Love, Love, love my white shirt & cobalt blue shirt both same style, perfect fit size 14, I bought one in the shop at Evesham Twyford Country Park, the staff are sooo lovely & helpful, I loved it sooo... もっと見る
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所在地
所在地を変更Unit 14 The Valley, Evesham Country Park, WR11 4TP Evesham, Worcestershire, GB
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The assistant was pleasant and helpful, my purchase is lovely, cannot beat fat face for stylish flip flops, I get them every year, quality is excellent. Notwithstanding the above the main reason for s... もっと見る
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Usually shop in store, was away so ordered online to pick up at my local store. Easy ordering and kept informed of progress, picked up and helpful staff at Evesham store helped me with another purchas... もっと見る
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That not quite true that I choose the next store as my email clearly stated’ Good news, your parcel is in our Evesham store ready for collection. Then it continues saying ‘ if collecting from a Next... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit 14 The Valley, Evesham Country Park, WR11 4TP, Evesham, Worcestershire, 英国
- 01386 443928
4.8
優良
124件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
That not quite true that I choose the…
That not quite true that I choose the next store as my email clearly stated’ Good news, your parcel is in our Evesham store ready for collection. Then it continues saying ‘ if collecting from a Next Store you can also enter the parcel ID into a self service post’.
When I was asked to pay for postage or collect from a store I clearly remember selecting the Evesham Fatface store. As you can see the email I received is confusing as it says it’s arrived in your store.
2024年11月18日
自発的なレビュー
FatFace - EVESHAM からの回答
Good morning,
I am so sorry for the confusion you had when placing an order with us. If there is anything we can help with please email fatfacereviews@mail.fatface.com and a member of our team will be happy to help!
Take care,
CT
FatFace - EVESHAM からの回答
Hello!
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - EVESHAM からの回答
Hello Stuart
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - EVESHAM からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Lovely Geo print black and white…
Lovely Geo print black and white trousers. True to size and great they do Long leg options. Fast delivery. Thank you
2024年7月4日
FatFace - EVESHAM からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We’re so happy to hear you love your Trousers, and received your order promptly! We look forward to welcoming you back soon.
Take care.- GM
Excellent service
Speedy delivery to local store. Correct sizing. Just the right colour to add to my collection of Mawes shorts.
Excellent service from both Lisa and Faith at Fat Face Evesham.
2024年7月8日
FatFace - EVESHAM からの回答
Hi Tom
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Online to in store.
Usually shop in store, was away so ordered online to pick up at my local store. Easy ordering and kept informed of progress, picked up and helpful staff at Evesham store helped me with another purchase. Great quality as usual and choose my size knowing it will fit perfectly,
2024年6月25日
FatFace - EVESHAM からの回答
Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! CD
Staff at Evesham always…
Staff at Evesham always friendly,helpful and extremely efficient. Very pleased with top I’d bought in sale . Saw lots of lovely for the summer season .
2024年5月20日
FatFace - EVESHAM からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Item I ordered delivered to store for…
Item I ordered delivered to store for pick up was easy to arrange and pick up .
2024年4月30日
FatFace - EVESHAM からの回答
Hi there,
Thank you for taking the time to leave a review. We love to hear you have had such a positive experience with us! We look forward to welcoming you back soon. Take care, LC.
A great atmosphere in a shop with good…
A great atmosphere in a shop with good stock for everyone and very helpful staff.
2024年5月7日
自発的なレビュー
FatFace - EVESHAM からの回答
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased that you had such an enjoyable visit to our Evesham store and that you found the crew to be so helpful. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Ordered on line and picked up click and…
Ordered on line and picked up click and collect. Very easy process, local store I collected from were exceptionally friendly and helpful
2024年4月8日
FatFace - EVESHAM からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Lovely jumper
Lovely jumper, great price and delivered to store for collection fast and free.
2024年3月23日
FatFace - EVESHAM からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We’re so happy to hear you love your jumper, and have enjoyed using our Click and Collect service. We look forward to welcoming you back soon!
Take care.- GM
Today I visited Fat Face at Evesham…
Today I visited Fat Face at Evesham Country Park. I received excellent customer service from Lisa. She was so polite, professional and extremely helpful. I am so impressed to have been treated so well and provided with all the help and advice I needed.
Lisa is a credit to your company. Thank you.
2024年3月6日
自発的なレビュー
FatFace - EVESHAM からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Sizes are smaller than specified
Sizes are smaller than specified. My build hasn't changed but I had to have a XXXL as opposed to XXL & even then it wasn't a loose fit. Worried it'll shrink even more in the wash 😨
2024年2月5日
FatFace - EVESHAM からの回答
Good Morning Chris,
Thank you for taking the time to leave us a review!
I am sorry to hear it wasn't quite the right fit for you on this occasion! I have passed this feedback on to the relevant department to be looked into.
We really appreciate your feedback regarding your order and hope to be welcoming you back soon!
Kind Regards, JW
Quick efficient delivery
Quick and efficient delivery - amazing staff at store when I collected. Great customer service!
2024年2月9日
FatFace - EVESHAM からの回答
Good afternoon,
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LC
Excellent quality.
Ordered on line & collected in store. Not because it’s free to store but so I can have a browse. Staff lovely & just love fat face.
2024年2月9日
FatFace - EVESHAM からの回答
Good Morning,
Thank you for taking the time to leave us a review!
I am glad to hear you have had such a positive experience when shopping with us! I will make sure this feedback is passed on, we appreciate such kind words from our customers.
We look forward to welcoming you back soon!
Kind Regards, JW
Evesham’s lovely staff
Staff are always really helpful I couldn’t return a parcel at the store so the cashier actually helped me fill out the form and did up parcel ready to send for me .
2024年1月24日
FatFace - EVESHAM からの回答
Hi Amanda,
Thank you for taking the time to leave a review.
I’m happy to hear you had such a lovely experience at one of our stores. I will pass this feedback on so the store can be recognised! We look forward to welcoming you back soon.
Take care, LC.
The girls are always really polite
The girls are always really polite, helpful,friendly and go above and beyond! Also lovely that they recognise you for a chat makes the world of difference and a shopping experience personal and happy
2024年1月8日
FatFace - EVESHAM からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
A good days shop.
Every aspect of your shop has been a pleasurable experience for my wife and I.
2024年1月5日
自発的なレビュー
FatFace - EVESHAM からの回答
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you encountered such a good experience in our Evesham store. I hope you continue to have a great shopping experience with us.
All the best, MM
Great service and quality
The purchases I have made on line have been so smooth and faultless. Sizes and colours are perfect.
In store purchases have also been a great experience, so friendly and professional.
2023年12月28日
FatFace - EVESHAM からの回答
Hello Michael
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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