Always had good experiences with Fatface, only criticism is size 6 in quite a few styles tend to come up larger, so its hit and miss. Customer services for online and in shop purchases have alwa... もっと見る
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所在地
所在地を変更Unit LG67 & R507 39 The Hayes, St Davids Dewi Sant, CF10 1GA Cardiff, Glamorgan, GB
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I went in to see what Fatface had in their shop. Love their material and stuff. Ended up buying a fleece jumper for my daughter which was on sale. Quality of the fleece was soft and the colour was goo... もっと見る
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Quality: Defective material on mens FF Polo Shirt (H59-451), appeared after 1st wash , item never worn, small hole adjacent to pocket This is the second time! Quality is definitely getting worse in... もっと見る
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Excellent service, quick delivery and great in store service. Great lightweight down jacket with a hood - most important. I don’t wear coats when I’m driving but wanted something lightweight which was... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit LG67 & R507 39 The Hayes, St Davids Dewi Sant, CF10 1GA, Cardiff, Glamorgan, 英国
- 02920 667139
4.6
優良
159件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The server ( think his name was Rod
The server ( think his name was Rod? ) was exceptional he was welcoming and very informative, I don’t visit Cardiff often but he was a stand out Welshman! Well done.
2023年12月22日
自発的なレビュー
FatFace - CARDIFF 3 からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely clothes which fit well
Lovely clothes which fit well. Click and collect always prompt and easy to use. Friendly staff.
2023年12月14日
自発的なレビュー
FatFace - CARDIFF 3 からの回答
Hello Sue
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - CARDIFF 3 からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Fantastic customer service
Fantastic customer service! I went to the Cardiff store to return/exchange items. The staff were helpful and friendly, giving much needed assistance with size and style. Many thanks!
2023年11月13日
FatFace - CARDIFF 3 からの回答
Hi Andrew, thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! CD
Always good clothing
2023年11月12日
FatFace - CARDIFF 3 からの回答
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The website is clear and easy to use
The website is clear and easy to use. Click and collect worked very well. The items were of excellent quality and looked exactly as expected, so overall very good value and service.
2023年11月15日
FatFace - CARDIFF 3 からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
FatFace - CARDIFF 3 からの回答
Hello
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
The staff are really helpful and polite
2023年11月1日
FatFace - CARDIFF 3 からの回答
Hello Pauline
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Received my order quickly, fabulous quality …
Fat face clothing never disappoints with it’s choice of colours and designs which are well made and excellent quality 5*so happy with my purchases
2023年11月4日
FatFace - CARDIFF 3 からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
FatFace - CARDIFF 3 からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
FatFace - CARDIFF 3 からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great quality
Great quality, brilliant price and quick delivery. Can't get better than FatFace.
2023年10月25日
FatFace - CARDIFF 3 からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
FatFace - CARDIFF 3 からの回答
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Grufydd was so helpful over and above…
Grufydd was so helpful over and above what was expected. I had my little Sheltie with me so it was a flying visit and he was so nice to her as well. He is a credit to your firm.
2023年10月28日
自発的なレビュー
FatFace - CARDIFF 3 からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Friendly and helpful service in store
Friendly and helpful service at the shop when I collected my order.
Disappointed that it wasn’t available sooner so I had to make a special journey to collect it.
2023年10月17日
FatFace - CARDIFF 3 からの回答
Hello, thank you for your positive review regarding your recent purchase.
I am pleased to read that your online shopping experience was a positive one although I'll be sure to pass your feedback on to the relevant teams for future consideration.
I hope you look forward to shopping with us in the future. Take care – LB
Lovely staff very friendly and polite…
Lovely staff very friendly and polite the service was great
Nice to have staff that talk to you x
2023年10月11日
FatFace - CARDIFF 3 からの回答
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Sienna winter coat
Good quality coat. Very pleased. No problem ordering. A bit pricey but was given discount in the shop on collection as cost was 20%off since I purchased a few days before online. I thought this excellent and good customer service as was delivery to shop, keeping you informed via email on delivery and shop assistant who dealt with me.
2023年9月23日
FatFace - CARDIFF 3 からの回答
Hello Caroline
Thank you for your review.
I am so pleased to hear of your recent experience with us. I will ensure this is passed onto the appropriate department for future consideration.
EP
Lovely staff at store
Lovely staff at store - gave me good service despite one till being down
2023年9月29日
FatFace - CARDIFF 3 からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Easy to order quick delivery
2023年9月4日
FatFace - CARDIFF 3 からの回答
Hello, Thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with the service you have received. Have a Great day – KS
Love the quality and fashionable styles…
Love the quality and fashionable styles and colours
2023年8月29日
FatFace - CARDIFF 3 からの回答
Hi Elaine
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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