I had a great experience at the FatFace Great Malvern store. The shop is always well-presented, clean, and welcoming, with a lovely autumn range to browse. The staff, including Emily, Mikey, Maggie, a... もっと見る
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I'm fortunate to have a local Fatface shop. Staff always friendly and helpful. If they don't have the item I want in stock, it can be ordered and delivered to them, for free. The only drawback can be... もっと見る
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The staff at the Malvern shop are always so warm and welcoming. The manager, a lovely smiley chap, goes always above and beyond to help you and there is a friendly atmosphere at all times. Other... もっと見る
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Lovely clothes that fit well, are good quality and are a reasonable price. At 5ft 2ins I find the styles and sizing just right. The staff in the store are exceptionally friendly and helpful, which add... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
89/91 Church Street, WR14 2AE, Great�Malvern, Worcestershire, 英国
- 01684 569076
4.9
優良
100件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Great choice, friendly staff, enjoyable shopping experience.
Great selection and reasonably priced. Friendly and helpful staff - also ordered more stuff online which was easy and super fast to collect in store.
2023年9月4日
FatFace - GREAT MALVERN からの回答
Good Morning
Thank you for your review.
I am so pleased to hear that you received your items quickly.
We hope you love your new items!
EP
First class service from the Malvern…
First class service from the Malvern Branch. Very friendly Manager and got some bargains in the sale for my holiday.
2023年9月6日
自発的なレビュー
FatFace - GREAT MALVERN からの回答
Hello Christine
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Friendly staff
Friendly staff, easy pickup (and amazingly on the sale rack exactly the tankini pants that were missing from the online selection I had ordered).
The swimwear I had ordered was also perfect so I won't be sending anything back!
2023年8月24日
FatFace - GREAT MALVERN からの回答
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
The ordering was easy.
The ordering was easy.
The sizing was accurate.
The staff were helpful.
Very efficient service
2023年8月25日
FatFace - GREAT MALVERN からの回答
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
Very pleasant staff when I went to…
Very pleasant staff when I went to collect my order from my local store in Malvern
2023年8月18日
FatFace - GREAT MALVERN からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Always friendly and helpful staff in…
Always friendly and helpful staff in the Great Malvern store. Highly recommended, thank you 🙂
2023年8月18日
FatFace - GREAT MALVERN からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
FatFace - GREAT MALVERN からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. - RS
Recent hoodie purchase and collection
I was notified promptly by the store about a sudden closure due to very sad, unforseen circumstances and their apologies were given, despite it being beyond their control. Upon collection - staff in store were very polite and friendly.
2023年8月10日
FatFace - GREAT MALVERN からの回答
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS
The Malvern shop has a really friendly…
The Malvern shop has a really friendly and engaged manager and staff. They make you want to buy lol and make purchasing pleasant. Thanks
2023年6月30日
自発的なレビュー
FatFace - GREAT MALVERN からの回答
Hi Robert
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy to order and excellent customer service
Easy order process and prompt delivery to our local shop in Great Malvern. The manager deserves a special mention for his excellent customer service delivery. He is definitely a great asset to Fat Face.
2023年5月3日
FatFace - GREAT MALVERN からの回答
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
FatFace - GREAT MALVERN からの回答
Hi,
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received in store. We hope you enjoy your new purchase.
Have a great day!
JH
The assistants in the shop were helpful…
The assistants in the shop were helpful understanding and patient as due to condition selecting footwear is problematic, but I came away with 2 pairs which is extremely good for me and thanks to their help.
On a more general not please no more plastic hangers!!!
2023年3月29日
FatFace - GREAT MALVERN からの回答
Hello Brain, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Great laid out store and happy staff
2022年12月8日
FatFace - GREAT MALVERN からの回答
Hi Andy, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - GREAT MALVERN からの回答
Thank you for your 5* review! We are happy to hear of your positive shopping experience and we are looking forward to welcoming you back soon! - RS
My favourite shop
My favourite shop! Staff really helpful and friendly in the Malvern branch. We'll done!
2022年10月28日
FatFace - GREAT MALVERN からの回答
Good afternoon, Alison
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Great Malvern store.
Take care, JB
Customer service was excellent
Customer service was excellent, found exactly what I was looking for thanks to India and the rest of the team who were all incredibly friendly. A great shopping experience, would recommend popping in.
2022年10月23日
自発的なレビュー
FatFace - GREAT MALVERN からの回答
Good afternoon, Christopher
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Great Malvern store.
Take care, JB
Staff at my local shop are always very…
Staff at my local shop are always very welcoming and helpful. A pleasure to go into store.
2022年10月4日
FatFace - GREAT MALVERN からの回答
Thank you for your lovely review. We are always 100% committed to providing a fantastic service to all customers. This information will be sent over to our crew in store :) - RS
Great service and beautiful clothing!
I bought my jumper on line. It arrived quickly and was beautifully packaged.
Sadly much too big otherwise lovely!
No problem with the return process and the smaller replacement also arrived sooner than expected and was lovely and the great quality I have come to expect from Fatface clothing. Thank you!
2022年8月28日
FatFace - GREAT MALVERN からの回答
Hi Linda, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Travis and his team are exceptional and…
Travis and his team are exceptional and are always hugely welcoming and helpful. They clearly know the brand well, their shop well and their customers including the regular ones! Always a pleasure shopping in this store.
2022年8月26日
FatFace - GREAT MALVERN からの回答
Hi Lisa, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
My friendly local Fatface!
It's my local Fatface, and I bob in whenever I'm passing to see what's new on the hangers. I'm always greeted in a friendly way. Staff offer help when needed, but are never intrusive or pushy.
2022年8月5日
FatFace - GREAT MALVERN からの回答
Good Morning,
Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours!
Have a great day! KS
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