Really enjoyed my time instore, love the new range they had, the service was brilliant Bella was excellent. Will definitely be back 5star
企業が回答しました
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レビュアーのコメントを見てみましょう
Excellent shopping experience! Delivered following day and both the Simone dress and the gorgeous waistcoat were the usual great quality garments, superbly styled and great fit. Kept well advised on... もっと見る
企業が回答しました
Superstar service , The team here are brilliant, Fast , Friendly & Efficient ! This was our 4th pick up, So it’s great to see such high standards maintained over different dates ! Managed to get... もっと見る
企業が回答しました
Shorts in sale ordered online and picked up in store. Kept up to date on progress of order and delivered to the store on time. Friendly, helpful staff in store on collection. All good.
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
69 George Street, EH2 2JG, Edinburgh, Lothian, 英国
- 01312 251568
4.7
優良
194件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Lovely staff
Lovely staff. Very friendly and helpful. Clothing is of great quality and lovely colours for this season.
Well worth a visit.
Thankyou
2024年4月12日
FatFace - EDINBURGH からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Loved the style and quality and that I…
Loved the style and quality and that I could order a Tall size.
I ordered the wrong size but was able to return via a shop readily and arranged a replacement in the right size on line.
Deliveries all happened quickly.
2024年4月15日
FatFace - EDINBURGH からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our service, and are happy with your order. We look forward to welcoming you back soon.
Take care. -GM
FatFace - EDINBURGH からの回答
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased that you are enjoying your new order and that collection was ready in a timely manner. I hope you continue to enjoy our products as much as we do.
All the best, MM
FatFace - EDINBURGH からの回答
Good morning,
Thank you for taking the time to post your review.
I am so pleased that you find the crew in our Edinburgh store to be so helpful when you visit and that you are loving your new dress. I hope you continue to enjoy your visit to our stores.
All the best, MM
Great customer service
Great customer service. Was served by very and friendly professional staff member.
2024年3月27日
FatFace - EDINBURGH からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Easy to pick up the parcel
2024年3月21日
FatFace - EDINBURGH からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Nice collection of Bags and Footwear
i bought a bag and couple of footwear for summer. The quality of bag is very good and I am looking forward to wearing my footwear in summer and my upcoming holiday.
2024年2月15日
FatFace - EDINBURGH からの回答
Good Morning,
Thank you for taking the time to leave us a review!
I am so happy to hear you are loving the quality of our clothing, we appreciate your kind words so much!
We cannot wait to be welcoming you back soon!
Kind Regards, JW
FatFace - EDINBURGH からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Perfect fit slim fit jeans
Good quality jeans and I like that recycled fabric is used. Nice fit and click and collect to store perfect ☺️
2024年2月2日
FatFace - EDINBURGH からの回答
Good Afternoon Jenny,
Thank you for taking the time to leave us a review!
I am happy to hear you enjoy using our online service and that you are loving the quality of our clothing! We really appreciate your positive feedback in regards to our overall service, we love to hear this from our customers!
We look forward to welcoming you back!
Kind Regards, JW
I am extremely HAPPY with my new Fat…
I am extremely HAPPY with my new Fat Face purchade.Yipeeee It's a coat which was on sale. thank you
2024年1月25日
FatFace - EDINBURGH からの回答
Good morning,
Thank you for taking the time to leave us your review.
I am so pleased that you are loving the quality of your new order and that you found this in the sale. I hope you continue to love our products as much as we do.
All the best, MM
Peace of mind that items can be…
Peace of mind that items can be returned to local store.Speedy delivery of quality goods.
2024年1月9日
FatFace - EDINBURGH からの回答
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Great quality clothing
Great quality clothing, great service, friendly staff and really brilliant sale.
2024年1月10日
FatFace - EDINBURGH からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Excellent service
2024年1月8日
FatFace - EDINBURGH からの回答
Hi Doug,
Thank you for taking the time to leave a review. We love to hear you have had such a positive experience with us! We look forward to welcoming you back soon. Take care, LC.
Great selection!
2023年12月30日
FatFace - EDINBURGH からの回答
Good Afternoon Jane,
Thank you for taking the time to leave us a review!
I am happy to hear you are enjoying the selection we have available at the moment, we appreciate such positive feedback from our customers!
We look forward to welcoming you back soon!
Kind Regards, JW
FatFace - EDINBURGH からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
FatFace - EDINBURGH からの回答
Good Afternoon Julie,
Thank you for taking the time to leave us a review.
I am so happy to hear you are happy with the quality of the items you have received and that they got with you so quickly!
We look forward to welcoming you back soon!
Kind Regards, JW
FatFace - EDINBURGH からの回答
Hello Heather
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent customer service
2023年12月14日
FatFace - EDINBURGH からの回答
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased that you encountered great customer service in our Edinburgh store. I will be sure to pass on your comments to the team.
All the best, MM
Best Hoodies out there
I have been buying Fat Face hoodies for over 20 years, they are really good quality & when/if they fade I wear them when I’m gardening
2023年11月30日
FatFace - EDINBURGH からの回答
Hello, Thank you for leaving us this review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you continue to enjoy shopping with us. Take care – KS
Such a helpful young lady. 😘
I went to Edinburgh Fatface with my returns, all were too big, and having looked online, there were none my size. When I explained this to the girl she sort out my size in the fort Kinnaird branch for the next day, and had them put by. She also got one of the cardigans from their stock. When I got to Fort Kinnaird branch, they had so much more, I ended up with three jumpers and a pair of gloves, my daughter bought gloves too. A very successful trip. So thank you to the girl that served me.
2023年12月9日
FatFace - EDINBURGH からの回答
Good afternoon, Ruth.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Edinburgh store.
Take care, JB
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