I have visited a number of Fat Face stores around the UK. The staff are generally friendly and show an interest in customers. However, this is not the experience I have recently had more than once i... もっと見る
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The staff were very helpful, patient and friendly. We were looking for a shirt for my mum, and they were so helpful in choosing the right one. The service was excellent, and we really appreciated thei... もっと見る
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The online experience was great. The instore staff were fantastic, the items are a good quality and at great prices.
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recently picked up a dress from FatFace in Bromley, and I’m genuinely impressed. The design is beautiful, simple yet elegant and it fits so comfortably that it’s perfect for all-day wear. The fabric... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit 225B Upper Mall, The Glades Shopping Centre, BR1 1DN, Bromley, Kent, 英国
- 02082 904457
4.7
優良
250件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The manager at the Bromley store is so…
The manager at the Bromley store is so friendly and kind. 5star every time!
2023年9月4日
自発的なレビュー
FatFace - BROMLEY 2 からの回答
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
Bromley store
The ladies who work in our Bromley store are just lovely. Always very friendly and helpful. It is a pleasure to shop there.
2023年8月25日
FatFace - BROMLEY 2 からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Ordering was very easy
Ordering was very easy , collection was quick and simple. Loved the grey sparkle shirt. Great for wearing over a t-shirt and with a pair of jeans .
2023年8月24日
FatFace - BROMLEY 2 からの回答
Good afternoon, Karen
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about the items you ordered. We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Great shopping experience all around!
Staff were so nice, friendly and helpful, very happy with clothes and fit.
2023年8月18日
FatFace - BROMLEY 2 からの回答
Good Morning
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Pretty must have fabrics
Pretty must have fabrics, accurate sizing, washes well. Friendly Staff. The in store experience cannot be beaten. Customer service is everything to me, I am always disappointed with on-line shopping.
2023年8月21日
FatFace - BROMLEY 2 からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Always very friendly and efficient…
Always very friendly and efficient staff. The merchandising could be a bit better ion occasions but it's a minor issue
2023年8月20日
FatFace - BROMLEY 2 からの回答
Hello, thank you for your 5* review regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – LB
FatFace - BROMLEY 2 からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
The staff at Bromley
The staff at Bromley. Offered some lovely suggestions about using colour. Thank you X
2023年8月16日
FatFace - BROMLEY 2 からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
The shop assistants at the Bromley FF…
The shop assistants at the Bromley FF shop are lovely and always very helpful!!
2023年8月14日
FatFace - BROMLEY 2 からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
I love this shop for quality and…
I love this shop for quality and customer care. The sale assistant was very helpful,explained all about return process of sales items. They opened on front of me my delivery order(don't remember that was done before) that I can try and return if something doesn't fit.
The main think they do stylish and clean changing rooms. We'll done.
2023年8月7日
FatFace - BROMLEY 2 からの回答
Good afternoon, Karina
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Bromley store.
Take care, JB
Helpful staff
2023年8月9日
FatFace - BROMLEY 2 からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
FatFace - BROMLEY 2 からの回答
Hi Jo
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely staff.
The sales staff in the Bromley FatFace are very helpful and polite, always met with a cheery greeting.
2023年7月12日
FatFace - BROMLEY 2 からの回答
Good morning, FatFace customer
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Bromley store.
Take care, JB
Easy and pleasant transaction.
2023年7月11日
FatFace - BROMLEY 2 からの回答
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Great experience in FatFace Bromley…
Great experience in FatFace Bromley today. The crew were fantastic and knew just what I needed. Their sizing advice was spot on! I love my new tops especially the turtle vest - it is going to be prefect for my new adventure at the turtle sanctuary. Can't wait to visit you again when I'm back in the country at Christmas. Keep being awesome MJ & Ang. What a great team.
2023年7月5日
自発的なレビュー
FatFace - BROMLEY 2 からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Lovely team
Lovely team, helpful and friendly as always. Always have plenty of time to help and advise.
2023年6月30日
自発的なレビュー
FatFace - BROMLEY 2 からの回答
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great customer experience
Had a really good shopping experience in the Bromley Store. Sandy helped me choose clothes to suit my colouring and body shape. I will definitely be going back. Thanks Sandy!
2023年6月8日
自発的なレビュー
FatFace - BROMLEY 2 からの回答
Hi Twinky
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely dungarees served by a very…
Lovely dungarees served by a very helpful young man! Made my day
2023年6月21日
自発的なレビュー
FatFace - BROMLEY 2 からの回答
HI Colette thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Friendly and informative staff gave me…
Friendly and informative staff gave me advice as to how to order a product on line when the store did not have my size in the trainers I liked. The online experience was easy and the goods arrived swiftly and are of an exceptional quality and very comfortable.
2023年5月31日
FatFace - BROMLEY 2 からの回答
Hi Roy
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
great men's checked shirts
great men's checked shirts, excellent quality, very helpful service
2023年6月12日
自発的なレビュー
FatFace - BROMLEY 2 からの回答
Hi Peter
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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