Love Fat Face; good quality, well made clothes. I mostly use online ordering which is fairly hassle free with easy returns.
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Fatface is my favourite shop. My nearest store is at Amersham and I can always find something I didn’t know I needed! The staff are always friendly. My only regret is that you don’t sell the childr... もっと見る
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I couldn't find a gift for a newborn grandchild in my local store, helpful staff advised to check the online store. I found just what I wanted, ordered it and received an instant confirmation. Email... もっと見る
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Shopping at FatFace instore or online is very easy. The stores are always well presented. I really appreciate seeing the clothing on two different shape/size women online as it really helps to see wha... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
73 Sycamore Road, HP6 5EQ, Amersham, Buckinghamshire, 英国
- 01494 723353
4.5
優良
85件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Love Fat Face
Love Fat Face; good quality, well made clothes. I mostly use online ordering which is fairly hassle free with easy returns.
2026年8月12日
FatFace - AMERSHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff were very helpful when I returned…
Staff were very helpful when I returned items and refund came quickly . I was pleased to find the correct size in shop at a lower price which was nice.
2026年8月24日
FatFace - AMERSHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered an item in store
Ordered an item in store, 19th, to be delivered on Fri 21st: there was no communication from the company to say item has been delayed! I had to contact the store who then asked for me to ring Cust Svs. They informed me that item has been delayed & unsure when it’ll be delivered. She said I have to return to the store for a refund. I then go to the store & they said cust Svs should have managed the refund. I said I’m not going BACK home to call cust Svs for a refund. I said you have the receipt - order was paid for in store so refund should be actioned here. I finally received the refund! It’s ridiculous!
2026年8月26日
FatFace - AMERSHAM からの回答
Thank you for taking the time to leave your review. We’re really sorry for the problems with your order and the frustration this caused. Your feedback has been shared with our team. If you require further assistance, please do let us know.
Thank you, LE
Fatface is my favourite shop
Fatface is my favourite shop. My nearest store is at Amersham and I can always find something I didn’t know I needed! The staff are always friendly. My only regret is that you don’t sell the children’s range now. I have bought some great clothes for my grandchildren in the past.
2026年8月26日
FatFace - AMERSHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Visited to collect my order
Visited to collect my order. Quick delivery of my order click + collect. Great 😊
2026年8月20日
FatFace - AMERSHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very helpful shop assistance for my…
Very helpful shop assistance for my collect in store order
2026年8月16日
FatFace - AMERSHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - AMERSHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Online Orders and In Store Clash of Common Sense
Customer services and process is ridiculous.
Buy an item for collection in store. Item goes on sale before you collect it and you cannot get a refund an repurchase it as anything on line refunded must go back to delivery depot. Carbon waste and also poor customer services. Why should I pay £21 more to keep an item others can get cheaper. In addition, I used carbon to travel to the store to collect. Long term customer of Fatface and I am really put off now,
2026年8月9日
FatFace - AMERSHAM からの回答
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Absolutely fantastic jacket :)
2026年7月13日
FatFace - AMERSHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent Service
Excellent Service. Items arrived for collection in store within the expected time frame. I was unable to collect one package in time due to the heat wave and so I called the store. They put a message on my parcel allowed me to collect it a couple of days late. Very compassionate. This was the Amersham Store. Thank you!
2026年7月9日
FatFace - AMERSHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I ordered some sale iems on line and…
I ordered some sale iems on line and collected the in store a couple of days later. Very efficienf and friendly staff.
Ver satisfied.
2026年7月5日
FatFace - AMERSHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Clothes in General…
Clothes are of high quality and FatFace always deliver.
The staff are always polite and helpful.
2026年6月18日
FatFace - AMERSHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Shopping and returning online ordering service is good.
The online ordering service is good.
The returns to my local Fat Face shop in Amersham were so easy with the help of the wonderful staff.
Makes me not worry about the sometimes ‘hassle’ of ordering and returning online goods.
2026年6月9日
FatFace - AMERSHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great customer service
Lovely easy to wear styles.
Easy to order
Friendly customer service
2026年5月25日
FatFace - AMERSHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely stuff
Lovely, lovely clothes at Fat Face and always good quality. Yes expensive but you do get what you pay for.
2026年5月3日
FatFace - AMERSHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order and collect
Easy to order and collect. Staff were friendly and helpful. A fuss-free experience
2026年5月1日
FatFace - AMERSHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Welcoming service
Had a very nice experience in the Amersham branch earlier, an employee named Millie was very welcoming and positively chatty. Will be visiting again soon!
2026年2月15日
自発的なレビュー
FatFace - AMERSHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - AMERSHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great leggings.
Easy ordering and collection from store, great quality leggings and lovely storage bag
2026年1月13日
FatFace - AMERSHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellently made products collected in…
Excellently made products collected in store. Updates on delivery.
2025年8月3日
FatFace - AMERSHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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