I had a great experience at the FatFace Great Malvern store. The shop is always well-presented, clean, and welcoming, with a lovely autumn range to browse. The staff, including Emily, Mikey, Maggie, a... もっと見る
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I'm fortunate to have a local Fatface shop. Staff always friendly and helpful. If they don't have the item I want in stock, it can be ordered and delivered to them, for free. The only drawback can be... もっと見る
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The staff at the Malvern shop are always so warm and welcoming. The manager, a lovely smiley chap, goes always above and beyond to help you and there is a friendly atmosphere at all times. Other... もっと見る
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Lovely clothes that fit well, are good quality and are a reasonable price. At 5ft 2ins I find the styles and sizing just right. The staff in the store are exceptionally friendly and helpful, which add... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
89/91 Church Street, WR14 2AE, Great�Malvern, Worcestershire, 英国
- 01684 569076
4.9
優良
100件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Easy online ,ready for collection in no…
Easy online ,ready for collection in no time and staff really helpful, quality of clothing 1st class.
2024年4月5日
FatFace - GREAT MALVERN からの回答
Hello, Thank you for leaving us this review. I am so glad to read that you are happy with the quality of the items you purchased and the experience in our Great Malvern store. We hope you have a lovely weekend, TS
Travis great personable member of staff
Lovely selection of summer clothes. Super shop lots of choice and friendly helpful staff Travis served me- cheerful bright personable chap thank you made my afternoon!
2024年4月12日
自発的なレビュー
FatFace - GREAT MALVERN からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, TS
Fatface quality every purchase
Fatface quality every purchase
Collected from my local store in Malvern, always greeted with a smile and how are you today Mr Evans, cannot fault the lovely people that work in FatFace Malvern store, Travis is always up for a chat, although not seen him in there for a while, I hope he hasn't been moved on as he is a credit to the store and to FatFace.
2024年3月24日
FatFace - GREAT MALVERN からの回答
Good afternoon, Mr. Evans.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Great Malvern store.
Take care, JB
Collection & Promotion
Popped in this afternoon for a collection for my mother. The two sales assistants (Heather on the receipt and a young lady with glasses) were so friendly. They showed me round the offer thats on & I ended up with two new pairs on jeans! So refreshing to have helpful but not at all pushy staff on a rainy Tuesday!
2024年2月13日
自発的なレビュー
FatFace - GREAT MALVERN からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a great experience at one of our stores. We hope you love your purchase, and look forward to welcoming you back soon.
Take care. -GM
Wonderful experience with the fat face crew…
Wonderful experience with the fat face ladies, thank you Emily and Liz for your kind help and honest opinion, my daughter and I love our new clothes.
2024年2月5日
自発的なレビュー
FatFace - GREAT MALVERN からの回答
Hi Lucinda,
Thank you for taking the time to leave a review.
I’m happy to hear you have had such a lovely experience at one of our stores. I will pass your feedback on so the store can be recognised for their service!
We hope you love your purchase and look forward to welcoming you back soon.
Take care, LC.
Excellent customer service at Great…
Excellent customer service at Great Malvern store. Staff are very friendly, helpful and respectful. They will help you find whatever you need. The store always looks clean and welcoming. Everything appears nicely presented.
2024年1月16日
FatFace - GREAT MALVERN からの回答
Hi Debbie,
Thank you for taking the time to leave a review.
I’m happy to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care, LC.
FatFace - GREAT MALVERN からの回答
Good Afternoon,
Thank you for taking the time to leave us a review!
I am happy to hear you had a pleasant experience in our Great Malvern store! I will make sure to pass this feedback on to them!
We love to hear such positive feedback from our customers and we look forward to welcoming you back soon!
Kind Regards, JW
Excellent as always
Online order which arrived quickly. Really happy with the items ordered as well, great quality and excellent fit. We'd seen what we ordered in our local store but unfortunately they didn't have the sizes we needed
2023年12月28日
FatFace - GREAT MALVERN からの回答
Good Afternoon Becky,
Thank you for taking the time to leave us a review!
I am happy to hear you are loving your new order and that it arrived with you quickly! We love to hear such positive feedback from our customers!
We can't wait to welcome you back!
Kind Regards, JW
Great service
Great service. Good sale, delivery quick considering it was during Christmas. Easy return process at our local Fatface shop.
2023年12月30日
FatFace - GREAT MALVERN からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Staff are always super friendly
Staff are always super friendly. The shop looks great and I usually something I love
2023年11月28日
FatFace - GREAT MALVERN からの回答
Hello
Thank you for your 4* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Always have good quality items
Always have good quality items, and there's something for everyone. My items came well packaged and very quickly.
2023年11月27日
FatFace - GREAT MALVERN からの回答
Hello
Thank you for your 4* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Excellent customer experience
Excellent customer experience. Staff are exceptionally nice, efficient and helpful.
2023年12月2日
FatFace - GREAT MALVERN からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
FatFace - GREAT MALVERN からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
FatFace - GREAT MALVERN からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Ordered online delivered to local store…
Ordered online delivered to local store very simple process
2023年11月1日
FatFace - GREAT MALVERN からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Very reliable service
Very reliable service with Fatface and click and collect is so convenient.
2023年10月27日
FatFace - GREAT MALVERN からの回答
Hello, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS
Well designed and good value, as well as being produced ethically
The products in FatFace are generally very well-designed and are ethically produced. I have had some lovely things from there, and have found the quality to be good and long-lasting. The staff in the local store are friendly and helpful, which is always a bonus.
2023年10月23日
FatFace - GREAT MALVERN からの回答
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Great staff
I went in to collect an online order of wellies in the sale. The staff were so welcoming and insisted my husband came in with our dogs too. They were so friendly and while I tried on the wellies to make sure they fit my husband was tempted to buy a t shirt for our granddaughter. We were given a gift receipt in case she didn’t like it (fussy 5 year old) but luckily she loves it. Quite expensive but excellent quality.
2023年9月25日
FatFace - GREAT MALVERN からの回答
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Searching for Stock
I was looking for the bag in the Malvern shop whilst visiting & unfortunately they did not have stock. The very kind assistant checked which stores had stock but none local to me. It was showing sold out online too. A couple of days later I rechecked online & there were 2 in stock so I immediately ordered & it arrived within a few days. So so pleased - I love it!!
2023年9月8日
FatFace - GREAT MALVERN からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Super friendly shop
I had ordered online for instore collection. Couldn't be easier and when I arrived the staff were super welcoming and it was a very easy process.
2023年9月13日
FatFace - GREAT MALVERN からの回答
Hello Darcie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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