In store at Harrogate, v helpful, efficient & friendly staff; especially when a query arose as I purchased a garment. Situation resolved & Clear advice given . Very happy with purchase. Highly rec... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Fantastic store and staff. Couldn't do enough for me. Arrived quickly, as did the email I received before going to the store. My complete order arrived and the quality was as always excellent.
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I ordered a few items and was pleased with all except 1. I wanted to return it in store but having paid via PayPal I couldn't. The sales assistant was so helpful, wrapping up my parcel and printing a... もっと見る
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Lovely clothes and great selection of new season wear. I found staff a little disappointing - busy I think unpacking and service was rushed. My new items were bundled, as opposed to nicely folded, i... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
8 Princes Street, HG1 1NH, Harrogate, North Yorkshire, 英国
- 01423 538773
4.8
優良
125件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Friendly staff
It’s nice to be recognised as a regular customer- staff friendly even though they were very busy
2025年12月25日
FatFace - HARROGATE からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Pj bottoms
Lovely soft material, great sizing and colour. Arrived in store on time. Easy collection and happy to help staff.
2025年12月27日
FatFace - HARROGATE からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Bought two scarves online
Bought two scarves online - were exactly as described, and arrived promptly at the shop. Sales assistant very welcoming.
2025年12月23日
FatFace - HARROGATE からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always great service online and in our…
Always great service online and in our local branch!
2025年10月23日
FatFace - HARROGATE からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - HARROGATE からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent Service …
Recently I purchased quite a few items from the Harrogate branch a lovely guy called Morgan. He was helpful l, he listened and delivered an excellent service from memory. I think he was covering from another branch. Thanks again fatface great service as always
2025年8月20日
FatFace - HARROGATE からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - HARROGATE からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always a pleasure
Always a pleasure. Ordered on line and picked up from shop next day. No fuss!
2025年7月21日
FatFace - HARROGATE からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - HARROGATE からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good value for money
Good value for money.
3 rays between ordering and collection.
Pleasant staff.
2025年7月6日
FatFace - HARROGATE からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely shop quality clothing and lovely helpful staff.
Ordered online to pickup from store was quick and easy on collecting staff was very pleasant, would recommend and would definitely order again.
2025年6月30日
FatFace - HARROGATE からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Dropped a star because of stain on…
Dropped a star because of stain on trousers. Assistant was great at sorting it out for me.
2025年6月30日
FatFace - HARROGATE からの回答
Thank you for taking the time to leave your review. We are sorry to hear that your item arrived in a poor condition. We understand that this shouldn't have happened and we will pass your comments to the team. Take care, LE
FatFace - HARROGATE からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Friendly service in shop and easy…
Friendly service in shop and easy ordering online. Clothes are good quality.
2025年5月22日
FatFace - HARROGATE からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Have a great day. Take care, CM
Poor Communication
I received notice of an order delay and a text confirmation of this. Then an Email confirmation that order was available for collection. Then another text stating order was delayed. Then I am asked to do a review and I have not even received the ordered items yet.!!!. Welcome to the world of computers.
2025年5月26日
FatFace - HARROGATE からの回答
Hello Phillip, thank you for taking the time to leave your review. I am sorry to hear that you haven't received your order and there has been some confusing communication in regards to its whereabouts. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, CM
Fat face collection
Quick and efficient service at the till when collecting the order. Friendly and polite
2025年4月28日
FatFace - HARROGATE からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very helpful staff
Very helpful staff
But the dresses are too long for me as my height is just 5 ft
2025年4月28日
FatFace - HARROGATE からの回答
Hello! Thank you for taking the time to leave your review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Fatface Harrogate is my absolute number one go to…
Fatface is my absolute number one go to for threads, every time! Their service was phenomenal, he told me how ethically sourced and sustainably made the products are and about their charity when I asked.
I love this place and would literally buy the entire store if I could. The prices are also fantastic and extremely reasonable given the phenomenal quality and longevity of their products!
2025年4月12日
自発的なレビュー
FatFace - HARROGATE からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely clothes. Poor service.
Lovely clothes and great selection of new season wear.
I found staff a little disappointing - busy I think unpacking and service was rushed. My new items were bundled, as opposed to nicely folded, into a bag and I was given an unconvincing have a nice day. Furthermore assistant was wearing a monogrammed Jack Wolfskin top which is not a good advert when you work in fat face. From my many years in retail I think this was a poor effort. Glad this is not my local store.
2025年3月15日
自発的なレビュー
FatFace - HARROGATE からの回答
Hello Wendy
Thank you for your review. I am so sorry to learn of your recent experience in our Harrogate store. We will pass this feedback on and will always aim to improve our in store service.
Thank you for your feedback.
Take care, CT
FatFace - HARROGATE からの回答
Hello!
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.
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