Your shop staff were all cheerful, friendly, and so helpful, giving me the best advice. I always enjoy visiting your stores. Also, the dresses I have bought are always really good quality. Thank you!
企業が回答しました
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レビュアーのコメントを見てみましょう
Convenient collection at store, straightforward process Friendly staff Easy ordering Good sale prices The lighting needs addressing at this store, the intense spots are at eye level and blinding,... もっと見る
企業が回答しました
Ordered some underwear on line which was picked up at my local store.Fatface has really good quality comfortable and nice underwear...much better than much of what is in the highstreet.The cotton is s... もっと見る
企業が回答しました
The top is absolutely fabulous. Really thrilled to get it in the sale. Excellent quality. The delivery was delayed by several days but that wasn’t a problem
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
18/20 Bridge Gate, HX7 8EX, Hebden�Bridge, West Yorkshire, 英国
- 01422 843035
4.7
優良
150件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Lovely clothes
I am not sure if this is hebden bridge or online but both were good. Lots of products and great staff in hebden store. Online was easy to use
2026年4月8日
FatFace - HEBDEN BRIDGE からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - HEBDEN BRIDGE からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great Customer Service
I saw the top in the Hebden Bridge branch but my size wasn't available.
The assistant was very helpful and offered to order it for me, but I ordered it online to be delivered to my local branch of Next.
It arrived the next day
It was a perfect fit,and just what I wanted for Spring.
2026年3月21日
FatFace - HEBDEN BRIDGE からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Cute dungarees.…
I saw a pair of dungarees in the Hebden Bridge shop which I liked but they didn’t have my size. The assistant was very helpful and gave me the code so I could order them online.
The dungarees are a beautiful soft denim and very well made.
The fit was actually really good but I felt that they really didn’t do anything for me so sadly I returned them.
I think they would look really good on the right person but unfortunately not me.
2026年3月22日
FatFace - HEBDEN BRIDGE からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive experience whilst shopping with us recently. Have a great day! Take care, CM
Quick delivery and been able to return…
Quick delivery and been able to return 1 unwanted item to a shop instead of posting.
Staff in Hebden Bridge very helpful.
2026年2月27日
FatFace - HEBDEN BRIDGE からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Amazing staff at the Hebde Bridge…
Amazing staff at the Hebde Bridge store. Always so helpful and happy. Great to ask for advice when you’re shopping alone too.
2026年2月18日
FatFace - HEBDEN BRIDGE からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Highly recommend
Great service and very pleased with the product, good quality and fit ,beautiful colour
2026年2月16日
FatFace - HEBDEN BRIDGE からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
So happy with my purchases the staff…
So happy with my purchases the staff were very helpful and polite.
Would definitely go back again.
2026年1月29日
FatFace - HEBDEN BRIDGE からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Absolutely shocking service
Absolutely shocking service. Parcel expected on Thursday, email to say it was delayed. Further email on Tuesday giving refund - no explanation. Email on Wednesday saying unable to source the stock.
2026年1月14日
FatFace - HEBDEN BRIDGE からの回答
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. We trust that you have contacted us already, but if not, please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Ordered 2 items at different times…
Ordered 2 items at different times arrived at the same time to pick up from store good service
2026年1月8日
FatFace - HEBDEN BRIDGE からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent little shop
Excellent little shop. Well stocked and everything priced up.Topped off with excellent customer service.
2026年1月10日
自発的なレビュー
FatFace - HEBDEN BRIDGE からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
There was a delay in the store…
There was a delay in the store receiving my goods. It was over the festive period so that is understandable. My experience at the store was brilliant the staff are always efficient, professional and friendly
2026年1月10日
FatFace - HEBDEN BRIDGE からの回答
Thank you for taking the time to leave your review. We're sorry to hear that your order took so long to arrive, we understand that this is disappointing, and we will work hard to ensure that delays are minimised moving forwards. Take care, LE
Great shopping experience!
Great shopping experience. Staff were amazing. Jayne and Kim went above and beyond helping me find the right jacket. So friendly and helpful, nothing was too much trouble. Love my new jacket!
2026年1月10日
自発的なレビュー
FatFace - HEBDEN BRIDGE からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Hebden Bridge store great experience…
Hebden Bridge store great experience really helpful staff. Megan was great assisting us with gift card issues and helping us make several purchases! Very happy customers thank you!
2025年10月5日
自発的なレビュー
FatFace - HEBDEN BRIDGE からの回答
Hi there,
Thank you so much for your kind words! We're thrilled to hear you had a great experience at our Hebden Bridge store. Megan will be delighted to know her assistance with the gift card and your purchases made a positive impact. We truly appreciate your support and look forward to welcoming you back again soon.
Thank you, LE
Jane helped me choose a jacket
Jane helped me choose a jacket. She seemed genuine with her recommendations on size/colour etc, a kind and cheerful lady. I also love the jacket I bought !
2025年9月16日
自発的なレビュー
FatFace - HEBDEN BRIDGE からの回答
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Hebden Bridge store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Order delivered to wrong address
Order delivered to wrong address. Contacted customer service no response.Still waiting 7 days passed sent Email two three times but unfortunately no reply.
2025年8月31日
FatFace - HEBDEN BRIDGE からの回答
Good afternoon
Thank you for taking the time to leave your review.
We have checked our systems and cannot see that you have contacted us.
We will be in touch soon to help resolve your query.
Thank you, LE
My favourite shop
My favourite shop, especially on sale days. Always friendly helpful staff. They are a credit to your shop.
2025年8月23日
FatFace - HEBDEN BRIDGE からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Nice quality and always straightforward ordering process.
Ordered some underwear on line which was picked up at my local store.Fatface has really good quality comfortable and nice underwear...much better than much of what is in the highstreet.The cotton is soft snd has some thickness to it....nice designs too.Ordering with Fatface is always straightforward, good communication with order, and can be returned easily if you need to.Picked up from Hebden Bridge store where staff are always friendly and helpful.
2025年8月7日
FatFace - HEBDEN BRIDGE からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service ordered online & sent to…
Great service ordered online & sent to a shop of my choice
2025年7月3日
FatFace - HEBDEN BRIDGE からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great customer service!
Friendly well stocked store in the centre of Hebden Bridge. Great customer service from Jayne who advised me on their current promotions/sales and saved me £5, happy days!
2025年7月2日
自発的なレビュー
FatFace - HEBDEN BRIDGE からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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