I ordered some dresses for a wedding which came into store ( Beverley). The ladies in store helped me so much - advised a different size, managed the returns and ordering, recognised me when I came ba... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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The jeans were ordered in for me as I required short. I returned them as I found a similar pair for £18 less in M and S. Similar quality but still too high waisted
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I was looking for a denim jacket in a specific style, more boxy than too fitted. The shop assistant was so lovely, showing me all the denim jackets and I found The One. There was a blouse I had se... もっと見る
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I tried a size 14 R on in store and they were big on the waist. I then tried a 10 as no size 12 available. To my surprise they fit really well. Very flattering and comfortable. They were still a li... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
52/53 Saturday Market Place, HU17 8AA, Beverley, North Humberside, 英国
- 01482 880039
4.7
優良
194件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Really lovely helpful staff
Really lovely helpful staff, I had to return some pyjamas in exchange for a smaller size, this was done with no problems.
2024年12月14日
FatFace - BEVERLEY からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Olivia's choice
Purchased joggers and a T Shirt for my granddaughter Olivia she loves FatFace clothes. Very good quality strong colours and wash well.
2024年12月9日
FatFace - BEVERLEY からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Ordered and collected within a few days!
Delivered to shop on date expected even though initially they hadn’t thought it had come in and then have to wait another 5 days. Caused a little confusion. 2 E-mail updates same date. Seems good quality. Easy to order and collect. Regular updates.
2024年12月6日
FatFace - BEVERLEY からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fast efficient service
2024年10月30日
FatFace - BEVERLEY からの回答
Hello Pauline
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - BEVERLEY からの回答
Hello Julie
Thank you for your review.
I am so pleased to hear that you have had a positive shopping experience, and we look forward to welcoming you back soon!
Take care, LE
FatFace - BEVERLEY からの回答
Hello Jackie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Made an on line order for delivery to…
Made an on line order for delivery to my local store.
First class service when goods arrive in store. Staff are very helpful.
2024年8月16日
FatFace - BEVERLEY からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy to purchase online, quality clothing and fast…
Easy to purchase on online and fast delivery many thanks
2024年8月21日
FatFace - BEVERLEY からの回答
Hello Rebecca
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent service
Excellent service, delivered quickly with even a treat for our dog, thank you.
2024年8月19日
FatFace - BEVERLEY からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
My order was delivered to store within…
My order was delivered to store within the time frame
2024年8月19日
FatFace - BEVERLEY からの回答
Hello Janet
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great service
Unfortunately a couple of items I received in my last order weren't suitable. I returned them to my nearest FatFace shop and was refunded almost immediately. The staff are always pleasant and the clothing is excellent quality and always on trend.
2024年8月13日
FatFace - BEVERLEY からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Good support for 2 returns
2024年7月19日
FatFace - BEVERLEY からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are pleased to read your feedback regarding our returns process, and we look forward to welcoming you back soon!
Take care. -GM
Ordering was easy
Ordering was easy. Quality of all the clothes was better than anticipated. Store gave good advice and help. Brilliant styles and designs.
2024年7月15日
FatFace - BEVERLEY からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Beautifully made garments at reasonable…
Beautifully made garments at reasonable prices. Pleasant easy transaction. Great communication. Super efficient service all round. ⭐️⭐️⭐️⭐️⭐️💯
2024年6月29日
FatFace - BEVERLEY からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order and look forward to welcoming you back soon!
Take care. -GM
All good very helpful staff.
2024年6月23日
FatFace - BEVERLEY からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your order!
Take care. -GM
FatFace - BEVERLEY からの回答
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you found ordering to be easy and that the items were of great quality. I hope you continue to enjoy your shopping experience with us.
All the best, MM
FatFace - BEVERLEY からの回答
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Beverley store to be so helpful during your visit. I will be sure to pass on your lovely comments to the team. I hope you continue to enjoy your shopping experience with us.
Take care, MM
FatFace - BEVERLEY からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your Jumper!
Take care. -GM
FatFace - BEVERLEY からの回答
Good morning, Susan.
Thank you for your feedback regarding your recent online order.
We hope you love your new dress and continue to enjoy shopping with us.
Take care, JB
FatFace - BEVERLEY からの回答
Hi there,
Thank you for taking the time to leave a review. We love to hear you have had such a positive experience with us! We look forward to welcoming you back soon. Take care, LC.
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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