were options. I was able to obtain my passport in exactly 6 weeks! My friend ordered his passport through the postal servie back in June and to date still hasn’t received his passport!

I highly recommend Fast Passport Center for any passport services!

2021年8月13日
自発的なレビュー
5つ星のうち1の評価

We had a life or death emergency…

We had a life or death emergency situation and the service representative hung up on us without even trying to help us. This is a disgrace and I highly recommend to everyone reading this to never work with this company.

2020年7月16日
自発的なレビュー
Fast Passport Center ロゴ

Fast Passport Center からの回答

A life or death emergency with an upcoming departure date is always difficult and stressful. Hopefully he removes this negative review since we politely told him to visit his regional passport agency for help. Unfortunately, COVID has severely delayed processing times at all the passport agencies. Going in person is his only option to receive a passport within a few days. We wish him the best and hope he makes his trip.

5つ星のうち5の評価

Good

Good! Thank u

2019年12月20日
自発的なレビュー
Fast Passport Center ロゴ

Fast Passport Center からの回答

We have no order with that name, this is NOT our client. I would suggest they contact us directly or they may want to start checking with other companies like passportcenter.com or fastportpassport.com (which get confused with us all the time). In the meantime, please remove this review TrustPilot since its not our client.

5つ星のうち5の評価

THE BEST...

I HIGHLY recommend Fast Passport to anyone in need of a speedy service!

For sure the fastest service available,
Great communication throughout the entire process!

Thanks again,

Alex W.

2019年8月28日
自発的なレビュー
5つ星のうち5の評価

Amazing pricing

Amazing pricing, excellent value, great customer care, and support and they exceeded my delivery date. I would recommend them for all your passport needs.

2019年7月31日
自発的なレビュー
5つ星のうち1の評価

WOW SCAM ARTIST- wont give money back

2019年7月5日
自発的なレビュー
Fast Passport Center ロゴ

Fast Passport Center からの回答

We have no one by the name of "Inge Hurst" in our database. I am sorry if someone scammed you, but it wasn't us. You are welcome to call us at 877-253-0084 to discuss as well. Again, we have no record of you being our client. Please double check the receipt and call the correct company. In the meantime, please remove this review Trust Pilot since it is not our company and the person has posted no proof that they were our client (order number etc). Thank you.

5つ星のうち3の評価

Got it done but not on time

We were very nervous to trust this company with our important documents, but this was our experience trying to get my wife’s name changed after our marriage and also get her passport renewed.

The Bad: ordered the 5-7 business day (processing) service.
Purchased on March 24th
Was given final instructions with shipping label March 25th and had it sent out the same day.
They received all documents and forms on March 26th.
From this point there was no follow-up until March 29 when I emailed David. David is very responsive and helpful but was told “it was due out midweek next week”
April 3rd is now here and I’m wondering what’s going on.
I was told that because our trip wasn’t until the end of the month our application wasn’t being taken.
April 4 David responds saying we can file an addendum to say we need a visa to get around this issue. Did this and emailed it over the same day.
Passport wasn’t submitted to the Passport agency until Wednesday the 10th (only found out by contacting the passport agency)
The passport was released on April 11th and was sent “2day weekday delivery by Fed ex”
Didn’t receive everything back until the 15th of April.
By my count and their website description (when they receive the package the processing time starts) thats 14 business days. Double the expected time and thank god we filled everything out correctly.

The Good: we got the passport in time, David was very helpful and called/emailed quickly.

2019年4月26日
自発的なレビュー
5つ星のうち5の評価

Best Agency Around

Fast Passport Center was amazing to work with. I rarely leave reviews but they deserve one. If you are skeptical in any way about working with them, as I was, don't​ be.

I originally called them to make sure they were legit, David answered and sent me over the passport checklist. I finished it a day later and sent it out. My trip was 8 days from when I originally contacted David so I had to work fast. On Friday​ the 22nd I was waiting for confirmation from the passport center. I received​ an email around 4 pm stating that the birth certificate did not have a raised seal. I called David and he answered within the hour, directing me through what I needed to do. We got another birth certificate sent out the next morning. I then waited. Monday night David called me asking when my trip was. I told him the 28th to which he informed me he had someone chasing down the FedEx truck so my package would get here the morning of the 27th. My passport just arrived with a day to spare. David was available at any time of the day, if he isn't reaching out to you, it is because everything is going smoothly. If you are nervous at any point he will always get back to you. Fast Passport Center did a phenomenal job, couldn't​ be happier.

2019年3月27日
自発的なレビュー
5つ星のうち4の評価

The one who does not risk does not…

The one who does not risk does not win!!, thanks FPC saved my life, at the last moment I had an emergency to travel to my country, I decided to search the Web that agency could help me to get as fast as possible my passport, You know you can’t believe and trust a very sensitive issue to send to you don’t know your personal documents, but I risked and trusted this company, I recommend that you meet your service, thanks!!! Already had all the tickets purchased, just follow the correct instructions, the only thing I saw and I recommend to the company that should inform if they received the documents or send an email saying that if they received it and is in process and also send the Tracking number for the person to be quiet, because I fear of not receiving the passport on time pay extra $50 more to send me as soon as possible Because it was just two days before Thanksgiving when I sent all my required documents, and I applied for 5 to 7 days, which the fear made pay more, but if I recommend is reliable and fast, just to be sure of everything and if you have a question call no t Deceit fear and call, Mr. David helped me with all my doubts very good service!

2018年12月1日
自発的なレビュー
5つ星のうち5の評価

Excellent

Excellent! Rec'd in 5 business days. I had a deadline to make a company trip awarded at late notice. Have recommended to colleagues. I work for a national builder. Very pleased.

2018年9月27日
自発的なレビュー

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