Nice people! Genuinely wanting customer satisfaction. And they have it, in spades. Good quality trousers. I am very pleased.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Received quite quickly but could of been earlier as received the notification the parcel was ready to collect at 6.40pm when the shop was shut.. the manager said the delivery was v late in the previou... もっと見る
企業が回答しました
Easy to order online, lovely styles and quality clothing. The fabric is always high quality. The sizing is dependable (not the case in other shops!) and instore the staff are always friendly, welcomin... もっと見る
企業が回答しました
Delivered to shop on date expected even though initially they hadn’t thought it had come in and then have to wait another 5 days. Caused a little confusion. 2 E-mail updates same date. Seems good qual... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
52/53 Saturday Market Place, HU17 8AA, Beverley, North Humberside, 英国
- 01482 880039
4.7
優良
203件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service
Unfortunately a couple of items I received in my last order weren't suitable. I returned them to my nearest FatFace shop and was refunded almost immediately. The staff are always pleasant and the clothing is excellent quality and always on trend.
2024年8月13日
FatFace - BEVERLEY からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Good support for 2 returns
2024年7月19日
FatFace - BEVERLEY からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are pleased to read your feedback regarding our returns process, and we look forward to welcoming you back soon!
Take care. -GM
Ordering was easy
Ordering was easy. Quality of all the clothes was better than anticipated. Store gave good advice and help. Brilliant styles and designs.
2024年7月15日
FatFace - BEVERLEY からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Beautifully made garments at reasonable…
Beautifully made garments at reasonable prices. Pleasant easy transaction. Great communication. Super efficient service all round. ⭐️⭐️⭐️⭐️⭐️💯
2024年6月29日
FatFace - BEVERLEY からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order and look forward to welcoming you back soon!
Take care. -GM
FatFace - BEVERLEY からの回答
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you found ordering to be easy and that the items were of great quality. I hope you continue to enjoy your shopping experience with us.
All the best, MM
FatFace - BEVERLEY からの回答
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Beverley store to be so helpful during your visit. I will be sure to pass on your lovely comments to the team. I hope you continue to enjoy your shopping experience with us.
Take care, MM
FatFace - BEVERLEY からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your Jumper!
Take care. -GM
FatFace - BEVERLEY からの回答
Good morning, Susan.
Thank you for your feedback regarding your recent online order.
We hope you love your new dress and continue to enjoy shopping with us.
Take care, JB
FatFace - BEVERLEY からの回答
Hi there,
Thank you for taking the time to leave a review. We love to hear you have had such a positive experience with us! We look forward to welcoming you back soon. Take care, LC.
Very helpful staff
Very helpful staff, ordered Jeans in store to be delivered home. Jeans are just what I was looking for in style and length.
2024年5月4日
FatFace - BEVERLEY からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
I am pleased to hear you have enjoyed using our order in store process, and love your jeans! We look forward to welcoming you back.
Take care. -GM
Friendly helpful staff at Beverley
Although the national online ordering system failed to inform me about the arrival of my order (I've give a separate review for that), I must mention the excellent service from the Beverley staff for sorting things out and finding my order. Lovely friendly staff and a pleasure to deal with ... still smiling at nearly 5pm on a Saturday is amazing! 😀
Thank you.
2024年5月11日
自発的なレビュー
FatFace - BEVERLEY からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Used click and collect so tried items…
Used click and collect so tried items and all ok
Quick anc efficient service
Well done
2024年5月2日
FatFace - BEVERLEY からの回答
Hi there,
Thank you for taking the time to leave a review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care, LC.
Staff always cheerful &helpful
Staff always cheerful &helpful. Only negative was a bit too pricey. Garment good quality well made.
2024年4月29日
FatFace - BEVERLEY からの回答
Hi there,
Thank you for taking the time to leave your review.
We are pleased to hear you have had a great experience instore.
Thank you for your feedback regarding, quality and pricing.
Take care. -GM
FatFace - BEVERLEY からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
No matter how busy the staff are always…
No matter how busy the staff are always helpful and nothing is too much trouble
2024年4月17日
FatFace - BEVERLEY からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
FatFace - BEVERLEY からの回答
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
FatFace - BEVERLEY からの回答
Hi there, thank you for leaving us this 5* review. We are happy to hear of your great experience shopping with us. Have a lovely weekend! TS
Staff very helpful at local shop when…
Staff very helpful at local shop when error with a purchase from an outlet. Issue resolved by them.
2024年3月28日
FatFace - BEVERLEY からの回答
Hi Dee,
Thank you for leaving us your 5 star review.
I am pleased to read that your online shopping experience was a positive one and you're looking forward to shopping instore again-we can't wait to see you!
Take care, EP
Quality of goods
Seen in the shop but too long in the leg. Petite size purchased online. Perfect fit. Good quality.
2024年4月2日
FatFace - BEVERLEY からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
FatFace - BEVERLEY からの回答
Good afternoon, Carole.
Thank you for leaving us this review about your instore shopping experience. We look forward to you shopping with us again soon at our Beverley store.
Take care, JB
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