I love Fat Face, just love it. I have purchased a LOT of clothes from them for me as well as my husband and other family members for a number of years. The quality is great, styles suit all age groups... もっと見る
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Very easy ordering and easy return in store, but the jeans were described as mid rise and were SO high waisted I didn’t even bother to try them on. Collected and returned within 5 mins
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What a fantastic customer experience at the Godalming store! Jessie & her team are so friendly, helpful & knowledgeable. Jessie knows the stock so well, & showed me pieces I’d not noticed and helpe... もっと見る
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Easy online and helpful, friendly in store service. I bought the dungarees (baggy, easy to wear soft denim and deceptively feminine,) which are a great price and my usual purchase of three for the p... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
54/56 High Street, GU7 1DY, Godalming, Surrey, 英国
- 01483 527549
4.8
優良
126件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Love FatFace cloths and very happy with…
Love FatFace cloths and very happy with the online services as I don't always get a chance to get to our local store- but the staff are always friendly when I do. Love the new trouser ranges - and would love to see more cropped trousers for summer like there were a few years back !
2024年5月29日
FatFace - GODALMING からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our service. We
hope you love your order, and look forward to welcoming you back soon!
Take care. -GM
FatFace - GODALMING からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order and look forward to welcoming you back soon.
Take care. -LA
Wonderful shopping experience in Godalming FatfaceI shop in different branches of Fatface…
I shop in different branches of Fatface but Godalming is special. Jessie and the team are all so friendly, cheerful and helpful. I always feel they have time for you and are so happy to help advise and make suggestions. When I was in on Saturday I had seen their lovely interactions with other customers and it is a joy to behold when so often staff in other retail outlets can make you feel as if you are an inconvenience to their day! I look forward to my next visit.
2024年5月25日
自発的なレビュー
FatFace - GODALMING からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
FatFace - GODALMING からの回答
Hi there,
Thank you for taking the time to leave a review. We love to hear you have had such a positive experience with us! We look forward to welcoming you back soon. Take care, LC.
FatFace - GODALMING からの回答
Hi there,
Thank you for taking the time to leave a review.
We’re happy to hear you love our shorts! We look forward to welcoming you back soon. Take care, LC.
Godalming store - 10 stars !
What a fantastic customer experience at the Godalming store! Jessie & her team are so friendly, helpful & knowledgeable.
Jessie knows the stock so well, & showed me pieces I’d not noticed and helped me put a fabulous outfit together
The merchandising is really beautiful too, with pieces they know look really good together, on the same rail to help their customers see outfit choices.
Absolutely first class -thank you ladies! I’m walking on air ! I’ll be back!
2024年5月21日
自発的なレビュー
FatFace - GODALMING からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
I always enjoy shopping with FatFace
I always enjoy shopping with FatFace, quality is good and I love their dresses. I especially like shopping in my local store in Godalming! Customer service is great, the team are very helpful. Jessie and Ali are always so welcoming and friendly and go out of their way to help.
2024年5月20日
自発的なレビュー
FatFace - GODALMING からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
FatFace - GODALMING からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
FatFace - GODALMING からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
I am pleased to hear you have received excellent service instore. We hope you love your order!
Take care. -GM
FatFace - GODALMING からの回答
Hi there,
Thank you for taking the time to leave a review. We love to hear you have had such a positive experience with us! We look forward to welcoming you back soon. Take care, LC.
I have been struggling to find jeans…
I have been struggling to find jeans that fit and found that Fatface have a bootcut style that has a bit of extra room in the thigh. Very comfortable and under £60 so I am a very happy customer.
2024年2月12日
FatFace - GODALMING からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We’re so happy to hear you love your jeans, and we look forward to welcoming you back soon!
Take care.- GM
Happy Shop
I always feel happy when I shop at/with FatFace. I love everything about it. Thank you for all your effort.
2024年1月29日
FatFace - GODALMING からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Amazing jacket
Amazing jacket. I brought it for my daughter. Very warm and comfortable. Also the lady help my partner to find the item online. She give him advice as is the last one. Helpful and friendly staff.
2024年1月19日
FatFace - GODALMING からの回答
Hello,
Thank you for taking the time to leave your 5* review.
We’re happy to hear you love your item, and had such a lovely experience at one of our stores.
We look forward to welcoming you back soon.
Take care. -GM
Always lovely helpful staff in…
Always lovely helpful staff in Godalming.
They are relaxed and always try to sort out anything wrong and show good will. It's a lovely shop to walk around....things near, not overcrowded and no pressure.
2024年1月9日
FatFace - GODALMING からの回答
Good Morning Honey,
Thank you for taking the time to leave us a review!
I am really glad to hear you have had a pleasant experience in our Godalming store! I will make sure to pass this feedback on to them, we really appreciate your positive feedback!
We cannot wait to be welcoming you back!
Kind Regards, JW
Seasoned FatFace shopper
I have shopped in Fat Face for many years now and I find that the quality of the clothes is better than other shops and online outlets for the price.
2024年1月2日
FatFace - GODALMING からの回答
Hi Peter,
Thank you for taking the time to leave a review. We love to hear you have had such a positive experience with us! We look forward to welcoming you back soon. Take care, LC.
Godalming store has been consistently…
Godalming store has been consistently helpful and the staff know me which makes for a pleasant experience when I shop.
2023年12月5日
FatFace - GODALMING からの回答
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased to read that you consistently have an enjoyable experience in our Godalming store. I will be sure to pass this on to the team.
All the best, MM
FatFace - GODALMING からの回答
Hello
Thank you for your 4* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
FatFace - GODALMING からの回答
Hello
Thank you for your 4* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Good quality
Good quality
Easy to order online
The product matched image online
Lovely staff at Godalming branch where I collected it from
2023年11月21日
FatFace - GODALMING からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Really easy to order
Really easy to order , good post ordering updates on shipping and very easy collection. Can’t comment on fit etc as this is a gift
2023年11月18日
FatFace - GODALMING からの回答
Hello Erica
Thank you for taking the time to leave your review.
I am so pleased to hear that you had a positive shopping experience.
If there is anything else that we could have done, to make your experience a 5* one, do let us know!
LE
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