I ordered a few items and was pleased with all except 1. I wanted to return it in store but having paid via PayPal I couldn't. The sales assistant was so helpful, wrapping up my parcel and printing a... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Lovely clothes and great selection of new season wear. I found staff a little disappointing - busy I think unpacking and service was rushed. My new items were bundled, as opposed to nicely folded, i... もっと見る
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In store at Harrogate, v helpful, efficient & friendly staff; especially when a query arose as I purchased a garment. Situation resolved & Clear advice given . Very happy with purchase. Highly rec... もっと見る
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Went to look for a dress for my teenaged daughter for her cousin's wedding, where she will be in the bridal party. Assistant Danni was amazing! He anticipated our needs; searching out the colour of... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
8 Princes Street, HG1 1NH, Harrogate, North Yorkshire, 英国
- 01423 538773
4.8
優良
136件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
That the staff understood the issue…
That the staff understood the issue immediately without hesitation
2026年9月17日
FatFace - HARROGATE からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The jeans i ordered fit perfectly
The jeans i ordered fit perfectly. The package came the next day.
Thankyou
2026年9月12日
FatFace - HARROGATE からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good quality products and very…
Good quality products and very efficient friendly staff in the store in Harrogate
2026年9月12日
FatFace - HARROGATE からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Refund without any hassles.I ordered a blouse but it was too small…
I ordered a blouse but it was too small so took it back to the shop. The assistant was very pleasant and I got a refund without any problem.
2026年8月21日
FatFace - HARROGATE からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order and collect from local…
Easy to order and collect from local store.
Very helpful assistant in store too.
2026年9月4日
FatFace - HARROGATE からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
A good selection of clothes in my size…
A good selection of clothes in my size at a good price and also suitable for upcoming out-of-season holidays.
2026年9月1日
FatFace - HARROGATE からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent quality and great service
Staff very friendly and helpful. My parcel was produced quickly and I was on my way. Staff asked if I needed to try anything on, I was more than welcome. Brilliant service. Thank you
2026年8月20日
FatFace - HARROGATE からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great quality
Easy to order online and collect in store from very helpful and pleasant staff
Very happy with fit and quality and style of product
2026年8月13日
FatFace - HARROGATE からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
What is there to say?
I saw what I liked, paid for them and lo and behold in a few days I was able to collect them from my local FF store, these days a very common transaction.
2026年8月13日
FatFace - HARROGATE からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fast delivery & ordering in store in…
Fast delivery and ordering in store in Harrogate. Super helpful assistant & top marks for a smiley face 👍
2026年8月11日
FatFace - HARROGATE からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - HARROGATE からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - HARROGATE からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
In store at Harrogate
In store at Harrogate, v helpful, efficient & friendly staff; especially when a query arose as I purchased a garment.
Situation resolved & Clear advice given .
Very happy with purchase. Highly recommend.
2026年7月15日
FatFace - HARROGATE からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - HARROGATE からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - HARROGATE からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good prompt service
Good prompt service. I enjoy browsing the website looking for new styles etc.
2026年6月25日
FatFace - HARROGATE からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Quick delivery
Quick delivery. Ordered in store, so convenient. Staff friendly, helpful. I'd give 10 if I could.
2026年6月8日
FatFace - HARROGATE からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
We visit many Fatface shops and always…
We visit many Fatface shops and always have a good feel good time here at Harrogate.
The team here are always friendly happy to help and the clothing well kept and in good order. The store is clean tidy and well maintained. I pretty much always find something new!
Excellent place! X
2026年6月6日
FatFace - HARROGATE からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
A lovely member of staff in your…
A lovely member of staff in your Harrogate store went out of her way to help and I really valued her advice.
2026年5月23日
FatFace - HARROGATE からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Shopping made easy
Easy-to-use and order on line
Collected from my local shop
Plesant staff member
2026年5月5日
FatFace - HARROGATE からの回答
Hello! Thank you for taking the time to leave your review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
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