Ordered , a beige coat 🧥 Which I love from minute I saw it new it had mine , it didn't disappoint very warm all lined and perfect for when winter days come and a absolute amazing price at £145 De... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
I collected from the shop. I was kept informed when my parcel would arrive. Unfortunately I had to return items as they weren't suitable. Staff were very helpful and there was no problem. I would reco... もっと見る
企業が回答しました
Received quite quickly but could of been earlier as received the notification the parcel was ready to collect at 6.40pm when the shop was shut.. the manager said the delivery was v late in the previou... もっと見る
企業が回答しました
Delivered to shop on date expected even though initially they hadn’t thought it had come in and then have to wait another 5 days. Caused a little confusion. 2 E-mail updates same date. Seems good qual... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
52/53 Saturday Market Place, HU17 8AA, Beverley, North Humberside, 英国
- 01482 880039
4.8
優良
213件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
FatFace - BEVERLEY からの回答
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
a swimming costume that is always good to wear
Just really pleased to get the colours I wanted (green and pink) on a costume that felt good to touch and great to wear. Really looking forward to the swim now! (wild...wouldn't risk the chlorine mis-shaping it etc)
2023年5月7日
FatFace - BEVERLEY からの回答
Thank you for your 5* comments. We are thrilled to hear that you have had a positive shopping experience with us! - RS
FatFace - BEVERLEY からの回答
Hi Alison
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy to order
Easy to order , good quality items that arrived to pick up from store sooner than expected.
2023年5月3日
FatFace - BEVERLEY からの回答
Hi Kathleen
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - BEVERLEY からの回答
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - BEVERLEY からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Lovely Staff and great quick efficient service!
The staff in the Beverley branch are lovely and so helpful. I've been searching for a long across the body bag for a while now and this one's amazing and leather too! Great purchase and had lots of comments about it too!
2023年4月24日
FatFace - BEVERLEY からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Impressed. I collected my poncho from the Beverley…
I collected my poncho from the Beverley shop and was very impressed by the friendliness and efficiency of the staff. My dog also received a treat.
2023年4月27日
FatFace - BEVERLEY からの回答
Hi Sue,
Thank you so much for this review!
It's so great to hear that both you and your dog had a great experience in store. I hope you enjoy your new poncho.
Have a lovely day!
JH
Really approachable and friendly staff
Really approachable and friendly staff. Nice store too
2023年4月20日
FatFace - BEVERLEY からの回答
Hello Helen, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS
Excellent quality items
Excellent quality items. Easy shopping will buy from this company again.
2023年4月1日
FatFace - BEVERLEY からの回答
Thankyou for your review, we are happy to hear your experience with us was easy, we hope to see you again soon. BP
FatFace - BEVERLEY からの回答
Thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with the service you have received! Have a great day – LB
Fast service and easy to order
2023年3月21日
FatFace - BEVERLEY からの回答
Good afternoon, Julie
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about the service you received. I am so pleased to hear that your order arrived quickly. We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
The staff where very friendly when I…
The staff where very friendly when I went to collect my click and collect order
2023年3月16日
FatFace - BEVERLEY からの回答
Hello Carolyn, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Click and Collect is back - thank you
So pleased click and collect has come back, the team at the Beverley store are so friendly and helpful and the service is excellent
2023年3月17日
FatFace - BEVERLEY からの回答
Hi there,
Thank you for taking the time to leave this wonderful review. I am glad that you enjoyed your shopping experience in our Beverley Store. I will be sure to pass your comments on. Best Wishes DW
Ordered shoe racks. Got socks instead.
Ordered shoe racks. Received 2 pair of generic socks instead. 😑 many reviews and happened to many people. Reported to my credit card company. Goodluck!
2023年2月18日
自発的なレビュー
FatFace - BEVERLEY からの回答
Hello Mike, I'm really sorry to hear this. I've sent you an email requesting some more information, so that we can look into this further for you. - SK
I returned faulty goods to my local…
I returned faulty goods to my local store, Beverley. They gave me a gift voucher to buy again online. Super people and great service here. I then had a problem with my online order and needed to use the chat line. Ryan was very patient and sorted the problem, then put through my order for me. Great service and a super Beverley store and staff, too.
2023年2月26日
自発的なレビュー
FatFace - BEVERLEY からの回答
Hi Madeleine,
Thank you for taking the time to leave this lovely review. I am glad you had a great service at our Beverley Store and that Ryan went above and beyond to sort the problems you had with your online order. I will be sure to pass your comments on.
Have a lovely afternoon. DW
I ordered for Click & Collect and it…
I ordered for Click & Collect and it was there the next day, excellent service!
2022年11月24日
FatFace - BEVERLEY からの回答
Good Evening
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great evening.
Take care, EP
Purchased online
Purchased online , great communication and items arrived quickly and as usual were great .
Wether you shop online or in store FatFace is great value and so nice .
Staff in Beverley store are fantastic.
2022年11月11日
FatFace - BEVERLEY からの回答
Thank you so much for your kind review! We strive on giving the best service to our customers so to receive these comments is amazing. Your comments will be fed back to our incredible team in store! - RS
Friendly helpful service
2022年11月6日
FatFace - BEVERLEY からの回答
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
FatFace - BEVERLEY からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a good weekend!
EP
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