Got some superb clog type scandals (eg wood sole, higher type) in the sale from FatFace. Can’t wait to wear them next summer! Went to the store in Horsham, West Sussex to collect them - the shop was... もっと見る
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Bought a pair of trousers which came 2 days later but with a broken zipper. Returned them and ordered a new pair in store, unfortunately did have to pay shipping again for the new pair and would’ve ha... もっと見る
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I popped in to try a dress, it was pretty busy, however the staff were helpful and attentive. I'm very pleased with my purchase.
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I ordered a size 12 Tasha jacket online but it was too big so I returned it to the Horsham branch. The assistance who dealt with the return was really helpful and friendly. Size 10 was out of stock on... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Units 42/43 Swan Walk, RH12 1HQ, Horsham, West Sussex, 英国
- 01403 218559
4.7
優良
127件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Relaxed but efficient
I popped in to try a dress, it was pretty busy, however the staff were helpful and attentive. I'm very pleased with my purchase.
2026年4月20日
FatFace - HORSHAM 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - HORSHAM 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Had to pay shipping for returns but very fast delivery
Bought a pair of trousers which came 2 days later but with a broken zipper. Returned them and ordered a new pair in store, unfortunately did have to pay shipping again for the new pair and would’ve had to pay also to return them if I did it online. New pair of trousers came the next day and were a perfect fit and had no problem!
2026年3月11日
FatFace - HORSHAM 2 からの回答
Thank you for taking the time to leave your review.
We're really sorry to hear that this has happened. Whilst we will pass your comments to the right team, if you need any further help, please do let us know. Thank you, LE
Nearest shop is very nice in there and people are great to help me
Lovely sale, easier online at return
2026年2月5日
FatFace - HORSHAM 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy process
It was easy to place online order and collect from the shop. Good communication throughout.
2026年1月11日
FatFace - HORSHAM 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - HORSHAM 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
This online purchase went really well…
This online purchase went really well just like the last one. Another quality product collected at my local store.
2026年1月15日
FatFace - HORSHAM 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
When I picked my purchase everything…
When I picked my purchase everything was very simple the email told me a time slot when I could pick it up and true to there words it arrived within the slot I went to the store to pick it up and again all done with ease.
2026年1月4日
FatFace - HORSHAM 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Sizing correct
Sizing correct, delivered as promised to shop, available with no wait in shop
2025年12月23日
FatFace - HORSHAM 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - HORSHAM 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - HORSHAM 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good quality product delivered timely
2025年12月11日
FatFace - HORSHAM 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
ExcellentcsrviceThe staff were very friendly & efficient
The staff were very friendly & efficient
2025年12月8日
FatFace - HORSHAM 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love a bit of FatFace!
Got some superb clog type scandals (eg wood sole, higher type) in the sale from FatFace. Can’t wait to wear them next summer! Went to the store in Horsham, West Sussex to collect them - the shop was lovely and reassuringly still very FatFace in the way it’s kitted out. The shop was busy and full of customers but the staff were still really nice and you felt like they really had time for you. I’m going to Horsham again this afternoon so will pop in again for some last-min Christmas items that I spied last time. Although I ordered my shoes online, there’s nothing like an actual in store experience plus the staff were so helpful.
2025年12月12日
FatFace - HORSHAM 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Everything is Always Great With FatFace.
Everything was on time and my experience was first class. A great price for an excellent item. Thank you.
2025年12月7日
FatFace - HORSHAM 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always friendly and helpful staff with…
Always friendly and helpful staff with good stock and clean presentable shop - pleasure to shop in.
2025年12月4日
FatFace - HORSHAM 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
FatFace - HORSHAM 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Easy ordering and free in store pickup
Easy ordering and free in store pickup, then able to try on whilst there and return anything unwanted.
2025年11月27日
FatFace - HORSHAM 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff in the Horsham store are always…
Staff in the Horsham store are always attentive, helpful and polite. If I can't get the item in store I can usually order it online and deliver to store and then try items on in the shop changing room. A bonus was that I managed to buy a few items in the Fatface sale. All in all, I was very pleased with the quality of my purchases.
2025年8月25日
FatFace - HORSHAM 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - HORSHAM 2 からの回答
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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