recently picked up a dress from FatFace in Bromley, and I’m genuinely impressed. The design is beautiful, simple yet elegant and it fits so comfortably that it’s perfect for all-day wear. The fabric... もっと見る
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I shop at the Bromley FatFace store. I find the staff very helpful and supportive. They adopt a positive approach and nothing is too much trouble . There is a comfortable feel about the store . The cl... もっと見る
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The customer service assistant (male) at the Bromley branch was so helpful and attentive. He helped me make a decision and made me feel that he was glad i purchased from Fat Face. I went to collect i... もっと見る
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The staff have been always friendly, approachable and helpful. Definitely 5☆ customer service. Some shops need to take a leaf out of their books because they have the skills yo deal with customers... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit 225B Upper Mall, The Glades Shopping Centre, BR1 1DN, Bromley, Kent, 英国
- 02082 904457
4.8
優良
234件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I like getting my clothes from fat face…
I like getting my clothes from fat face you do plus size and you have the room they are to small just enough room lovely
2023年9月26日
FatFace - BROMLEY 2 からの回答
Hello
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care,
EP
Buying online
For the first time, bought online and collected in store. Seamless process and store staff very helpful. Good quality product with a discount.... Might do this again 😄
2023年9月17日
FatFace - BROMLEY 2 からの回答
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Lovely quality and great fit
I saw the dresses online and wanted to check out quality and colours so called into local store. Lovely quality and true to size. Staff friendly and store set out so you could see stock easily. Will definitely shop here again.
2023年9月10日
FatFace - BROMLEY 2 からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Very positive
Very positive, outgoing and professional personnel...It's a pleasure walking to your store checking for items on sales or new collection (little bit too pricy)
2023年9月13日
自発的なレビュー
FatFace - BROMLEY 2 からの回答
Hello there
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Bromley store - this is great to hear. Take care, LE
Fantastic Branch Managers!
Fantastic service from the branch manager of London Waterloo and Bromley Kent.
I somehow clicked the wrong branch when ordering my sandals for click and collect and between them they sorted it out and emailed me which was totally unexpected. I am very grateful to them both.
2023年9月5日
FatFace - BROMLEY 2 からの回答
Hello there
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our stores, - this is great to hear. Take care, LE
Easy to use website and very impressive…
Easy to use website and very impressive delivery time. The first order I had to return via a ship and again very good service.
2023年9月1日
FatFace - BROMLEY 2 からの回答
Hello Jo
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Angie and team at Fat Face Bromley…
Angie and team at Fat Face Bromley branch are all fantastic, incredibly upbeat and helpful. I have been shopping in there for years; as a single girl and now as a married Mum. I always know when I go in there I will leave uplifted after a friendly chat with Ange and a bag of lovely clothes. A shopping experience I look forward to and even more so now with a temperamental toddler in tow. Couldn’t ask for more!
2023年8月31日
FatFace - BROMLEY 2 からの回答
Hi Tanya, thank you for your kind words. I'll make sure that your lovely feedback gets back to Angie and the Bromley team, and it's great that our products are living up to our standards every time. I hope you like your new Poppy Longline top! Take care, CD
Very swift and easy online service
Very swift and easy online service. I recently did click and collect on a sale item which arrived in 3 days over the recent Bank Holiday.
All previous interactions I've had with staff and customer services have been positive.
2023年8月27日
FatFace - BROMLEY 2 からの回答
Hi Jake
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Helpful and friendly staff
2023年8月27日
FatFace - BROMLEY 2 からの回答
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
The manager at the Bromley store is so…
The manager at the Bromley store is so friendly and kind. 5star every time!
2023年9月4日
自発的なレビュー
FatFace - BROMLEY 2 からの回答
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
Bromley store
The ladies who work in our Bromley store are just lovely. Always very friendly and helpful. It is a pleasure to shop there.
2023年8月25日
FatFace - BROMLEY 2 からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Ordering was very easy
Ordering was very easy , collection was quick and simple. Loved the grey sparkle shirt. Great for wearing over a t-shirt and with a pair of jeans .
2023年8月24日
FatFace - BROMLEY 2 からの回答
Good afternoon, Karen
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about the items you ordered. We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Great shopping experience all around!
Staff were so nice, friendly and helpful, very happy with clothes and fit.
2023年8月18日
FatFace - BROMLEY 2 からの回答
Good Morning
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Pretty must have fabrics
Pretty must have fabrics, accurate sizing, washes well. Friendly Staff. The in store experience cannot be beaten. Customer service is everything to me, I am always disappointed with on-line shopping.
2023年8月21日
FatFace - BROMLEY 2 からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Always very friendly and efficient…
Always very friendly and efficient staff. The merchandising could be a bit better ion occasions but it's a minor issue
2023年8月20日
FatFace - BROMLEY 2 からの回答
Hello, thank you for your 5* review regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – LB
FatFace - BROMLEY 2 からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
The staff at Bromley
The staff at Bromley. Offered some lovely suggestions about using colour. Thank you X
2023年8月16日
FatFace - BROMLEY 2 からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
The shop assistants at the Bromley FF…
The shop assistants at the Bromley FF shop are lovely and always very helpful!!
2023年8月14日
FatFace - BROMLEY 2 からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
I love this shop for quality and…
I love this shop for quality and customer care. The sale assistant was very helpful,explained all about return process of sales items. They opened on front of me my delivery order(don't remember that was done before) that I can try and return if something doesn't fit.
The main think they do stylish and clean changing rooms. We'll done.
2023年8月7日
FatFace - BROMLEY 2 からの回答
Good afternoon, Karina
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Bromley store.
Take care, JB
Helpful staff
2023年8月9日
FatFace - BROMLEY 2 からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
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