The usual great quality and value from FatFace. Shop staff were very helpful, and it's really useful to be able to assess the material, fit and quality before purchase.
企業が回答しました

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The usual great quality and value from FatFace. Shop staff were very helpful, and it's really useful to be able to assess the material, fit and quality before purchase.
企業が回答しました
Due to very limited store space locally FatFace only seem to stock jeans in very dark blue in my size (hint we don’t all want dark blue!) I ordered a pair online. There was a two day delay to be able... もっと見る
企業が回答しました
Staff were (eventually) helpful, although a bit too much in-house banter upon entry! Not enough stock so forced to buy items online & go to shop to collect because of FF's delivery charges. More item... もっと見る
企業が回答しました
I had an issue with my last order from Fatface so I rang their customer helpline and spoke to Jo who was absolutely fantastic, she simply could not have been more helpful or reassuring. My issue was... もっと見る
企業が回答しました
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
7/8 Market Street, CB2 3PA, Cambridge, Cambridgeshire, 英国
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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The usual great quality and value from FatFace. Shop staff were very helpful, and it's really useful to be able to assess the material, fit and quality before purchase.

FatFace - CAMBRIDGE 2 からの回答
Nice style, good fit. Like collect option. Helpful and polite staff in shop.

FatFace - CAMBRIDGE 2 からの回答
I had an issue with my last order from Fatface so I rang their customer helpline and spoke to Jo who was absolutely fantastic, she simply could not have been more helpful or reassuring. My issue was sorted within 10 minutes. Faultless.

FatFace - CAMBRIDGE 2 からの回答
Once again an excellent good fitting shirt from Fatface.

FatFace - CAMBRIDGE 2 からの回答

FatFace - CAMBRIDGE 2 からの回答

FatFace - CAMBRIDGE 2 からの回答
In the past, I have purchased women’s clothing from FatFace shops on the high street and was happy with the quality. Looked at some men’s clothes in the Cambridge branch and was interested to find out that Tall/Big clothes for men are available online. After placing an order for 5 products and paying the unavoidable home delivery charge, it was very pleasing (and a relief) that all the clothes were a great fit. Though on the costly side, the delivery service was excellent.

FatFace - CAMBRIDGE 2 からの回答

FatFace - CAMBRIDGE 2 からの回答

FatFace - CAMBRIDGE 2 からの回答
Ordered on a Friday to collect from store “by Sunday 3pm”. Went the following Tuesday to collect, after having had a text to say it was there.
They said it wasn’t there, and there were lots of people getting texts even when the parcel hadn’t arrived. I will not be using click and collect again!

FatFace - CAMBRIDGE 2 からの回答

FatFace - CAMBRIDGE 2 からの回答
Appalling customer service. My wife returned with garment to ask for a paper receipt which they had failed to provide and they refused. Worse, the man behind the counter was hostile, deeply unpleasant and accusatory, suggesting I was somehow trying to cheat the company! The worst example of customer service I've ever experienced and am taking this up with Head Office.

FatFace - CAMBRIDGE 2 からの回答
Purchased Marie V Neck jumper in Ivory
From Cambridge store. I was delighted with the jumper, excellent quality and fit.
I was told that the jumper also came in a teal colour, which I purchased on line.
Quick delivery.
Very helpful lady in store, Ana.
Overall very impressed with my visit.

FatFace - CAMBRIDGE 2 からの回答
Very efficient service. Collected in store where the staff were very helpful. Loved what I bought.

FatFace - CAMBRIDGE 2 からの回答

FatFace - CAMBRIDGE 2 からの回答
I had no trouble returning my items in the shop, the assistant was very friendly and helpful.

FatFace - CAMBRIDGE 2 からの回答
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