I recently bought three dresses and two pairs of wide-legged cropped trousers from FatFace, and I’m really pleased with my purchase. Everything fits perfectly, and the quality is excellent. The orderi... もっと見る
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Due to very limited store space locally FatFace only seem to stock jeans in very dark blue in my size (hint we don’t all want dark blue!) I ordered a pair online. There was a two day delay to be able... もっと見る
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Items arrived at the shop very quickly. Very nice staff at the shop, incredibly helpful and respectful. Items of good quality and true to size. It's not the first time I order online from them (I also... もっと見る
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Staff were (eventually) helpful, although a bit too much in-house banter upon entry! Not enough stock so forced to buy items online & go to shop to collect because of FF's delivery charges. More item... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
7/8 Market Street, CB2 3PA, Cambridge, Cambridgeshire, 英国
- 01223 354794
4.7
優良
144件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
It was fine
It was fine. I found the hat I wanted and purchased it. The sales clerk put it in a bag and I took it away.
Of course, it was on sale the week after I bought it, but I needed a sun hat.
2026年8月2日
FatFace - CAMBRIDGE 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - CAMBRIDGE 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - CAMBRIDGE 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Quick delivery and good quality
Items arrived at the shop very quickly. Very nice staff at the shop, incredibly helpful and respectful. Items of good quality and true to size. It's not the first time I order online from them (I also returned items in the past, the refund was quick and the whole process trustworthy). One of the very few shops I trust.
2026年7月19日
FatFace - CAMBRIDGE 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Beautiful Clothes That Fit Perfectly
I recently bought three dresses and two pairs of wide-legged cropped trousers from FatFace, and I’m really pleased with my purchase. Everything fits perfectly, and the quality is excellent. The ordering process was easy, and the service was outstanding from start to finish. I’ll definitely be shopping with FatFace again!
2026年6月30日
FatFace - CAMBRIDGE 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fatface never lets you down
Wonderful shop great range and choice as always fatface quality never lets you down
Found three new shirts a tshirt and shorts I don't know what it is but seems more choice when away probably just the holiday mood lol small problem the very chatty manager serving us left our shorts out of bag luckily changing into new outfit in cambridge was able to go back show email Receipt and get shorts but we had to walk all the way back from our riverside seats with our jug of pimms near by and not once home or a drive back another day wouldnt have made the visit so good
2026年6月7日
FatFace - CAMBRIDGE 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - CAMBRIDGE 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
FatFace - CAMBRIDGE 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Great quality clothes, made to last.
The usual great quality and value from FatFace. Shop staff were very helpful, and it's really useful to be able to assess the material, fit and quality before purchase.
2026年4月24日
FatFace - CAMBRIDGE 2 からの回答
Hello! Thanks so much for your lovely 5* review. We’re delighted to hear you enjoyed your shopping experience and can’t wait to welcome you back again soon.
LE
FatFace - CAMBRIDGE 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Helpful and polite staff
Nice style, good fit. Like collect option. Helpful and polite staff in shop.
2026年3月31日
FatFace - CAMBRIDGE 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Superb customer service
I had an issue with my last order from Fatface so I rang their customer helpline and spoke to Jo who was absolutely fantastic, she simply could not have been more helpful or reassuring. My issue was sorted within 10 minutes. Faultless.
2026年3月7日
FatFace - CAMBRIDGE 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Once again an excellent good fitting…
Once again an excellent good fitting shirt from Fatface.
2026年1月28日
FatFace - CAMBRIDGE 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - CAMBRIDGE 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - CAMBRIDGE 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - CAMBRIDGE 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Quality clothes for men with Tall/Big fits
In the past, I have purchased women’s clothing from FatFace shops on the high street and was happy with the quality. Looked at some men’s clothes in the Cambridge branch and was interested to find out that Tall/Big clothes for men are available online. After placing an order for 5 products and paying the unavoidable home delivery charge, it was very pleasing (and a relief) that all the clothes were a great fit. Though on the costly side, the delivery service was excellent.
2025年12月15日
FatFace - CAMBRIDGE 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - CAMBRIDGE 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - CAMBRIDGE 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Avoid using click and collect
Ordered on a Friday to collect from store “by Sunday 3pm”. Went the following Tuesday to collect, after having had a text to say it was there.
They said it wasn’t there, and there were lots of people getting texts even when the parcel hadn’t arrived. I will not be using click and collect again!
2025年12月6日
FatFace - CAMBRIDGE 2 からの回答
We’re really sorry for the problems with your order and the frustration this caused. Your feedback has been shared with our team. If you require further assistance, please do let us know.
Thank you, LE
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