Nice people! Genuinely wanting customer satisfaction. And they have it, in spades. Good quality trousers. I am very pleased.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Received quite quickly but could of been earlier as received the notification the parcel was ready to collect at 6.40pm when the shop was shut.. the manager said the delivery was v late in the previou... もっと見る
企業が回答しました
Easy to order online, lovely styles and quality clothing. The fabric is always high quality. The sizing is dependable (not the case in other shops!) and instore the staff are always friendly, welcomin... もっと見る
企業が回答しました
Delivered to shop on date expected even though initially they hadn’t thought it had come in and then have to wait another 5 days. Caused a little confusion. 2 E-mail updates same date. Seems good qual... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
52/53 Saturday Market Place, HU17 8AA, Beverley, North Humberside, 英国
- 01482 880039
4.7
優良
203件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
FatFace - BEVERLEY からの回答
Hi Charlie, Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Best Wishes, LE
I went to my local store to try this on…
I went to my local store to try this on but this jumpsuit wasn't available which was frustrating, so I ordered it online. It arrived quickly and I like it. A good fit, nice fabric, good shape, not too bad a price and I know I will wear it this summer.
2022年4月23日
FatFace - BEVERLEY からの回答
Hi Angela, I am so pleased you were able to get hold of the jumpsuit you were after! Take care, LE
What’s not to like…
What’s not to like…. Great clothes, great staff. Great service.
Fatface, my favourite brand, bar none.
2022年3月30日
FatFace - BEVERLEY からの回答
Hi Paul,
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day! EG
I love FatFace
I love FatFace - their designs and colours. The staff in my local branch are also really lovely and offer excellent customer service.
The only reason for not giving 5 stars was: I had to send a dress back recently because the sewing around the neck was not the same on both sides, it was poorly done so it didn't match and looked odd when worn. Such a shame as the rest of the dress was beautiful.
2022年3月22日
FatFace - BEVERLEY からの回答
Hi Nadine
Thank you for your review and positive comments. I was sorry to hear that this particular dress was not up to our usual high quality standards. Please accept my apologies for this.
When our warehouse team receive your return they will process a full refund of what you paid for it. Have a lovely evening. MJ
Amelia sweatshirt dress
Really lovely piece of clothing size twelve fits perfectly am thinking about buying the same piece in green
2022年2月28日
FatFace - BEVERLEY からの回答
Hi Chris, Thank you for the 5 star review on your recent purchase, great to hear how pleased you are with your new item and that you might treat yourself to another one. Have a great day, LM
FatFace - BEVERLEY からの回答
Good Afternoon,
Thank you so much for the 5 star review, so pleased you had a great experience in the Beverley Shop. Take care, LM
Great Customer Service
I was very surprised and pleased with Fatface customer service at the Beverley store ( East Yorkshire) I had had serious family issues which delayed my return of some shoes which were too small. I was shown a lot of kindness and understanding about my situation which was amazing !! It really improved my day !! I will not hesitate to go back to them again to shop !!!
2022年2月4日
FatFace - BEVERLEY からの回答
Hi Deborah,
Thank you for your 5* review. I am happy to hear that our Beverley store were so accommodating. I will pass your lovely comments onto the store. Have a great week. Many thanks-AB.
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