Staff were really patient with my decision. Slippers are very fluffy ( gorgeous) but I felt came up on the small side. I ordered my normal size in case they fitted better than the next size up to chec... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
It is such a lovely atmosphere walking into FatFace in Godalming High Street. The staff are always friendly, welcoming and extremely helpful. The shop has been set-up really nice and I love the style... もっと見る
企業が回答しました
What a fantastic customer experience at the Godalming store! Jessie & her team are so friendly, helpful & knowledgeable. Jessie knows the stock so well, & showed me pieces I’d not noticed and helpe... もっと見る
企業が回答しました
Easy online and helpful, friendly in store service. I bought the dungarees (baggy, easy to wear soft denim and deceptively feminine,) which are a great price and my usual purchase of three for the p... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
54/56 High Street, GU7 1DY, Godalming, Surrey, 英国
- 01483 527549
4.7
優良
138件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fabulous experience in Fat Face Godalming
Popped into the store today and had such a positive experience. The Manager, Jessie was so helpful and friendly. Would definitely recommend xx
2024年8月28日
自発的なレビュー
FatFace - GODALMING からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Jessie is amazing!
Jessie is amazing! She made my experience in the store so much more pleasurable! She was welcoming and always had a bounce in her step! Great asset to your company! Will definitely visit again! Thank you x
2024年8月28日
自発的なレビュー
FatFace - GODALMING からの回答
Hello Joanne
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fabulous service at Godalming ...
Staff so helpful at Godalming FatFace Left holiday shopping to last minute, just called the store and Jessie found exactly what I was looking for in my size. Thank you so much. Fabulous service.
2024年8月22日
自発的なレビュー
FatFace - GODALMING からの回答
Hi Jackie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - GODALMING からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely atmosphere in store with the…
Lovely atmosphere in store with the best staff. Really attentive and knowledgeable. Especially Jessie and Kelly.
2024年8月15日
自発的なレビュー
FatFace - GODALMING からの回答
Hi Samuel,
Thank you for taking the time to leave a review.
I’m happy to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care, LC.
Always lovely…
It is always lovely to go into Godalming FatFace!! The staff are lovely and super helpful. It is an all round wonderful
Experience!!! xxx
2024年8月6日
FatFace - GODALMING からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
FatFace - GODALMING からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear your feedback regarding quality and fit. We hope you love your order!
Take care.- GM
My local branch did not have what I…
My local branch did not have what I wanted in my size so the Manager (?) checked availability online. I ordered and all went smoothly. I collected the item from my local store, Godalming.
2024年7月7日
FatFace - GODALMING からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order!
Take care. -GM
Always a great purchase from fat face
Always a great purchase from fat face. Friendly staff always
2024年7月13日
FatFace - GODALMING からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Still hasn’t arrived in store…
2024年6月27日
FatFace - GODALMING からの回答
Good morning, Arron.
Thank you for taking the time to leave us your review and I am sorry to read that you have not received your order.
I've taken a further look into this for you and can see that you have already contacted us at customer services regarding this.
Please accept my apologies for any disappointment that we have caused you and thank you for your patience. JB
Good quality clothes for a reasonable price
My experience at this Fat Face is always positive. Friendly, helpful staff. Good range of clothing at reasonable prices. Store is always neat and organized. Frequent sales.
2024年6月12日
FatFace - GODALMING からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Love FatFace cloths and very happy with…
Love FatFace cloths and very happy with the online services as I don't always get a chance to get to our local store- but the staff are always friendly when I do. Love the new trouser ranges - and would love to see more cropped trousers for summer like there were a few years back !
2024年5月29日
FatFace - GODALMING からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our service. We
hope you love your order, and look forward to welcoming you back soon!
Take care. -GM
FatFace - GODALMING からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order and look forward to welcoming you back soon.
Take care. -LA
Wonderful shopping experience in Godalming FatfaceI shop in different branches of Fatface…
I shop in different branches of Fatface but Godalming is special. Jessie and the team are all so friendly, cheerful and helpful. I always feel they have time for you and are so happy to help advise and make suggestions. When I was in on Saturday I had seen their lovely interactions with other customers and it is a joy to behold when so often staff in other retail outlets can make you feel as if you are an inconvenience to their day! I look forward to my next visit.
2024年5月25日
自発的なレビュー
FatFace - GODALMING からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
FatFace - GODALMING からの回答
Hi there,
Thank you for taking the time to leave a review. We love to hear you have had such a positive experience with us! We look forward to welcoming you back soon. Take care, LC.
Godalming store - 10 stars !
What a fantastic customer experience at the Godalming store! Jessie & her team are so friendly, helpful & knowledgeable.
Jessie knows the stock so well, & showed me pieces I’d not noticed and helped me put a fabulous outfit together
The merchandising is really beautiful too, with pieces they know look really good together, on the same rail to help their customers see outfit choices.
Absolutely first class -thank you ladies! I’m walking on air ! I’ll be back!
2024年5月21日
自発的なレビュー
FatFace - GODALMING からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
I always enjoy shopping with FatFace
I always enjoy shopping with FatFace, quality is good and I love their dresses. I especially like shopping in my local store in Godalming! Customer service is great, the team are very helpful. Jessie and Ali are always so welcoming and friendly and go out of their way to help.
2024年5月20日
自発的なレビュー
FatFace - GODALMING からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
FatFace - GODALMING からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
FatFace - GODALMING からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
I am pleased to hear you have received excellent service instore. We hope you love your order!
Take care. -GM
FatFace - GODALMING からの回答
Hi there,
Thank you for taking the time to leave a review. We love to hear you have had such a positive experience with us! We look forward to welcoming you back soon. Take care, LC.
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