Nice people! Genuinely wanting customer satisfaction. And they have it, in spades. Good quality trousers. I am very pleased.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Received quite quickly but could of been earlier as received the notification the parcel was ready to collect at 6.40pm when the shop was shut.. the manager said the delivery was v late in the previou... もっと見る
企業が回答しました
Easy to order online, lovely styles and quality clothing. The fabric is always high quality. The sizing is dependable (not the case in other shops!) and instore the staff are always friendly, welcomin... もっと見る
企業が回答しました
Delivered to shop on date expected even though initially they hadn’t thought it had come in and then have to wait another 5 days. Caused a little confusion. 2 E-mail updates same date. Seems good qual... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
52/53 Saturday Market Place, HU17 8AA, Beverley, North Humberside, 英国
- 01482 880039
4.7
優良
203件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Lovely items
Ease of website use, Garments came when requested.
Staff helpful and friendly.
Great quality items.
Very pleased with them.
2026年2月14日
FatFace - BEVERLEY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fantastic price, quality and delivery
Everything i wanted was available in the size i needed, even though they where in the sale.
The price was great and delivery was extremely quick with a choice of home or delivered to various shops.
I chose my delivery for pick up from next, and it came 2 days earlier than first informed.
2026年1月6日
FatFace - BEVERLEY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Faultless
Faultless, even though I'd deleted my email informing me the item had arrived
Thank you
2026年1月2日
FatFace - BEVERLEY からの回答
Hello Anne, thank you for your review of your recent purchase. I am pleased to hear that you had a great experience. Have a great day! Take care, CM
Friendly staff
Friendly staff, very polite, helpfull.
Will definitely come to buy something soon.
2025年12月24日
FatFace - BEVERLEY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - BEVERLEY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Popped into the Beverley store
Popped into the Beverley store. Very well stocked, neat and tidy and friendly helpful staff. Certainly will be returning. Maria and the staff member with her polite, friendly and efficient.
2025年12月12日
自発的なレビュー
FatFace - BEVERLEY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always friendly and helpful staff here
Always friendly and helpful staff here. No complaints about service here
2025年12月1日
FatFace - BEVERLEY からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Online ordering and return easy
Online order arrived quickly. Return to store was efficient and friendly refund to bank account speedy also. My fault for ordering wrong size. Clothes always great quality.
2025年12月5日
FatFace - BEVERLEY からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Fashion
Love fat face have several pairs of their jeans. Always a goof fit and very helpful staff. Thank you
2025年12月4日
FatFace - BEVERLEY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
One happy customer ⭐️
We ordered a mans coat. The order went smoothly and so did the delivery. My husband was more than happy with his coat. Good quality material. Arrived packageing was very good. Would shop with FatFace again. I have shopped with FatFace but a first for my husband. ⭐️⭐️⭐️⭐️
2025年10月25日
FatFace - BEVERLEY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - BEVERLEY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Parcel didn’t come when supposed too
Parcel didn’t come when supposed too. Wasn’t given notice until after I had been to the shop to collect it. Came 3 days later.
2025年10月12日
FatFace - BEVERLEY からの回答
Thank you for taking the time to leave your review. We're sorry to hear that your order took so long to arrive, we understand that this is disappointing, and we will work hard to ensure that delays are minimised moving forwards. Take care, LE
Good choice of styles Easy to order and if need to easy to…
Easy to order and if need to easy to return items. Good quality and choice of styles Definitely recommend fat face at Beverley East Yorkshire. Friendly and welcoming staff. Never disappointed Thankyou
2025年9月7日
FatFace - BEVERLEY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - BEVERLEY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - BEVERLEY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - BEVERLEY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
10 stars out of ten!!
Ok I’ll start with I hate shopping! The lady who served me was very friendly and helpful AND I even stayed to browse and bought other things m. Trust me this never happens!!
2025年8月27日
FatFace - BEVERLEY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Exceptional first class staff
I shop normally on line and use your collection service using your Beverley store. The staff there are so nice it’s a pleasure to go there. First class shop with first class staff; it always great to drop in for a browse too x
2025年8月17日
FatFace - BEVERLEY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order online
Easy to order online, lovely styles and quality clothing. The fabric is always high quality. The sizing is dependable (not the case in other shops!) and instore the staff are always friendly, welcoming and knowledgable. You set the industry standard in terms of customer care.
2025年8月11日
FatFace - BEVERLEY からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Made to feel like a thief!
I bought a t-shirt for my son in the Beverley store on Monday 11th August 2025. As I waited to pay the lady at the till asked me if a sweatshirt I had been wearing but was now carrying as it was becoming increasingly warm was actually mine. I explained it was and showed her the wear marks, etc. I was made to feel like I might be a thief! I paid for my t-shirt and left feeling deeply offended. There were other customers in the store at the time and all this was said in quite loud tones.
2025年8月11日
自発的なレビュー
FatFace - BEVERLEY からの回答
Hi Rachel,
Thank you for taking the time to share your feedback about your visit to our Beverley store on Monday, 11th August. We’re sorry to hear that you left feeling upset. We never want a customer to feel uncomfortable in our stores.
Having spoken with the store team, they have explained that they could see the sweatshirt was yours and intended the comment in a light hearted, humorous way. They believed the interaction ended with a smile from both sides. We’re sorry if this was not how it came across to you at the time, as we always aim for our conversations to be friendly and welcoming.
Thank you again for bringing this to our attention. We appreciate your feedback and will keep it in mind to ensure we get the tone right for all our customers.
Thank you, LE
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