Ordering and collecting was simple and efficient...only issue I did not receive an email advising my order was ready to collect but staff at shop was very helpful
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Beautiful shorts great fit very comfortable and look fantastic, I got one pair on holiday and loved them so much I got another pair in different colour Definitely worth getting 10/10
企業が回答しました
Danielle and team at Holt made this family shopping experience a happy, warm and friendly one! The team gave us their full attention during our visit, checked items on line for us and shared their pro... もっと見る
企業が回答しました
Quick and easy. Used an online gift voucher towards payment. Arrived in store 4 days later
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
11 Appleyard, NR25 6BN, Holt, Norfolk, 英国
- 01263 715938
4.7
優良
56件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
FatFace - HOLT からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely shirt. Helpful (dog friendly) staff.
The shirt I ordered online was too big. The sales’ staff in Holt were very helpful/friendly and swapped this for a smaller size.
The shirt is a lovely material and weight.
2025年3月31日
FatFace - HOLT からの回答
Thank you for your feedback! We're glad the team in Holt could help you find the right size. It’s great to hear you’re happy with the shirt’s material and weight. We appreciate your kind words and look forward to serving you again!
FatFace - HOLT からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very quick service
Very quick service. Had delivered to shop and was there when they said it would be. Very happy.
2024年11月16日
FatFace - HOLT からの回答
Hello Amanda,
Thank you for your 5* review.
So pleased you are happy with your new FatFace purchase, glad it arrived so quickly too!
Take care, CT
Amazing
As always it was really easy to click & collect.
The staff were extremely exemplary as always.
2024年8月13日
FatFace - HOLT からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
After a problem with delivery the…
After a problem with delivery the recovery was excellent.
Exchange carried out at the Holt store was particularly helpful.
2024年7月6日
FatFace - HOLT からの回答
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - CD
FatFace has always been very…Accommodating
FatFace has always been very accommodating with my queries, also I have a store near me for click and collect. Love their clothing for men, not so much women as seem very old fashioned and colours too dowdy for my liking which I have commented on before.
2024年6月13日
FatFace - HOLT からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our service. Thank you for your feedback!
Take care. -GM
FatFace - HOLT からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon.
T
ake care. -GM
Great value and lovely products
Great value and lovely products - always get great service in store and online
2024年4月25日
FatFace - HOLT からの回答
Hello Paul
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I knew I’d be in Norfolk for the…
I knew I’d be in Norfolk for the weekend so when I put my order in I made it for collection from the store in Holt. Heidi could not of been more helpful sorting out my order for me so that I could try my items on. It seems a small store yet all is very well displayed with good stock, they had a really good selection of sale items - I ended up purchasing x3 tops that I’m really happy with - a great store to visit, such friendliness really makes a difference
2024年4月26日
自発的なレビュー
FatFace - HOLT からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Always outstanding
This experience was a pleasure, from the moment I entered the shop from her cheery greeting to the time I left when I was wished a lovely weekend Danie made it a joy to be there. Fatface staff are always friendly and exceedingly helpful but on a drizzly damp day I left with a smile on my face
2024年4月27日
自発的なレビュー
FatFace - HOLT からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
FatFace - HOLT からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great delivery and returns service
2024年3月20日
FatFace - HOLT からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Love love love my new boots
Love love love my new boots! Usual FatFace quality and a bargain at 50% off!
2024年2月9日
FatFace - HOLT からの回答
Hi Emma,
Thank you for taking the time to leave a review.
We’re happy to hear you love your item and we look forward to welcoming you back soon. Take care, LC.
Easy to order online and quick delivery…
Easy to order online and quick delivery to store. Good quality stylish clothing.
2024年2月9日
FatFace - HOLT からの回答
Hi there,
Thank you for taking the time to leave a review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care, LC.
Danielle was so friendly and helpful
Danielle was so friendly and helpful. Made me feel completely at ease as clothes shopping is not my favourite thing. Lovely lady. Thankyou
2024年1月31日
自発的なレビュー
FatFace - HOLT からの回答
Hi Lucy,
Thank you for taking the time to leave a review.
I’m happy to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care, LC.
Very friendly and welcoming staff
2023年12月29日
FatFace - HOLT からの回答
Hello Michael
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Holt store - this is great to hear.
Take care, RL
Always find the staff very friendly and…
Always find the staff very friendly and helpful. Bought some sale items after Christmas and very pleased with my purchases.
2023年12月28日
FatFace - HOLT からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Pleasant shopping.
Had to order an item online so decided to click and collect from my local store, have used this store previously and staff always friendly and helpful. Order came quickly and staff sorted my collection within seconds and with a friendly smile too. Well done fat face.
2023年11月27日
FatFace - HOLT からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
FatFace - HOLT からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
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