Visited Fat Face in Holt yesterday. Was looking for a pair of earrings and asked the assistant Heidi if she could help me I said I was looking for something to wear every day but without a back on as... もっと見る
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Quick and easy. Used an online gift voucher towards payment. Arrived in store 4 days later
企業が回答しました
Danielle and team at Holt made this family shopping experience a happy, warm and friendly one! The team gave us their full attention during our visit, checked items on line for us and shared their pro... もっと見る
企業が回答しました
Friendly service and quality goods.
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
11 Appleyard, NR25 6BN, Holt, Norfolk, 英国
- 01263 715938
4.7
優良
50件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
FatFace has always been very…Accommodating
FatFace has always been very accommodating with my queries, also I have a store near me for click and collect. Love their clothing for men, not so much women as seem very old fashioned and colours too dowdy for my liking which I have commented on before.
2024年6月13日
FatFace - HOLT からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our service. Thank you for your feedback!
Take care. -GM
FatFace - HOLT からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon.
T
ake care. -GM
Great value and lovely products
Great value and lovely products - always get great service in store and online
2024年4月25日
FatFace - HOLT からの回答
Hello Paul
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I knew I’d be in Norfolk for the…
I knew I’d be in Norfolk for the weekend so when I put my order in I made it for collection from the store in Holt. Heidi could not of been more helpful sorting out my order for me so that I could try my items on. It seems a small store yet all is very well displayed with good stock, they had a really good selection of sale items - I ended up purchasing x3 tops that I’m really happy with - a great store to visit, such friendliness really makes a difference
2024年4月26日
自発的なレビュー
FatFace - HOLT からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Always outstanding
This experience was a pleasure, from the moment I entered the shop from her cheery greeting to the time I left when I was wished a lovely weekend Danie made it a joy to be there. Fatface staff are always friendly and exceedingly helpful but on a drizzly damp day I left with a smile on my face
2024年4月27日
自発的なレビュー
FatFace - HOLT からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
FatFace - HOLT からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great delivery and returns service
2024年3月20日
FatFace - HOLT からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Love love love my new boots
Love love love my new boots! Usual FatFace quality and a bargain at 50% off!
2024年2月9日
FatFace - HOLT からの回答
Hi Emma,
Thank you for taking the time to leave a review.
We’re happy to hear you love your item and we look forward to welcoming you back soon. Take care, LC.
Easy to order online and quick delivery…
Easy to order online and quick delivery to store. Good quality stylish clothing.
2024年2月9日
FatFace - HOLT からの回答
Hi there,
Thank you for taking the time to leave a review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care, LC.
Danielle was so friendly and helpful
Danielle was so friendly and helpful. Made me feel completely at ease as clothes shopping is not my favourite thing. Lovely lady. Thankyou
2024年1月31日
自発的なレビュー
FatFace - HOLT からの回答
Hi Lucy,
Thank you for taking the time to leave a review.
I’m happy to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care, LC.
Very friendly and welcoming staff
2023年12月29日
FatFace - HOLT からの回答
Hello Michael
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Holt store - this is great to hear.
Take care, RL
Always find the staff very friendly and…
Always find the staff very friendly and helpful. Bought some sale items after Christmas and very pleased with my purchases.
2023年12月28日
FatFace - HOLT からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Pleasant shopping.
Had to order an item online so decided to click and collect from my local store, have used this store previously and staff always friendly and helpful. Order came quickly and staff sorted my collection within seconds and with a friendly smile too. Well done fat face.
2023年11月27日
FatFace - HOLT からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
FatFace - HOLT からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
I did an online order to pick up…
I did an online order to pick up instore. Got my confirmation email straight away, and my instore notification a few days later. When I went to pick my delivery up from the store the lady who was serving was very helpful and happy, she was also very personable as I find all the staff in Fat Face.
2023年11月14日
FatFace - HOLT からの回答
Hello Zoe
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - HOLT からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
a tucked away treasure!!!
Danielle and team at Holt made this family shopping experience a happy, warm and friendly one! The team gave us their full attention during our visit, checked items on line for us and shared their product and Fat Face history knowledge with us. Effortless customer service, brilliant quality clothes, beautiful people!
2023年7月20日
自発的なレビュー
FatFace - HOLT からの回答
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
Household item!
Didn’t know FatFace did kitchen goods! But bought a lovely biscuit barrel in purple colour with little bees decorated in it! Look lovely and had really good seal!
2023年6月27日
FatFace - HOLT からの回答
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Quick and easy
Quick and easy. Used an online gift voucher towards payment. Arrived in store 4 days later
2023年4月19日
FatFace - HOLT からの回答
Thank you for your review! We're so glad you had a positive shopping experience, and hope we can give you a 5-star experience in the future! CD
FatFace - HOLT からの回答
Hello Sue , Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS
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