Ordered , a beige coat 🧥 Which I love from minute I saw it new it had mine , it didn't disappoint very warm all lined and perfect for when winter days come and a absolute amazing price at £145 De... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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I collected from the shop. I was kept informed when my parcel would arrive. Unfortunately I had to return items as they weren't suitable. Staff were very helpful and there was no problem. I would reco... もっと見る
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Received quite quickly but could of been earlier as received the notification the parcel was ready to collect at 6.40pm when the shop was shut.. the manager said the delivery was v late in the previou... もっと見る
企業が回答しました
Delivered to shop on date expected even though initially they hadn’t thought it had come in and then have to wait another 5 days. Caused a little confusion. 2 E-mail updates same date. Seems good qual... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
52/53 Saturday Market Place, HU17 8AA, Beverley, North Humberside, 英国
- 01482 880039
4.8
優良
213件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Staff always cheerful &helpful
Staff always cheerful &helpful. Only negative was a bit too pricey. Garment good quality well made.
2024年4月29日
FatFace - BEVERLEY からの回答
Hi there,
Thank you for taking the time to leave your review.
We are pleased to hear you have had a great experience instore.
Thank you for your feedback regarding, quality and pricing.
Take care. -GM
FatFace - BEVERLEY からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
No matter how busy the staff are always…
No matter how busy the staff are always helpful and nothing is too much trouble
2024年4月17日
FatFace - BEVERLEY からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
FatFace - BEVERLEY からの回答
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
FatFace - BEVERLEY からの回答
Hi there, thank you for leaving us this 5* review. We are happy to hear of your great experience shopping with us. Have a lovely weekend! TS
Staff very helpful at local shop when…
Staff very helpful at local shop when error with a purchase from an outlet. Issue resolved by them.
2024年3月28日
FatFace - BEVERLEY からの回答
Hi Dee,
Thank you for leaving us your 5 star review.
I am pleased to read that your online shopping experience was a positive one and you're looking forward to shopping instore again-we can't wait to see you!
Take care, EP
Quality of goods
Seen in the shop but too long in the leg. Petite size purchased online. Perfect fit. Good quality.
2024年4月2日
FatFace - BEVERLEY からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
FatFace - BEVERLEY からの回答
Good afternoon, Carole.
Thank you for leaving us this review about your instore shopping experience. We look forward to you shopping with us again soon at our Beverley store.
Take care, JB
Great quality clothing
Excellent website to use and good selection of clothes and sizes including various trouser and cropped trouser lengths .The staff in my local store are always really helpful and knowledgeable.
2024年3月21日
FatFace - BEVERLEY からの回答
Good afternoon, Lindy.
Thank you for leaving us this review about your instore and online shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Beverley store.
Take care, JB
FatFace - BEVERLEY からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Excellent service proffesional friendly…
Excellent service proffesional friendly staff and very helpful would recommend to my family and friends
2024年3月23日
FatFace - BEVERLEY からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Well made clothes
I really like FatFace, the clothes are always well made and the materials seem quite unique and different.
Good fit, competitively priced, friendly staff in store. Would definitely recommend.
2024年3月21日
FatFace - BEVERLEY からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
I love that Fat Face clothes flatter…
I love that Fat Face clothes flatter any size and shape. Their quality is excellent and because of this, worth the money as they last for ages!!!
2024年2月11日
FatFace - BEVERLEY からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
I love this jumper.
I love this jumper, great colour and fit. Beverley shop staff always friendly and helpful.
2024年2月5日
FatFace - BEVERLEY からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Quality clothing
2024年2月4日
FatFace - BEVERLEY からの回答
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Customer service excellent, Jean sizes not
Whilst your customer service in store was excellent when I returned my items, I was really disappointed I had to return them. I found the sizes of the jeans difficult. I tried 3 sizes, 10, 12 and 14. The 10 far too small, the 12 could get on but couldn’t fasten and the 14 went on and fastened but was way too big. The style and colour of the jeans was lovely, just a shame the sizes didn’t work for me.
2024年2月3日
FatFace - BEVERLEY からの回答
Hi there,
Thank you for taking the time to leave your review.
We are so pleased to hear your feedback regarding customer service.
I am so sorry to learn that the sizing of this item was not quite right for you on this occasion. We will escalate your feedback regarding the sizing to our garment tech department for review.
If there is anything else we can support with, please do not hesitate to get in touch with our friendly customer service team.
Take care - GM
Friendly, helpful staff
The Sales Assistant was so helpful and knowledgeable when I was trying to find the perfect jeans. Only moan is that it was too hot in the shop!
2024年1月31日
FatFace - BEVERLEY からの回答
Hello Caroline
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Love FatFace
I love shopping at Fatface . The clothes are always my kind of fashion and good quality. Staff are always friendly and helpful
2024年1月18日
FatFace - BEVERLEY からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are pleased to hear your feedback on your purchases, and that you have had such lovely experiences at one of our stores.
We hope you love your purchases and look forward to welcoming you back soon.
Take care. -GM
Delivered on time and the delivery man…
Delivered on time and the delivery man was really polite and friendly
Returned 2 items and the shop assistant was really good
Couldn’t fault the service
2024年1月17日
FatFace - BEVERLEY からの回答
Good Afternoon Kerry,
Thank you for taking the time to leave us a review!
I am glad to hear you have had such a positive experience when shopping with us! I will make sure this feedback is passed on, we appreciate such kind words from our customers.
We look forward to welcoming you back soon!
Kind Regards, JW
Great clothes
Great clothes, last for ages and really comfy. Staff always friendly at the Beverley shop and willing to help.
2024年1月3日
FatFace - BEVERLEY からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
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