Usually shop in store, was away so ordered online to pick up at my local store. Easy ordering and kept informed of progress, picked up and helpful staff at Evesham store helped me with another purchas... もっと見る
企業が回答しました
所在地
所在地を変更Unit 14 The Valley, Evesham Country Park, WR11 4TP Evesham, Worcestershire, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
That not quite true that I choose the next store as my email clearly stated’ Good news, your parcel is in our Evesham store ready for collection. Then it continues saying ‘ if collecting from a Next... もっと見る
企業が回答しました
Well popped into the Evesham store for shorts and came out with a skirt and shirt ! Anna and Sharon were brilliant. They helped with ideas and different garments. It was like having a personal shop... もっと見る
企業が回答しました
Ordering online is so easy… managed to get some lovely jackets and a jumper in the Outlet so they were in the sale and then had them delivered to store so no p&p!!!
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit 14 The Valley, Evesham Country Park, WR11 4TP, Evesham, Worcestershire, 英国
- 01386 443928
4.7
優良
114件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Exceptional
Exceptional staff as they refunded an online purchase & replaced another in a different size. Helpful, friendly & nothing was too much trouble..
2023年5月29日
FatFace - EVESHAM からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Great sales staff.
Great sales staff.. Very very helpful and friendly.. Just like service used to be.. Great clothes and very dog friendly.. What a lovely shopping experience.. Well done
2023年6月2日
自発的なレビュー
FatFace - EVESHAM からの回答
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - EVESHAM からの回答
Hi Emma
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely clothes
Lovely clothes, easy online service and free easy returns to fat face Evesham. Really friendly happy staff, always no problem returning items to this store, with helpful staff. Very happy. Thank you.
2023年4月28日
FatFace - EVESHAM からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
I like Fatface but ...
I like Fatface but ordering into store didn't meet my expectations. No acknowledgement to say my parcel had arrived and despite me calling to check and being told my parcel had arrived , when I went to collect the following day there was more confusion as to whether it was actually there or not ? It turned out that it was..
2023年4月20日
FatFace - EVESHAM からの回答
Good afternoon, Jason
Thank you for taking the time to leave us this review.
Of course. I totally understand your frustration, please be assured your custom and feedback is important to us.
With the relaunch of Click n' Collect, as you can imagine we still have a few issues to iron out. Our team continue to work very hard to prevent these kind of issues from happening, to ensure our customers have a great experience shopping online with us. I am sure your next purchase with us will run smoothly and we look forward to you shopping with us again soon. JB
Love fat face clothes
Fat Face, always great fit. If the description says L. M or S. it’s exactly that.
2023年4月16日
FatFace - EVESHAM からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
I rang the store and they had my size…
I rang the store and they had my size in stock. They put it away for me while i drove over to collect it
2023年4月15日
FatFace - EVESHAM からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Prompt delivery to the Evesham shop I…
Prompt delivery to the Evesham shop I chose.
The staff very helpful when I went to collect my order.
2023年3月26日
FatFace - EVESHAM からの回答
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Lovely sales staff 🤩
2023年1月15日
自発的なレビュー
FatFace - EVESHAM からの回答
Good Afternoon
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Great service by a cheerful assistant…
Great service by a cheerful assistant Only went in store for a pair of socks but came away with a pair of boots as well
2023年1月6日
自発的なレビュー
FatFace - EVESHAM からの回答
Thank you so much for your 5* review! We hope that you love your new items and we will be more than happy to share this with our amazing team in store! - RS
Alway well made products and excellent…
Alway well made products and excellent customer service
2022年12月4日
FatFace - EVESHAM からの回答
Hi Glenn, Thank you for your review. So great to hear such good feedback. CD
Good choice of clothing
Good choice of clothing in my size .
Clothing is well sized and not skimpy
Staff very friendly and helpful
2022年10月29日
自発的なレビュー
FatFace - EVESHAM からの回答
Good Afternoon Sarah
Thank you for sharing your recent experience in our Evesham store with us. Please be assured that I have passed this onto the crew members involved for you.
EP
Excellent service from sho to delivery
2022年8月30日
FatFace - EVESHAM からの回答
Good afternoon,
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the service you received. Have a lovely day! - ES
Helpful and friendly staff
I visited this store looking for a particular dress that I’d seen on line. Unfortunately, the dress was out of stock in the colour I wanted. The shop assistant was extremely helpful and friendly; she ordered this for me in store and arranged delivery to my home address. It was a positive experience for me and a fine example of great customer service. Thank you 😊
2022年8月21日
FatFace - EVESHAM からの回答
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Lovely hoodie, fantastic Customer Service
Lovely hoodie, ordered online as not In stock in my local store, it arrived quickly but faulty. Have bought lots from Fatface and never had problems with the quality before, took it back in store and the super helpful and friendly staff quickly refunded and reordered another one which was sent directly to my home free of charge. Fantastic service and the final hoodie is perfect, lightweight great for all weather, love it!
2022年8月13日
FatFace - EVESHAM からの回答
Good afternoon, Lucy
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again our store soon.
Take care, JB
I bought 2 pairs of chino’s one of…
I bought 2 pairs of chino’s one of which was clearly under a 20% discount. When I went to pay I was told it was only the shorts, this was totally unclear.
I did pay full price for both as it’s what I wanted & rate the quality. When I wanted to take the clip type hangers holding the chino was told “not allowed to have the hangers” really strange & this has not happened to me at other stores, a bit disappointing.
2022年6月28日
自発的なレビュー
FatFace - EVESHAM からの回答
Hi Bob
Thank you for taking the time to leave a review. I am sorry that it was not made clear which items had 20% off and that you could not keep the hanger. I will certainly feed this back to the store to make it clearer in future. In the meantime I am glad you love the quality of our items and hope you love the chinos.
Have a wonder full day :) DW
Fatface Evesham branch
I love shopping at Fatface Evesham branch . Staff are always veer helpful and polite. I find the clothes sometimes overpriced given the material and where it is made but on the whole good selection and trendy in terms of latest fashion.
2022年6月14日
FatFace - EVESHAM からの回答
Good Morning Valdimira
Thank you for your 5* review.
I am so pleased to hear of your recent experience in our Evesham store. Please be assured that this will be passed onto the crew members involved for you.
Have a lovely day.
EP
Lovely staff
The staff at Evesham are always so helpful and friendly. For someone who is self-conscious and hates shopping it is so good that staff go the extra mile to make you feel at ease and help with making good choices. Thank you
2022年5月31日
FatFace - EVESHAM からの回答
Good Afternoon Rosa
Thank you for your 5* review.
I am so pleased to hear of your recent experience in our Evesham store.
Please be assured that I have passed this onto the crew members involved for you.
EP
Fabulous customer service
Once I had found what I was looking for, the assistant went and found them in another colour from the back of the store. Excellent customer service.
2022年3月14日
FatFace - EVESHAM からの回答
Hi Tracey
Great to hear about your visit to our Evesham store and that you were able to get what you were looking for. I will pass on your comments to the team there. Enjoy your day. MJ
Great choice top quality
My local fatface store is located at The Valley Evesham, the staff in this store are amazing, so friendly and helpful, the customer service is brilliant , the store itself is spotless and always looks tidy and cared for, the choice of the clothing is great considering it isn’t a huge shop, it saves me a trip into a town centre and parking is free with no time limit, I would recommend this store 😊
2022年3月12日
FatFace - EVESHAM からの回答
Hi Gail
Thank you for your 5 star review. It's wonderful to hear that enjoy visiting our Evesham store so much. Great to know that the team there are doing a great job looking after you and providing you with what you need. I will pass your very positive feedback onto them. Have a lovely day. MJ
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。