Love FatFace. They closed my local store but I always pop in when I’m in Chi or Soton! I started on bags but I have expanded my collection to hoodies and, on my last visit, snaffled me a pair of flip... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Brilliant staff in Fatface Chichester. Always friendly and helpful. Recently had to take back a pink denim type jacket which I ordered on line because the wrong size had been sewn in it. All sorted ou... もっと見る
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Always friendly in store, willing to help etc (the ladies in particular as I haven't really interacted much with the guy who works there). Use the shop often so know it is a consistent standard and ca... もっと見る
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A good experience as always. It would be good if they kept some petite sizes in store. Staff nice and helpful at Chichester branch.
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
83 East Street, PO19 1HA, Chichester, West Sussex, 英国
- 01243 539731
4.7
優良
191件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Helpful friendly staff
2023年11月20日
FatFace - CHICHESTER 2 からの回答
Hello Gabby thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The ordering on line was uncomplicated…
The ordering on line was uncomplicated and easy.
The collection from my local shop in Chichester was also easy and greeted and served by pleasant staff.
2023年11月2日
FatFace - CHICHESTER 2 からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Fatface, Good place
1. Friendly staff, not to pushy.
2. Store well laid out. Ladies section at the front. I like that 😀
3. Good sales. I always look in the sale rail.
4. Good quality clothing.
5. I love the accessories in Fatface. Especially the leather bags & belts.
6. Overall I like Fatface goods
2023年10月19日
FatFace - CHICHESTER 2 からの回答
Hello, Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us. Take care – KS
Very efficient service.
2023年10月23日
FatFace - CHICHESTER 2 からの回答
Hi Karen
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good quality item and true to size.
2023年10月26日
FatFace - CHICHESTER 2 からの回答
Hello, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS
We love Fat Face in our family
We love Fat Face in our family, it`s our 1st choice alongside Next.
2023年10月12日
FatFace - CHICHESTER 2 からの回答
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Excellent
Always friendly people in store and also so easy to order online and customer service always really good and speedy delivery.
2023年10月16日
FatFace - CHICHESTER 2 からの回答
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS
This shop always looks interesting and…
This shop always looks interesting and well staffed.
2023年9月16日
FatFace - CHICHESTER 2 からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
The Fat Face Team both online and in…
The Fat Face Team both online and in the local Chichester shop are easy to work with and very helpful
2023年9月4日
FatFace - CHICHESTER 2 からの回答
Thank you for your 5* review regarding your recent visit to our Chichester store. It is great to read such positive comments regarding our lovely Customer Experience Team and store crew. Have a lovely day! LB
Delivery to shop…
Slow delivery to shop rang several times to customer service. It arrived eventually but too late for a present
2023年8月27日
FatFace - CHICHESTER 2 からの回答
Good afternoon,
Thank you for taking the time to leave your review.
I am so sorry that your delivery to store was slower than expected, although I am so happy that this is now with you.
My apologies for any inconvenience caused in this matter.
Take care, MM
Helpful member of staff
Used click and collect from your Chichester branch. Unfortunately the boots I ordered were difficult to put on due to no zip. The young girl was very helpful and kind.
2023年8月31日
FatFace - CHICHESTER 2 からの回答
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
Very good style reaches out to all age…
Very good style reaches out to all age groups , lm in my early seventies and so is my husband we both wear fatface and we enjoy the sale time when we can grab a bargain , thankyou .
2023年8月23日
FatFace - CHICHESTER 2 からの回答
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
Chino shorts fit lovely and in the…
Chino shorts fit lovely and in the sale, u fortunately dress wasn't right for me, so returned.
2023年8月25日
FatFace - CHICHESTER 2 からの回答
Good afternoon, Sue
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about the items you ordered. I trust you found our returns process easy and hassle free?
Take care, JB
Very helpful and friendly staff
2023年8月18日
FatFace - CHICHESTER 2 からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
FatFace - CHICHESTER 2 からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Efficient service
Order online followed by efficient emails informing me of when to collect.
2023年8月9日
FatFace - CHICHESTER 2 からの回答
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! - RS
FatFace - CHICHESTER 2 からの回答
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Dungarees are a perfect fit and length…
Dungarees are a perfect fit and length ordering so easy and picked up in store a couple of days later
2023年8月6日
FatFace - CHICHESTER 2 からの回答
Hello, Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - KS
Style
Style, fabrics, colourways all great by me. The TALL fitting is the best thing for me as I am large and dislike shirts which do not reach my trousers.
2023年7月27日
FatFace - CHICHESTER 2 からの回答
Good Morning Ian,
Thank you for leaving us this review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you continue to enjoy shopping with us. Take care – JW
Thank you Gideon for fantastic one to…
Thank you Gideon for fantastic one to one service......he is very much a people person and made me feel very welcome......
2023年8月1日
自発的なレビュー
FatFace - CHICHESTER 2 からの回答
Good Morning
Thank you for your review.
I am so pleased to hear that you received your items quickly.
We hope you love your new items!
EP
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