Usually shop in store, was away so ordered online to pick up at my local store. Easy ordering and kept informed of progress, picked up and helpful staff at Evesham store helped me with another purchas... もっと見る
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所在地
所在地を変更Unit 14 The Valley, Evesham Country Park, WR11 4TP Evesham, Worcestershire, GB
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That not quite true that I choose the next store as my email clearly stated’ Good news, your parcel is in our Evesham store ready for collection. Then it continues saying ‘ if collecting from a Next... もっと見る
企業が回答しました
Well popped into the Evesham store for shorts and came out with a skirt and shirt ! Anna and Sharon were brilliant. They helped with ideas and different garments. It was like having a personal shop... もっと見る
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Ordering online is so easy… managed to get some lovely jackets and a jumper in the Outlet so they were in the sale and then had them delivered to store so no p&p!!!
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit 14 The Valley, Evesham Country Park, WR11 4TP, Evesham, Worcestershire, 英国
- 01386 443928
4.7
優良
114件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very friendly and professional staff
Very friendly and professional staff, especially Lisa who couldn’t be more helpful, she always greets us with a welcoming smile and is a credit to her employer
Liam Mullen
2025年5月26日
自発的なレビュー
FatFace - EVESHAM からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Have a great day. Take care, CM
Online ordering
Ordered on line and collected in store, tried item on in store .very pleased with fit and quality but did need to size down luckily I had read previous reviews so had done this when ordering.
2025年5月13日
FatFace - EVESHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - EVESHAM からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good clothes and good service.
Love the clothes, my husband now wears their extra long shirts which are hard to find elsewhere and the online service is very efficient.
2025年2月28日
自発的なレビュー
FatFace - EVESHAM からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
An Arlie top for all occasions
I love the Arlie range of tops. Excellent quality, comfortable to wear, great looking, easy to wash (and afterwards looks like new) and ideal for casual and smart-casual wear. Very friendly and efficient staff at Evesham too.
2025年1月29日
FatFace - EVESHAM からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I have not received my order yet !
I have now received a message to say it is ready to collect ! I am disappointed it took so long to be available but happy it has finally arrived for collection and thank fat face for their help 😊
2024年12月14日
FatFace - EVESHAM からの回答
Thank you for taking the time to leave your review. I am sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Super service
I’d seen this scarf in one of the fat face shops and couldn’t decide. Later on I ordered it online and got a very speedy delivery
2024年12月8日
FatFace - EVESHAM からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - EVESHAM からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Staff friendly and helpful when…
Staff friendly and helpful when collecting order and shopping in store
2024年12月7日
FatFace - EVESHAM からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - EVESHAM からの回答
Hello Joanne, Thank you for taking the time to leave your review. I am sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
That not quite true that I choose the…
That not quite true that I choose the next store as my email clearly stated’ Good news, your parcel is in our Evesham store ready for collection. Then it continues saying ‘ if collecting from a Next Store you can also enter the parcel ID into a self service post’.
When I was asked to pay for postage or collect from a store I clearly remember selecting the Evesham Fatface store. As you can see the email I received is confusing as it says it’s arrived in your store.
2024年11月18日
自発的なレビュー
FatFace - EVESHAM からの回答
Good morning,
I am so sorry for the confusion you had when placing an order with us. If there is anything we can help with please email fatfacereviews@mail.fatface.com and a member of our team will be happy to help!
Take care,
CT
FatFace - EVESHAM からの回答
Hello!
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - EVESHAM からの回答
Hello Stuart
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - EVESHAM からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Lovely Geo print black and white…
Lovely Geo print black and white trousers. True to size and great they do Long leg options. Fast delivery. Thank you
2024年7月4日
FatFace - EVESHAM からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We’re so happy to hear you love your Trousers, and received your order promptly! We look forward to welcoming you back soon.
Take care.- GM
Excellent service
Speedy delivery to local store. Correct sizing. Just the right colour to add to my collection of Mawes shorts.
Excellent service from both Lisa and Faith at Fat Face Evesham.
2024年7月8日
FatFace - EVESHAM からの回答
Hi Tom
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Online to in store.
Usually shop in store, was away so ordered online to pick up at my local store. Easy ordering and kept informed of progress, picked up and helpful staff at Evesham store helped me with another purchase. Great quality as usual and choose my size knowing it will fit perfectly,
2024年6月25日
FatFace - EVESHAM からの回答
Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! CD
Staff at Evesham always…
Staff at Evesham always friendly,helpful and extremely efficient. Very pleased with top I’d bought in sale . Saw lots of lovely for the summer season .
2024年5月20日
FatFace - EVESHAM からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Item I ordered delivered to store for…
Item I ordered delivered to store for pick up was easy to arrange and pick up .
2024年4月30日
FatFace - EVESHAM からの回答
Hi there,
Thank you for taking the time to leave a review. We love to hear you have had such a positive experience with us! We look forward to welcoming you back soon. Take care, LC.
A great atmosphere in a shop with good…
A great atmosphere in a shop with good stock for everyone and very helpful staff.
2024年5月7日
自発的なレビュー
FatFace - EVESHAM からの回答
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased that you had such an enjoyable visit to our Evesham store and that you found the crew to be so helpful. I hope you continue to enjoy your shopping experience with us.
All the best, MM
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