Visited Fat Face in Holt yesterday. Was looking for a pair of earrings and asked the assistant Heidi if she could help me I said I was looking for something to wear every day but without a back on as... もっと見る
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Quick and easy. Used an online gift voucher towards payment. Arrived in store 4 days later
企業が回答しました
Danielle and team at Holt made this family shopping experience a happy, warm and friendly one! The team gave us their full attention during our visit, checked items on line for us and shared their pro... もっと見る
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Friendly service and quality goods.
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
11 Appleyard, NR25 6BN, Holt, Norfolk, 英国
- 01263 715938
4.7
優良
50件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I love Fatface this season
I love Fatface this season, so many lovely items for spring.
A lovely lady served me and chatted away. I felt very welcome.
2026年4月6日
FatFace - HOLT からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
GREAT CUSTOMER SERVICE
Visited Fat Face in Holt yesterday. Was looking for a pair of earrings and asked the assistant Heidi if she could help me I said I was looking for something to wear every day but without a back on as the piercing in my ears has rather large holes and I keep losing the back and it is going inside my lobe 😮Wow she couldn't have been more helpful. I said I would like silver huggies but not too big. Her colleague (didnt get her name)found me the perfect pair and Heidi even went online to try and find me some too. I asked Heidi if she would put them in my ears for me as I find it difficult with fingernails she said "of course" then commented how nice they looked.
I cant praise the ladies enough if only other shops were as helpful.
2026年3月28日
自発的なレビュー
FatFace - HOLT からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Friendly service and quality goods.
2026年3月3日
FatFace - HOLT からの回答
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - HOLT からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - HOLT からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - HOLT からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
The staff in store are very helpful and online ordering also works well.
The staff in store are very helpful and online ordering works really well to collect from store.
If I have any returns from an online order the process works well.
2025年11月30日
FatFace - HOLT からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - HOLT からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - HOLT からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent customer service at Fatface…
Excellent customer service at Fatface Holt. Heidi went above and beyond to find a dress for me that was in the sale but not in store. She succeeded and I left feeling elated and satisfied. Keep doing what you’re doing !!
2025年8月19日
自発的なレビュー
FatFace - HOLT からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent customer service
Excellent customer service . The ladies were all very friendly. I didn't feel rushed.
It was a lovely shopping experience
2025年7月11日
自発的なレビュー
FatFace - HOLT からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
White Trainers shopping
Today I went shopping for some white trainers. I didn't expect the absolute professional experience that I had. Heidi and Ali did there upmost to help me get my trainers. They went over and above helpfulness. I have always liked Fatace and now I know why. Thank you Heidi and Ali.
2025年7月11日
自発的なレビュー
FatFace - HOLT からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent service again
Ordered item in the sale to be deliveed to local store
Staff were brilliant
2025年5月4日
FatFace - HOLT からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Blouse is lovely
Blouse is lovely. I did initially buy a size 12 sadly even though it fitted in the chest the sleeves were too tight. I had to return and buy a size 14 which fits me perfectly.
A few of my friends have commented and wanted to know where I bought it.
2025年5月1日
FatFace - HOLT からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
FatFace - HOLT からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely shirt. Helpful (dog friendly) staff.
The shirt I ordered online was too big. The sales’ staff in Holt were very helpful/friendly and swapped this for a smaller size.
The shirt is a lovely material and weight.
2025年3月31日
FatFace - HOLT からの回答
Thank you for your feedback! We're glad the team in Holt could help you find the right size. It’s great to hear you’re happy with the shirt’s material and weight. We appreciate your kind words and look forward to serving you again!
FatFace - HOLT からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very quick service
Very quick service. Had delivered to shop and was there when they said it would be. Very happy.
2024年11月16日
FatFace - HOLT からの回答
Hello Amanda,
Thank you for your 5* review.
So pleased you are happy with your new FatFace purchase, glad it arrived so quickly too!
Take care, CT
Amazing
As always it was really easy to click & collect.
The staff were extremely exemplary as always.
2024年8月13日
FatFace - HOLT からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
After a problem with delivery the…
After a problem with delivery the recovery was excellent.
Exchange carried out at the Holt store was particularly helpful.
2024年7月6日
FatFace - HOLT からの回答
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - CD
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