Due to very limited store space locally FatFace only seem to stock jeans in very dark blue in my size (hint we don’t all want dark blue!) I ordered a pair online. There was a two day delay to be able... もっと見る
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The usual great quality and value from FatFace. Shop staff were very helpful, and it's really useful to be able to assess the material, fit and quality before purchase.
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Staff were (eventually) helpful, although a bit too much in-house banter upon entry! Not enough stock so forced to buy items online & go to shop to collect because of FF's delivery charges. More item... もっと見る
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I had an issue with my last order from Fatface so I rang their customer helpline and spoke to Jo who was absolutely fantastic, she simply could not have been more helpful or reassuring. My issue was... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
7/8 Market Street, CB2 3PA, Cambridge, Cambridgeshire, 英国
- 01223 354794
4.6
優良
138件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I had no trouble returning my items. in…
I had no trouble returning my items in the shop, the assistant was very friendly and helpful.
2025年9月9日
FatFace - CAMBRIDGE 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - CAMBRIDGE 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
My experience was fine I ordered flip…
My experience was fine I ordered flip flops online and they were delivered to my local fat face and I brought some earrings as their sale is very good
2025年8月16日
FatFace - CAMBRIDGE 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy online purchase
Easy online purchase with collection from shop . Good price quality hat.
2025年8月15日
FatFace - CAMBRIDGE 2 からの回答
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Mixed review
Staff were (eventually) helpful, although a bit too much in-house banter upon entry!
Not enough stock so forced to buy items online & go to shop to collect because of FF's delivery charges. More items should be in the sale too, I'm a returning customer who is not that impressed tbh
2025年7月5日
FatFace - CAMBRIDGE 2 からの回答
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
FatFace - CAMBRIDGE 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Have a great day. Take care, CM
Great service at Cambridge Fatface
Charlie and his colleague at the Cambridge store were helpful, attentive and helpful in giving me great customer service today. Charlie was so positive about his role and how much he enjoys working at Fatface it was a real endorsement of the company. Congratulations to the team at Cambridge store for creating such a positive work environment.
2025年5月15日
自発的なレビュー
FatFace - CAMBRIDGE 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
First time ordering online, rather see jeans first
Due to very limited store space locally FatFace only seem to stock jeans in very dark blue in my size (hint we don’t all want dark blue!) I ordered a pair online. There was a two day delay to be able to collect, partially because an email timed at 10:34 didn’t arrive until after my lunch.
Jeans are slightly darker than I expected, but acceptable. However minor gripe they appear to be slightly longer than my previous pair, leading to discovering my choice of footwear had led to wearing a hole in hems on my first wearing. However I’m not one who likes immaculate jeans, so a bit of character to them immediately!
2025年4月29日
FatFace - CAMBRIDGE 2 からの回答
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Reliability
Reliability: it arrived early and the whole process of ordering was easy and friendly. The item is great.
2025年4月18日
FatFace - CAMBRIDGE 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good , trustworthy company
Efficient on line orders . Returned one item to store and it was refunded quickly. Staff helpful.
2025年4月12日
FatFace - CAMBRIDGE 2 からの回答
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely staffs in this branch
Lovely staffs in this branch. Always helpful and attending. Been here several time to collect my orders. Happy with my purchases and my experience here. Will always come back. Thank you😊
2025年3月22日
FatFace - CAMBRIDGE 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Cambridge FatFace branch staff is…
Cambridge FatFace branch staff is always very friendly and helpful. Easy either for the orders collection point, as well as return procedures. Products very comfortable, meet the expectation. Many thanks, Aga
2025年3月18日
FatFace - CAMBRIDGE 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Love fatface sales
Love fatface sales, always genuine reductions, in-store staff always polite and friendly
2025年3月6日
FatFace - CAMBRIDGE 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CT
FatFace - CAMBRIDGE 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - CAMBRIDGE 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
What a nice store
We are regular visitors of this shop but was away for a while. When visited last week we met this lovely person who was extremely helpful but professional. He is an asset to your organisation. Grant, if you are reading this, thank you so much for making our visit special. See you again
2024年12月17日
自発的なレビュー
FatFace - CAMBRIDGE 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - CAMBRIDGE 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - CAMBRIDGE 2 からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great colour and fit!
Bought these to go with a couple of pairs I bought last year... slightly lighter weight but the fit is consistent and the colour fills a gap between the navy and stone pairs I already have... great quality too.
2024年10月13日
FatFace - CAMBRIDGE 2 からの回答
Hello John
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good online experience
Good online experience. Collected from Cambridge on day stated.
Professional and pleasant experience.
2024年10月5日
FatFace - CAMBRIDGE 2 からの回答
Hello Vivienne
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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