I ordered some dresses for a wedding which came into store ( Beverley). The ladies in store helped me so much - advised a different size, managed the returns and ordering, recognised me when I came ba... もっと見る
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The jeans were ordered in for me as I required short. I returned them as I found a similar pair for £18 less in M and S. Similar quality but still too high waisted
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I was looking for a denim jacket in a specific style, more boxy than too fitted. The shop assistant was so lovely, showing me all the denim jackets and I found The One. There was a blouse I had se... もっと見る
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I tried a size 14 R on in store and they were big on the waist. I then tried a 10 as no size 12 available. To my surprise they fit really well. Very flattering and comfortable. They were still a li... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
52/53 Saturday Market Place, HU17 8AA, Beverley, North Humberside, 英国
- 01482 880039
4.7
優良
194件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very helpful staff
Very helpful staff, ordered Jeans in store to be delivered home. Jeans are just what I was looking for in style and length.
2024年5月4日
FatFace - BEVERLEY からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
I am pleased to hear you have enjoyed using our order in store process, and love your jeans! We look forward to welcoming you back.
Take care. -GM
Friendly helpful staff at Beverley
Although the national online ordering system failed to inform me about the arrival of my order (I've give a separate review for that), I must mention the excellent service from the Beverley staff for sorting things out and finding my order. Lovely friendly staff and a pleasure to deal with ... still smiling at nearly 5pm on a Saturday is amazing! 😀
Thank you.
2024年5月11日
自発的なレビュー
FatFace - BEVERLEY からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Used click and collect so tried items…
Used click and collect so tried items and all ok
Quick anc efficient service
Well done
2024年5月2日
FatFace - BEVERLEY からの回答
Hi there,
Thank you for taking the time to leave a review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care, LC.
Staff always cheerful &helpful
Staff always cheerful &helpful. Only negative was a bit too pricey. Garment good quality well made.
2024年4月29日
FatFace - BEVERLEY からの回答
Hi there,
Thank you for taking the time to leave your review.
We are pleased to hear you have had a great experience instore.
Thank you for your feedback regarding, quality and pricing.
Take care. -GM
FatFace - BEVERLEY からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
No matter how busy the staff are always…
No matter how busy the staff are always helpful and nothing is too much trouble
2024年4月17日
FatFace - BEVERLEY からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
FatFace - BEVERLEY からの回答
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Visited the Beverley store
Visited the Beverley store. Whilst this is modestly sized, it has a good range of products and the staff are all very friendly and helpful. Well worth a visit.
2024年4月10日
FatFace - BEVERLEY からの回答
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
FatFace - BEVERLEY からの回答
Hi there, thank you for leaving us this 5* review. We are happy to hear of your great experience shopping with us. Have a lovely weekend! TS
Staff very helpful at local shop when…
Staff very helpful at local shop when error with a purchase from an outlet. Issue resolved by them.
2024年3月28日
FatFace - BEVERLEY からの回答
Hi Dee,
Thank you for leaving us your 5 star review.
I am pleased to read that your online shopping experience was a positive one and you're looking forward to shopping instore again-we can't wait to see you!
Take care, EP
Quality of goods
Seen in the shop but too long in the leg. Petite size purchased online. Perfect fit. Good quality.
2024年4月2日
FatFace - BEVERLEY からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
FatFace - BEVERLEY からの回答
Good afternoon, Carole.
Thank you for leaving us this review about your instore shopping experience. We look forward to you shopping with us again soon at our Beverley store.
Take care, JB
Great quality clothing
Excellent website to use and good selection of clothes and sizes including various trouser and cropped trouser lengths .The staff in my local store are always really helpful and knowledgeable.
2024年3月21日
FatFace - BEVERLEY からの回答
Good afternoon, Lindy.
Thank you for leaving us this review about your instore and online shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Beverley store.
Take care, JB
FatFace - BEVERLEY からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Excellent service proffesional friendly…
Excellent service proffesional friendly staff and very helpful would recommend to my family and friends
2024年3月23日
FatFace - BEVERLEY からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Well made clothes
I really like FatFace, the clothes are always well made and the materials seem quite unique and different.
Good fit, competitively priced, friendly staff in store. Would definitely recommend.
2024年3月21日
FatFace - BEVERLEY からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
I love that Fat Face clothes flatter…
I love that Fat Face clothes flatter any size and shape. Their quality is excellent and because of this, worth the money as they last for ages!!!
2024年2月11日
FatFace - BEVERLEY からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
I love this jumper.
I love this jumper, great colour and fit. Beverley shop staff always friendly and helpful.
2024年2月5日
FatFace - BEVERLEY からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Quality clothing
2024年2月4日
FatFace - BEVERLEY からの回答
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Customer service excellent, Jean sizes not
Whilst your customer service in store was excellent when I returned my items, I was really disappointed I had to return them. I found the sizes of the jeans difficult. I tried 3 sizes, 10, 12 and 14. The 10 far too small, the 12 could get on but couldn’t fasten and the 14 went on and fastened but was way too big. The style and colour of the jeans was lovely, just a shame the sizes didn’t work for me.
2024年2月3日
FatFace - BEVERLEY からの回答
Hi there,
Thank you for taking the time to leave your review.
We are so pleased to hear your feedback regarding customer service.
I am so sorry to learn that the sizing of this item was not quite right for you on this occasion. We will escalate your feedback regarding the sizing to our garment tech department for review.
If there is anything else we can support with, please do not hesitate to get in touch with our friendly customer service team.
Take care - GM
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